Pizza Hut / poor customer service and crazy drivers
I love pizza hut however I will never again order another pizza from there due to the manager and district managers unwillingness to admit when they are wrong and do something about it.
Lets get to the story.
I am a single mother of 3 and often go the the shopping center in mobile where this location is, off govt st at the loop. I go to the catholic charity store in the same shopping center. I have personally seen many of the drivers speeding through the parking lot with no concern for anyone else sich as one of the drivers ( a middle aged white male with reddish hair and a beard) driving through with music blaring and almost hit an elderly gentleman and his car. I have seen a driver ( a young, thin, african american female) back up all the way through the parking lot without looking and almost run over my own child who was trying to cross.
I discussed this problem with the manager jay and he simply shrugged his shoulders and said he couldnt control them and he didnt see a problem anyway.
I went to the pizza hut website and sent and email to the home office only to get a phone call from the d.m. to let me know he has talked to jay and didnt really see a problem but he would handle it .
2 months later I have seen employees still doing the exact same thing, ive seen them inflict damage to another vehicle and the manager jay has even attempted to call me names to a friend who works in the shopping center.
how sad that one group of people can ruin an entire companies good name but i wont be back and i hope that if there is another pizza joint anywhere close to whoever reads this will also not order from them either.
Maybe just maybe if we make some of these large companies like walmart and pizza hut start being accountable for there employees, their service and their own reputation, then they will hire quality and not quantity and concentrate more on use the consumer instead of the all mighty dollar.
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