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Maytag Extended Warranty / bad customer service

United States

I have a Maytag washer and dryer that I purchased new. After my warranty expired, Maytag contacted me about getting a extended warranty contract. What a joke it's a big rip off. They take your money and don't cover nothing and I mean nothing. They ask you five hundred questions and then tell you they don't cover it. They talk to you like you are an idiot, and are very rude. Then when you tell them you want to cancel the contract, they tell you to write it in a letter. When you check back with them they never seem to get the letter. I am very unhappy with this whole situation and will never purchase any other products from your company.

Ka
Mar 24, 2014

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