Jazeera Airways Customer Care Service


Jazeera Airways K.S.C

PO Box 29288
Kuwait - 24333304

Customer Support Phone Numbers

177(Kuwait) 0 9
+965 22 282 040(Support) 1 7
+973 17 587 588(Head Office) 0 5
+91 792 642 5012(Ahmedabad, India) 1 4
+20 34 835 730(Alexandria, Egypt) 0 2
+962 65 626 141(Amman, Jordan) 0 2
+20 882 287 735(Assuit, Egypt) 0 2
+973 17 578 578(Bahrain) 0 2
+994 124 494 000(Baku, Azerbaijan) 0 2
+961 197 2999(Beirut, Lebanon) 2 2
+20 225 799 849(Cairo, Egypt) 1 3
+91 484 486 3640(Cochin, India) 0 2
+974 44 271 010(Doha, Qatar) 0 3
+971 47 036 777(Dubai, UAE) 0 4
+91 404 852 9552(Hyderabad, India) 2 6
+90 212 518 5800(Istanbul, Turkey) 1 2
+966 126 444 111(Jeddah, Saudi Arabia) 1 2
+20 952 376 750(Luxor, Egypt) 0 2
+964 781 928 8884(Najaf, Iraq) 0 2
+966 114 744 602(Riyadh, Saudi Arabia) 0 2
+20 693 602 544(Sharm El Sheikh, Egypt) 0 2
+20 932 323 448(Sohag, Egypt) 0 2
+965 62 221 770(WhatsApp) 5 0

Jazeera Airways Complaints & Reviews

Jazeera Airways / flight from kuwait to doha

Sep 28, 2019

Hi Dears, I would like to share with you my experience with Jazeera Airlines today as I was traveling from Kuwait to Doha through J9111 The flight supposed to depart at 2:10 am Until now it is 3:10 am and we still waiting at the aircraft without any justification or any clarification... / mentally harassed

Sep 21, 2019

Sr PSA harassed me mentally and through out me from the team of Jazeera just bcoz I took off for my mother in laws operation n I was in nanded I had not did any error or any rude behaviour three months she harassed me as m new staff n doing so much partiality m very need full of job n she...

Jazeera Airways / company tbilisi airport manager refused to help me retrieve my duty free purchased items which I forgot on the plane

Sep 14, 2019

Today Saturday the 14th of September after I have disembarked Flight No. J9 611 at Tbilisi airport at 1600 and after passing the immigration I realized that I have forgotten the items which I have purchased from Jazeera terminal duty free shop at Kuwait on my seat Number 14 F, such item...

Jazeera Airways / treatment with customer

Sep 06, 2019

I have booked from ATZ to Dxb- transit in Kuwait early morning of Saturday 7 September 2019-flight number J9 702. I reached the counter 3 hours prior to the flight. The system was down. It was supposed that I receive the boarding card from the counter, however the employee sitting in the...

Jazeera Airways / refund not received

Sep 03, 2019

Jazeera AirwaysPlease be informed that I had a reservation in Jazeera Airways for travelling from Cochin to Kuwait on Aug. 10, 2019. It was rescheduled for Aug. 12, 2019. Due to flood and bad weather conditions, I don't think I can reach to Nedumbasseri from Kollam, Kerala for the fly and I decided take...

Jazeera Airways / cabin crew

Aug 23, 2019

I just arrived to Cairo from Kuwait on flight number J9 735 And it was a horrendous experience First of all the baggage crew were throwing everything around even the fragile marked baggage (video attached) The cabin crew consisted of 2 males looked like a new hire and 2 females looked...

Jazeera Airways / missing luggage

Aug 10, 2019

I arrived to cairo on trip 733 on 08-Aug-19, on eof my luggage was missing and Jazeera team provide receipt for missing luggage with no confimation on receiving date. I have checked twice and my luggage not yet received without any clarity or support from Jazeera team: I am realy...

Jazeera Airways / baggage missing

Aug 08, 2019

Jazeera AirwaysDear team, I have travelled from kuwait to delhi on 04-Aug-19 at Aljajazeera (J 409) flight. As i have not received my baggage( someone else baggage was there with my name tag), i have given multiple complaints, but no satisfactory response from your side. Tag No:[protected] Name : Sudeep...

Jazeera Airways / service/luggage

Aug 05, 2019

Unfortunately i had booked my ticket from dubai to kuwait and that got delayed and the next flight from kuwait to dubai was also delayed well i endures it but final destination lahore when they said the luggage was forgotten in kuwait was most penic moment of this damn hectic journey by...

Jazeera Airways / delay in receiving baggage's and items got stolen

Jul 31, 2019

On 26-07-19, Friday my flight from from Kuwait to Mumbai (J9 401) was at 20:30, however due to some airport issue at Kuwait all the flights were delayed. My flight was delayed by 4 hours and while boarding I was told by Jazeera Staff that our Checkin Luggage's will be sent to our provided...

Jazeera Airways / non receipt of traveled luggage

Jul 28, 2019

The issue pertains to my luggage of date traveled 26 Jul 2019 flight no J9401 sector Kuwait to Mumbai .I haven't received my luggage checked in til date Immense inconvenience has been caused to me .I may request you to kindly expedite the delivery of my luggage at Pune as soon a...

Jazeera Airways / missing luggage from kuwait jazeera terminal

Jul 28, 2019

Jazeera AirwaysHi I supposed to fly from kuwait to delhi on 28 july 19, by flight No. J9 409 PNR PY455A I complete my boarding and realesed all my luggages to load on board but due to failed to fullfill airlines requirment they hold us to travel and requested their kuwait team to unload all my luggage...

Jazeera Airways / left my 10 family members after boarding

Jul 24, 2019

Jazeera AirwaysHi there The incident happened on 23rd July 2019. Me and my brother purchased the 10 one way tickets for our families including mu mother, Dubai to Lahore. The boarding time was 4pm and fight time was 4:45pm and mother call me exact on 4:50pm and told me that the flight had been taken off...

Jazeera Airways / baggage lost

Jul 15, 2019

Hi, I am frequent fliyer with zazeera airways but my last trip I hed bed experience with airways, I lose my may bag from last 15 days I call many time they not give proper information. After they call your bag at airport you collect from airport. How to I collect because I am not stay to...

Jazeera Airways / check in baggage missing / not received at arrival airport

Jul 12, 2019

iam md yaseen shareef on 9th of july i have travel from doha qatar to hyderabad via kuwait i have 2 pieces of check in baggage and a hand carry at arrival airport hyderabad i dint received my 1piece of check in baggage my baggage tag no : [protected] flight no : J9 403 PNR no : RY692A, bag...

Jazeera Airways / imac and tv damaged

Jul 08, 2019

Jazeera AirwaysWe travelled from QATAR to Dubai via Al Jazeera Airways last June 29. We have 48inches TV and IMac on our baggage. We paid for these just to bring with us but they are broken when we reached Dubai. IMac screen cracked, back of the TV punctured. They even put a tape on the punctured side of...

Jazeera Airways / nido & tang food product

Jun 30, 2019

Dear I have a complain regarding things which was stopped by immigration officer at the time of hand-carry check up point at B3 gate .. I was traveling from Dubai to Lahore and transit at Kuwait . I had only hand carry just hand beg and I bought 2000 gm nido n 4000 gm 2 packet of Tangs . I...

Jazeera Airways / product - travelling bag

May 31, 2019

I Hasmukh Chandrakant Parakh our flight mumbai to Istanbul layover at Kuwait Booking reference no SSP9EP Complaint file reference no - ISTJ910469 Our Black colour bag has been damaged when we recieved it in istanbul The trolley of the bag has been completely packed and is not opening The...

Jazeera Airways / bad services of the cabin crew

May 13, 2019

Dear Sir or Madame, Happy Ramadan. Flight from Kuwait to cairo on 9 th of May at 18:45. First, during my flight from Kuwait to Cairo, the delyed and when I asked for a cup of water and they ignore my requests (more than one request). and the flight from Cairo to Kuwait on 11th of May at...

Jazeera Airways / I am compiling about the delay of the flight

Apr 14, 2019

Flight. J9213 PNR. W44Z7f I am compailing about the delay of the flight j9213 to jeddah and the delay is around 3 hours which is unacceptable. We are tired from waiting in the airport, in addition the airlines didn't infrom us in advance. Furthermore, our plans have been all mixed up due...

Jazeera Airways / uninformed delay in flight for 6 hours

Apr 11, 2019

Dear Jazeera Airways. I was flying with booking reference HFZ6RB from doha to kuwait. and from Kuwait to Dubai. to my deepest shock, there was unpredecented delay of 6 hours at the airport and nobody informed us. I has cost me lot of money coming to the airport and going back to...

Jazeera Airways / baggage missing not found

Jan 05, 2019

Jazeera AirwaysDear all concirn Good afternoon! Herby informing you that, i was flying with Aljazirah airways, dated 24 december 2018. Jeddah to delhi. Afteterlanding i was trying to get my luggege But it was missing i informed to the concirn Athurity at delhi baggage lost an found office also. I am...

Jazeera Airways / flight delayed then cancel

Dec 01, 2018

Dear Sir or Madame, I had a confirmed booking for your flight: Flight number: J9 403 Date: 01. 12.2018 Departure Airport: Kuwait (KWI) Airport of Arrival: Hyderabad (HYD) Passenger: I am one of passenger Our flight was delayed. Therefore I missed my Train HYd to guntur. I had to stay in...

Jazeera Airways / unethical behaviour (no support)

Oct 11, 2018

Dear Sir / Madam, Dear Sir or Madame, I had a confirmed booking for your flight: Flight number: J9 777 Date: 10.10.2018 Departure Airport: Jeddah Airport (JED) via Kuwait (KWI) Airport of Arrival: Hyderabad (HYD) Passenger: 9C Booking number M4DF7C Our flight was delayed. Therefore I...

Jazeera Airways / flight delay/ checked baggage not received since 16 aug 2018 and yet.

Aug 20, 2018

Jazeera AirwaysI was in a flight from ruh-kuw-hyd which was on 16th Aug 2018. As per purchased ticket flight was suppose to be at final destination at 1.25 am local time however arrived at 3.10 am. And again we were troubled by not carrying the baggage deliberately as I can understand airline is trying...

Jazeera Airways / cheating air hostess

Aug 18, 2018

While I traveling from Kuwait to Mumbai on 13th August 2018 I perchance one Tikka roll and I pay 20 Saudi riyal which one asked me from lady sales air hostess and same roll perchance my frunt person from air host from 13 Saudi riyal. How we can trust Jazeera airways. I am totally...

Jazeera Airways / missed connection and refund

Aug 15, 2018

Jazeera AirwaysHi, I flew with you guys on August 15, 2018 from Doha to dubai via Kuwait. While in a doha the flight was delayed by two hours. I was informed that it would be okay as the airline would make sure the connecting flight to Dubai waited for all passengers. However, after a very shaky flight to...

Jazeera Airways / departure late

Aug 04, 2018

Jazeera AirwaysMy father and mother who are old and have blood pressure and diabetes supposed to travel to Beirut today 4th of August 2018 @ 7:15 pm. After they stamps their passport to departure, they informed them that the flight will be delayed until 11:40 without any notice which make them to stay...

Jazeera Airways / flight delayed

Jul 14, 2018

Jazeera AirwaysJazeera airways flight # J9 561 dated 10July 2018 delayed from 02:30am till 07:30am, I been hold during this time on parking area & I slept on the ground without any facilities from Jazeera airlines no food or drinks neither at airport nor in our flight to Kuwait !! Due to this delay I...

Jazeera Airways / trip to amman - extreme unexplained delay

Jul 04, 2018

My family and I are traveling to Amman on Jazeera Airways and so far it has been a very unpleasant experience. It is delayed and no one managed to explain the reason for the delay. Naturally, while we're waiting the staff are supposed to atleast check tickets to save time but instead when...

Jazeera Airways / customer care service

Jun 28, 2018

I have booked the ticket ..PNR..S7J6PZ .Dt .of booking 30-Apr-2018 and journey Date : 28 ..Jun ..2018 ; departure - Kuwait ; Arrival- mumbai. On 28th Jun 2018 ..I did web check-in .flight 602 timing was 20:30 hr . After successful web check-in, I reached Kuwait airport at jaeera departure...

Jazeera Airways / flight cancelled

Jun 28, 2018

Flight cancelled of my parents they are still stuck in Kuwait they are not well and the airlines is not giving them other flight from 2days they'are stuck there I have never seen such airilines in my life one of the worst airlines Al jazira airlines Kuwait is having no one will book thi...

Jazeera Airways / lost baggage

Jun 20, 2018

Hi My wife and my kid traveled from Kuwait to Hyderabad by your airlines with around 5 packages but in Hyderabad they have received only 4. Luggage tag number what we have received is mention below. 1) J90486040754 2) J90486040748 3) J90486040747 4) J90486040743. It's more than 1 month...

Jazeera Airways / flight change incompetence.

May 03, 2018

I was booked 8th may 2018 to go bah/kuw/bah leaving bahrain in the morning and returning from kuwait in the afternoon. on thursday evening jazeera decides to inform me that they want to change my flight to leave from kuwait (instead of bahrain) and spend 35 minutes in bahrain and they will...

Jazeera Airways / lost of baggage

Mar 10, 2018

I was travelling from kuwait to hyderabad on 10 march 2018 with jazeera airways flight no j9608 Details of passengers Reena yadav Aarav kumar I had deposited 2 bags in the check-in counter... but I received only 1bag in hyderabad. The bag tag of the lost bag is j9457692. it is a big...

Jazeera Airways / plane left while I took my boarding

Feb 24, 2018

Jazeera AirwaysPlane left while I took boarding and bags were on plane and I was in front of plane In queue ear team I want to complain for what happened to me today and I need a quick refund I reserved a ticket in Kuwait airlines for 130 kd one way and they took my bags and gave me the boarding and...

Jazeera Airways / the security check in

Oct 25, 2017

My name is mahesh indian national working in kuwait travelling to beirut via flight j9266 booking reference r2izul. I want a report to you an extremely humiliating instance which is also completely rasist. Such instance is an absolute shame for any airline. Post the main security check I...

Jazeera Airways / luggage lost

Sep 13, 2017

Jazeera AirwaysI was flying on the 10th of september from Beirut to Dubai transitting in Dubai. I work for Emirates airlines, and I live in Dubai. Our flights were full, I decided to take Jazeera Airways, I arrived to Dubai, my suitcase didn't arrive. I believe it was left behing in kuwait. It is a black...

Al Jazeera Airways / my luggage not come with me yesterday

Dec 31, 2015

My name is ragab hashem I traveled from kuwait to sohag flight number j9 560 on 30/12/2015 I have lost my baggages numbers j9 [protected] /28 this is not the first time happen to me but I choose al jazeera airway only I think ur losing your especially I have seen more passengers having same...

Jazeera Airlines / ticket fare

Dec 14, 2015

I bought a ticket kuwait-amman-kuwait to travel on 30th of dec. 2015 back on 9th of jan. 2015. I bought the ticket on the 9th of dec. 2015 for kd 92 before the prices go up due to christmas and new year, yesterday the 13th of dec. 2015 jazeera announces fare round trip kuwait - amman -...