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Samsung review: Blue tooth complain, unsatisfaction of service in warranty period 43

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Author of the review
12:00 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear complaints board, I have purchased a mobile from your authorized distributor named as hello world, 4, murlidhar complex, opp. Saraswati school, jai hind cross road, maninagar, ahmedabad & ndash; 380008 on 10th june 2006 wide invoice no. 241 for model samsung d820 sr. No. 351746/01/081727/1. Battery no. Sinaa3a72825/1. During my use of mobile I found that my mobile is not workin properly with blue tooth device of mobile’s main component. So, I have given my mobile in your registered service station with the said complain. Inspite of my several complain it was not repaired upto 5 times. (I. E I have given my mobile in service for 5 times with same complain. ) and as per instruction of mr. Vivek, my mobile was sent to bombay for total check up but no result. At last mr. Vivek told me that they will replace my mobile with new one. But I have been given used mobile and I doubt that it is the same mobile and the stickers on phone and battery only replaced. The sr. No. Of used mobile is 351746/01/023472/5 and battery no. Is s/n: aa3a619zs/1. And surprising fact is the mobile which is given to me in replacement is with the same complain. If the mobile is replaced that how the same complain arises. So, I have been harraced for 20-23 days for the same and every day I was visiting your service station. I have been given so many commitments for every time but it was not fulfilled for a single time. At last when I have talked with ms. Hiral and asked for the replacement of brand new mobile then she told me to submit an application for the same and within a week I will get the same.

I am very surprised that company with large goodwill in the electronic market can not solve this kind of problem within 20 days. I have spend lots of time, so many calls with your service station but no result. Even the replaced mobile is containing same problem. So, ms. Hiral told me that she has to take approval for a replacement of mobile with brand new phone on the basis of application. All most one month is over and still my problem is not solved. Only because of this and to survive my loses with business I have purchased one new rim to get in touch with my family members, friends and business officials. Who will bear this cost? I have spent rs. 14000 / - + for your samsung d820 handset but it is worth less.

Now, I request and hope that you will take this matter seriously and will replace this mobile with brand new handset or money back. As you know that customer is more powerful media for advertisement.

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43 comments
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sam lepore
, US
Feb 10, 2024 6:19 am EST
Verified customer This comment was posted by a verified customer. Learn more

It,s only three years ago the water does come out when getting ice water comes out first. we have a stove and micro ave and dishwasher I think you should do something for us I called to repair it would cost me over 1000 dollars

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Narjis Zaidi
MANOTICK, CA
Nov 25, 2023 4:12 am EST

Purchased the range in July 2021 thru CAS with 4-yr extended warranty from W3 solutions. In Feb. the glass top over left burner cracked from one end to other while the pot was on the burner.

This issue is ongoing since Feb., please help me out as I have knocked IA Services, Samsung and now BBB to either replace the glass top or the range itself.

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Yelitza Navarro
, US
Aug 27, 2023 2:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

La lapto tenia garantia de fabrica (1 año) me pidieron que tenia que pagar el envio en 80 dolares A 100. Y no son reembolsalble. Me quedan hasta 30 de agosto para no perder el garantia. No tiene a nadie que pueda arreglar. Sin tener que pagar los envios. La no esta funcionando bien y tengo. Esta en las fofos.

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Tim08
Ponte Vedra Beach, US
Aug 05, 2023 5:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

the ice maker frosts up and then clogs with ice, freezing almost solid. This has been happening since it was new but is getting so bad, i have to defrost it about once a week. I have had several service people try to fix this with no good result.

MODEL RF28HMEDBSR

MANUFACTURE FEB 2018

Purchased at Best Buy.

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AlanC2023
, US
Apr 23, 2023 11:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The phone suddenly started to show a message when charging saying the plug charger is too hot and must disconnect the charger. Already tried multiple chargers from Samsung and same error appears every time, unable to charge the phone anymore. Then I tried to use the wireless charger and it won't charge at all. The charging port is clean.

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LLM2023
Alpena, US
Mar 18, 2023 3:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Purchased April 7, 2021 and has stopped working.

I pay $900 for a dryer and stops working (circuit board/relay) not even 2 years now.

Model No. DVE45T3400P/A3

Serial No. 0B735BCR103094A

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Samsungsucks
, US
Mar 13, 2023 10:08 pm EDT

TV broke after 6 months and Costco wont take it back because it is after 90 days. samsung customer service is horrible and the part wont even arrive, if it does, until another two weeks. been passed around to multiple departments and no one can figure it out. garbage company and service.

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McDonald1970
Missouri City, US
Feb 27, 2023 1:39 am EST
Verified customer This comment was posted by a verified customer. Learn more

Order #RXONC70OQVG50E4B23; You are showing fridge in RXO warehouse and I can not get it delivered. Has been over 2 weeks. I have contacted you and the warehouse many times and I hear the same "I will escalate this and someone will get back to you". Has not happened once. Already the warranty will have to be changed and pretty soon the billing.

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Phoebe312
Raleigh, US
Feb 18, 2023 5:19 pm EST

I am trying to get info on the Samsung Odyssey + Plus and was transferred over 10 times, the reps have no product knowledge, this is crazy

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Ann Marie Donoghue
Bellingham, US
Feb 18, 2023 1:19 pm EST

Order #US036578024. I received delivery Feb 2, 2023 but did not receive the phone call that was guaranteed in 7 days to schedule installation. I have called customer service several times with no resolution.

I want $130.00 refund as I never received installation as described in the purchase and sales agreement.

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Marie Arsenault
, US
Jan 21, 2023 3:27 pm EST

It wont keep a charge for than 1 day and the charging unit is akward.

has to be perfect on it or it wont charge ready to return

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Nunyabizzz
Winnipeg, CA
Jan 22, 2023 3:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have a ihone

My information has been used and tried to be used to open many accounts. Please do not. Edify and or grant this account. They are fraudng me

Stacey Graham

[protected]

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Deisy Miramontes
Ft worth, US
Dec 18, 2022 12:25 am EST

Since October, trying to obtain a refund for a washing machine, I have sent all the information that they have requested and I still do not get results…. It is very unfair that the employees of the refaund department do not do their job well….

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Lawrencek
Doylestown, US
Nov 30, 2022 6:55 am EST

Happens all the time when oven fan is on!

The back burners are affected when oven blower is on. The grates seem to send the exhaust air toward the back burners which when on the back side of flame is blown out and only front side stays lit making them useless when cooking while fan is running.

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Ammar VlOGS
, US
Nov 12, 2022 2:06 pm EST

Date : 2022/11/03

Time 08.40 PM

I GOT SOME PPROBLEM OF MOBILE EXTREMELY I REQUEST PLEASE CANCEL PAYMENT

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godbynum
bakersfield, ca, US
Sep 25, 2022 5:28 pm EDT

Two devices , one after the other , both hacked and high

jacked by Samsung themselves. After first one was promised it

Was a fluke and would never happen again. This second device

Same story. Nothing is private and whatever samsung wants

Samsung takes. With threats if that's what they feel like they want

To do.

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khalid norat
, US
Sep 11, 2022 5:30 am EDT

I have been trying to make a claim on my care plus policy but have been denied this opportunity by representatives giving me mixed information and sending me through to multiple departments who keep passing me on.

I have paid for samsung care plus which is an insurance policy to give me peace of mind and this is not being fulfilled

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Steve Murt
Colorado Springs, US
Aug 22, 2022 9:25 am EDT

Why is there no way to turn off Notices from Galaxy Store? I don't want to delete the app I just want to stop getting notices every 15 minutes. The Notices switch is greyed out which means Samsung will not let anyone turn it off. I will NEVER buy ANYTHING froalaxy Store until this changes. This is just very annoying.

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Thaiya
Ananthapur, IN
Aug 15, 2022 12:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Tv is not working please complent

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ajinshaw
Dubai, AE
Aug 09, 2022 1:46 am EDT

Samsung A71 : Purchased on September 2020.

The fast charging is not working after software update. Charging issues started after software update. The fast charging issue started in Just 4 months after purchase , I repaired it from Samsung store. Months later the same issue started again. Mobile purchased from reputed store in UAE .

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Leondup
, ZA
Mar 07, 2020 3:06 pm EST
Verified customer This comment was posted by a verified customer. Learn more

29 February 2020

GENXGAME.COM [protected] 000GB 091497

R 317.00

The info on top is all that I have. This is the info that appears on my credit card statement. I have on idea what company or business this are because I did not purchases any goods on the internet.

Can you please make a full refund because I have no clue what this is for.

Thanks

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05357472813
, TR
Dec 22, 2019 2:25 am EST

Samsung m20 telefonumun ANDROİD 10 Güncellenmesi ne zaman gelecek

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george chen
, US
Nov 30, 2019 9:00 am EST

Mon glass broken .
No photo as the tablet had already handed to yr services centre at Causeway bay.
Compliant high fee for repair the glass of Mon.
Complaint for late reply from yr customer services ctr.
No reply from u upto now .
Poor follow up services .
Thanks

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Lucy Onyia
, IN
Nov 09, 2019 4:43 pm EST

I was asked to make a deposit of 18500 to claim the cheque of 1.7 crore won from Samsung galaxy Electronics company United kingdom plz is the information true below is the screen shot of the mails forwarded to me from the company

Plz I want to know if is true or fake

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Lucy Onyia
, IN
Nov 04, 2019 12:56 am EST

I was asked to 18500 rupees to clear my Samsung lotto won by me please is it true

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Nivedhitha
, US
Sep 11, 2019 7:03 pm EDT

Our washing machine was purchased last year in the month of august in our nearby vasanth and co showroom.
Now our machine is processing properly and we could not recognize the right fault in it...as there is no indication regarding the non working of the machine...
As seen hope the problem is in the locking system of the machine...

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Dinjue
, CA
Sep 11, 2019 12:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The brick in moncton put in new washer without checking
It does not work

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Nivedhitha
, US
Sep 05, 2019 2:17 pm EDT

Kindly send us a technician to service our machine...

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Sanu Siriwardana
, US
Aug 13, 2019 11:29 am EDT

Hi' Iam sanu from srilanka just wantsto compalain about my new galaxy s10 plus 512 GB there was a small manufacturing issue on my earpiece...
There was a silver dot on the earpiece and I think it's a paint issue, pls attend to this problem and do the need full .. spend big amount on this phone
Thanks

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Irka
, CA
Jul 08, 2019 6:04 am EDT

Since purchasing samsung double oven in 2016, the oven thermostat exploded, causing xmas dinner to burn. Each stove top element sensor had to be replaced. With all of these repaired paid for this junk app.iance 2x

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arun Maruthadivila
, US
May 28, 2019 9:16 am EDT

I was ordered one Samsung level pro head ph via mobile app.i paid the charge and delivery charge also still I didn't get ..no around 10 days finish.
My order id :OM13478

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some one who is mad
, US
Apr 07, 2019 4:30 am EDT

the new update on the samsung galaxy s8 i hate it ! it changed every thing all my apps the setup why wold you do this i liked the old vertion much beter .it shrunk every thing all i am tring to say is fix the update it sucks!

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some one who is mad
, US
Apr 01, 2019 8:49 pm EDT

so sorry wrong place

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oequal
, IN
Mar 06, 2019 8:09 pm EST

not working in good manner.

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oequal
, IN
Feb 27, 2019 6:21 am EST

It is working now.

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Kimelisegilbert1
, AU
Feb 12, 2019 12:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

The lower shelf just above the crisper compartment in our fridge broke yesterday. It had nothing at all placed on it, and broke for no reason when the fridge was closed. Is the shelf able to be replaced?

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Geraldine Rosenmeier
, US
Jan 23, 2019 2:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

It is a machine from hell, nothing comes out even a single with being totally mangled and controls won't let you change settings!

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Bob Sackimanow II
, US
Jan 05, 2019 6:04 pm EST

Called your customer support and was told you would take no action as the refrigerator was out of warranty. This issue is not a unit performance issue but an outright health and safety issue. Because of your inaction I will be filing a formal complaint with the Federal Trade Commission and my state's Attorney General.

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Rana 160
, SA
Dec 13, 2018 4:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

Sir i have purchased 2 Samsung J6 from care-fore, there is a problem with display light its automatic low and high when i adjust on low and touch the display its automatic high .please make sure that i have no time to visit again again .

[protected]

Rana farhan

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Bibi Wilson
, US
Dec 11, 2018 11:36 am EST

I am extremely disappointed that I am unable to retrieve photos on my phone after the phone froze and never came back on. I could not even do so by plugging my phone into a computer. I wish the phone was made with a sim card. I love this phone very much but lost all my family memories. I will never recommend this phone to any one.