The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Jet Airways / bad behavious and leck of knowledge

1 India Review updated:

My mother had a valid visit visa to come to UAE, however, when she reaches the Jet airwaya counter the lady says, the visa was issued from Dubai and she cannot come to Abu Dhabi. My mother was to ABu Dhabi for the 3rd time with Dubai visa as this is just another emirates. When demanded for a supervisor, another ignorant supervisor appears. it took another 1 hour for my poor lady to get the boarding pass and apart from all the harrassment, she was asked different kind of questions, which is a job of an immigration officer not at the ticket counter.

I Promise will never use this service again and also advise my closed ones to be careful of them.

Sort by: UpDate | Rating


  • Ai
      14th of Feb, 2010
    0 Votes

    I would give them the benefit of the doubt in this case: can you imagine what would have happened if she had been let on the flight and the "error" wasn't discovered until it was too late? Don't be too hard on them - they were trying to do their job...

Post your comment