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Maytag

Posted: Oct 8, 2017 by    

maytag dishwasher mod: mdb8959sfz4 ser: f70728372

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Red Deer Alberta, Canada
Bought at home depot red deer alberta canada on march 24/17. The door leaked water all over my kitchen floor. I called extended service number, and they sent out a repair guy on sept 12/17 with parts already, even before he had done any troubleshooting??? Parts were new sliding rails. New rails were 1/16" shorter than original which means maytag knew it was a design fault causing door to not close properly. I have photos of wood that has swelled and busted on my brand new kitchen. It is the piece to the right of the dishwasher in photo. As you guys obviously knew about the issue with this model and didn't do any changes to fix the problem before it was sold to me, then I would like you to pay for the kitchen installers to replace the one piece of damaged wood. I have photos attached. I can get an estimate for you for the repair if required. I trust you will take care of this issue asap. Thank you. Steven cubby

MaytagMaytagMaytag

Maytag Customer Care's Response, Oct 09, 2017
Hello unhappydishwasherdude: We are terribly sorry to hear of your concern with your Refrigerator. We would recommend contacting our counterparts in Canada at https://www.maytag.ca/en_ca.html . They will be able to assist you further with your inquiry. Thank you for contact Maytag.
Complaint comments Comments (0) Complaint country Canada Complaint category Consumer Electronics

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