The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Sears Connect / fraud

1 Ontario, Canada Review updated:

I contacted Sears Connect and signed up for a long distance plan.
Yesterday, I recieved a 32 page bill, 31 pages were a list of calls I had never made.
I was told I would have to wait for a "couple of days" before a supervisor would contact me~!
I'm not so worried about the bill ($115.00) as they assured me the charges would be removed... but in the meantime, I feel violated.
Who is making these calls using my number?
How can this happen?

Ro
Sort by: UpDate | Rating

Comments

  • Al
      15th of Feb, 2013
    0 Votes

    I am not surprised but don't be surprised if the amount will not be refunded...I am so tired to dealing with sears connect...it is a nightmare...we are at our wits end with them...we are discussing getting legal council...
    Be careful ...make copies and record all phone calls when dealing with them.

Post your comment