Steak and Shake / inappropriate handling of milk shake
I went through the drive thru and ordered a large banana milk shake. When I reached the window the lady on the window was complaining about everything and anything. After sitting there awhile she finally yelled to a coworker hey get this lady a strawberry shake and she can go. Well I ordered banana, no big deal I corrected her, she corrected him. She brings me this tiny cup. Keep in mind I paid three dollars and sixty some cents for a large shake. I asked her about the size and she said they only come in one size. I parked my car walked in and asked the manager if this was a large shake. She said no. I was lied to. No big deal she was very nice and was having a large shake made for me. Okay, this is where I got really pissed. The girl on the drive thru saw me during my discussion with the manager and when the guy making the shake came out with it she said something to him and he brought the container up to his face as if spitting in it. I immediately said hey do not spit in my shake. The drive through girl, not the guy, said he was not spitting in it, he was smelling it. Get your face out of my shake. I will never return to the Steak and Shake in Burlington, NC By the way the drive through girl got very mouthy with me, even after the manager told her to shut up. Rude. Nasty.
More Steak and Shake Complaints & Reviews
- Steak n Shake - Florida - poor service and food 
- Steak 'n Shake - breakfast hours 
- Steak 'n Shake Enterprises - removal of salt and vinegar fries 
- Steak and Shake - awful service 
- Steak n Shake - paid for gift card - got accussations 
- Steak 'n Shake Enterprises - wait staff and management
- Steak 'n Shake Enterprises - horrible service!
- Steak n Shake - service
- Steak 'n Shake Enterprises - overall experience
- Steak 'n Shake Enterprises - steak n shake's incident report #: 1424326. your reply to this incident report was just not satisfactory to me.