SUBMIT A COMPLAINT

Steak 'n Shake Enterprises / accuracy of order

I deliberately went in and ordered because the drive thru always gets the order wrong! While I waited for my order, two different people complained about their orders.
My order came up:

I ordered 2 double hamburgers with fries, one double cheeseburger with onion rings, and a frisco melt with cheese fries.
I received 2 double cheeseburgers with fries, and one single hamburger . I had to ask for the fries for that burger.

Of course, I didn't open the burgers up at the restaurant so I got home with 2 mistake burgers after waiting 40 minutes at the counter.

Ma
Nov 26, 2017

Post your comment