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CB Fast Food Chains Steak 'n Shake Complaints #2-21
Steak 'n Shake

Steak 'n Shake review: No help available with kiosks. ( 1 comment)

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Author of the review
9:50 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

This happened at Sandusky, Ohio location on rt. 250. There was no one to h

elp with the kiosks. I put in an order twice and was not able to get it through. Finally the manager came out and proceeded to tell me everything I did wrong. I told her we were leaving and never coming back. She shouted, "Good - nobody cares." This same manager once announcer that anyone who didn't have time to wait should leave since they were short of help.

Desired outcome: I want the manager talked to and/or fired, She has no ides how to deal with the public with a legitimate complaint.

Keywords:
help kiosks leaving location manager ohio order sandusky shake steak
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Sue Hoagland
St. Petersburg, US
1 comments
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Nov 18, 2023 8:15 pm UTC

Why did you put those kiosk in the restaurants, not everyone can use those things! I am 80 yo and love to go there to eat occasionally and have trouble seeing very well. You are going to lose alot of business because of that.! Especially in the older people... But no one cares about us I guess!

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  1. Steak 'n Shake Contacts

  2. Steak 'n Shake phone numbers
    +1 (800) 547-4253
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    +1 (877) 785-6745
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  3. Steak 'n Shake emails
  4. Steak 'n Shake address
    107 S Pennsylvania Street, Suite 400, Indianapolis, Michigan, 46204, United States
  5. Steak 'n Shake social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 14, 2026
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Steak 'n Shake Category
Steak 'n Shake is ranked 37 among 57 companies in the Fast Food Chains category
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