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Sears / credit card

United States Review updated:
4.55
Be cautious of sears changing their store credit card. They sent me a notice stating that you will recieve a sears mastercard unless you call them & opt out.
I feel this is a very poor way of doing buisiness. Not everyone wants a sears mastercard. I just wanted the same sears card that I had. I think they were very deceiving in the way they have you activate your sears card. They send you a basic blue sears card with a phone # to activate it. When you call they will start an activation of a sears mastercard.
after alot of sales pitches I had to be transfered to someone else. They said they would send me a new basic sears charge card. I don't understand why they sent me the new basic sears card with an activation # to call to find out they still have to send me another one. I have to admit I did not call & opt out of this mastercard offer but I feel I should not have to call them to tell them I do not want to participate in this offer. If any one else had this frustration please call Sears corporate office & complain. The # is [protected].
I understand people like credit cards but for them to force me to call them & tell them I do not want the mastercard is poor buisiness.
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Wa
  24th of Aug, 2009
Agree Disagree 0 Votes
I have one of those Sears Mastercards I recently received new guidelines for its use. annual percentage rate will equal U. S. Prime RAte plus21.99%. July 1, 2009 this equaled25.24%.. nice ... Acomplaint to Sears via email was answered with the information that CITI was handling their cards and they did not have any input... Thats like saying that an individual has no control over choosing what they purchase. WRONG>>WRONG>>WRONG W. Ed Vaden
Sl
  5th of Aug, 2010
Agree Disagree 0 Votes
I believe these greed ridden companies should be put out of buisiness. I have had a credit card with Sears for a few years now and always paid on time and more than the minimum without ever being near my limit. The sub-prime morgage crisis arose and all of a sudden a good paying customers apr goes to 25% and change for no reason. Im switching companies and going with someone else and will never do buisiness with Sears again. Let Craftsman find another spokesperson.
Gl
  18th of Jun, 2011
Agree Disagree 0 Votes
I have been a sears customer for more than 20 years. I recently was asked by a clerk if I wanted a Sears MasterCard and emphatically told her NO. I then received in the mail an unsolicited MasterCard (which I will not activate nor want). They told me my regular Sears Card has been cancelled. I now have NO card despite they designate me as a "valued customer". I never received any prior notification of their intention. I will not do business with sears anymore as I consider this to be dishonest.
Ma
  12th of Sep, 2017
Agree Disagree 0 Votes
I was just told my 40 hour work week cut in half, I called sears and begged for decrease in my finance charges, never ben late,
never ask for help, , the Manager told me there was nothing she could do to lower my "Interest Rate".
I begged her to review my account, and she will see no charges has ben made in 3years on this account,
I will Never do business with Sears Again.
Thank You, Magie Wright

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Sears Brands Logo Sears Brands
Customer Service
Overall Satisfaction Rating

1990 Reviews
3333 Beverly Road
Hoffman Estates
IL
United States - IL60179
+1 847 286 2500
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