Caribbean Airlines Customer Care Service
Iere House, Golden Grove Road
Piarco
Trinidad and Tobago
Piarco
Trinidad and Tobago
Customer Support Phone Numbers
| +1 868 625 7200(Customer Service) | 0 0 |
| +1 800 523 5585(Arrivals & Departures Directory) | 2 0 |
Caribbean Airlines Complaints & Reviews
Caribbean Airlines — my family and I together with other passengers got sick while on caribbean airlines flight to trinidad
Hi my family and I was on flight BW 551 on Saturday Feb 8th 2020 12:05am landing in Port of Spain Trinidad on saturday 8th 2020 6:05am. while on aircraft mid way we all started...
· Feb 11, 2020
Caribbean Airlines — I would to report stolen items from my hand luggage which was checked in for free before boarding from port of spain to toronto
Caribbean Airlines BW600 from POS to YYZ. Before boarding BW 600 the CAL representative made a announcement for anyone wishing to check their hand luggage could do so at no...
· Feb 08, 2020
Caribbean Airlines — small keyboard - part of a small laptop (tablet)
On Tuesday, 28 January, 2020 at approximately 3:30 PM, I was in the process of clearing immigration to travel to Trinidad (in transit to Grenada) and was asked by the attendant to...
· Jan 30, 2020
Caribbean Airlines — customer service
To whom it may Concern Dear Sir's, I Erica Jackman and my husband Melvyn Chavkin are frequent Business Class travelers with Caribbean Airlines and we are very disappointed about...
· Jan 28, 2020
Caribbean Airlines — (extra charge) why should I have to buy over my ticket
So i bought my ticket on flyfar my day to travel was December the 30 but I Missed my flight for some reason I got the time mixup with the time. Anyhow this lady at the airport try...
· Jan 19, 2020
Caribbean Airlines — seating
On December 31st I went to Jfk for flight 521 to Port of Spain on reaching the counter I handed my Passport to attendant asking for a window seat, I was told there's no more...
· Jan 09, 2020
Caribbean Airlines — check in error
Good day, I recently traveled from Trinidad and tobago (POS) to Florida (FLL) on your BW480 (MEUEP9) confirmation flight. Upon checking in, it came to our attention that my name...
· Jan 08, 2020
[Resolved] Caribbean Airlines — caribbean airlines
Flying Caribbean airlines was the worst mistake of my life. We planed this vacation over a year and a half ago. The wrong airport was accidentally booked with Caribbean airlines-...
· Jan 02, 2020
Caribbean Airlines — complaining about a third piece of luggage
Yeah me and my wife and my son went to Jamaica on the 22nd of December I bought a sick a ticket they told me that we could bring two pieces of luggage when we go to the airport we...
· Jan 02, 2020
[Resolved] Caribbean Airlines — unethical behavior and stolen items from suitcases
On 14th December 2019, i arrived in Guyana at 7:30 am on a straight flight from America. i had overload n had to $75 US my baggage was opened to be checked, upon arrival in Guyana...
· Dec 21, 2019
[Resolved] Caribbean Airlines — damaged luggage refund
My relative travelled for the first time from Port of Spain to JFK. She purchased a new suitcase for her trip and when it arrived at JFK, the retractable handle was broken and it...
· Dec 19, 2019
[Resolved] Caribbean Airlines — unilateral cancellation
Hello, My name is Yeonjin Lee and my reservation number is KBCET4.
I am requiring a compensation for the serious inconvenience.
I noticed on Dec 7 that my flight from Kingston to...
· Dec 16, 2019
[Resolved] Caribbean Airlines — cancellation of my confirmed flight without due consideration and compassion.
Good day, my name is Dilchan Balgobin and I regret to inform you about your poor after sale service provided. Last night myself among seven family members were carded to return...
· Dec 16, 2019
[Resolved] Caribbean Airlines — flight 1504
Good day. My name is Keron Lewis and I traveled on flight 1504, seat 7C out of Piarco today 12.12.19 at 0740. The experience have left me traumatized. I'm thinking by now the crew...
· Dec 12, 2019
[Resolved] Caribbean Airlines — caribbean airlines flight 10/14
It's not such a good morning but am here complaining that my (83) yr old grandma has been treated very unfairly by your airlines for (3) days to travel out of jfk to mbj...
· Dec 11, 2019
Caribbean Airlines — my flight reservation
I have called Caribbean airlines 3 Times already and each time spent over 1 hour waiting for a customer Service representative. Upon speaking with customer service who was not...
· Dec 09, 2019
[Resolved] Caribbean Airlines — my luggage was damaged/ cracked on bottom of both side
Upon Leaving Jamaica WI to JFK my luggage was is perfect standing condition.
Arriving at JFK I went to claim my luggage and notice that my luggage wasn't able to stand on the 4...
· Dec 03, 2019
Caribbean Airlines — trying to purchase a ticket with my miles
I call to book a ticket to New York for my son with my miles, they told me that there is no seat available but I can purchase a ticket, I ask if I can use first class because I...
· Dec 03, 2019
Caribbean Airlines — my keys
There are 4 keys in total. One is a Mercedes Key that has pushable buttons on it. It's black and red. There are also two Buick keys that are similar in colour (black). Neither...
· Nov 27, 2019
Caribbean Airlines — inconvenience
On 11/13/19, my family of 6 boarded a return flight (BW552) from St. Vincent SVD to JFK airport, we were sitting on the tarmac for about two hours then were told that we had to...
· Nov 18, 2019
Caribbean Airlines — flight bw481 on 2019 october 28
My family and I took flight BW 481 on 2019 October 28 in 6:35 pm flight from Fort Lauderdale to Trinidad - Piarco Airport. My husband had some small tools in his carry which could...
· Nov 04, 2019
Caribbean Airlines — the worst customer service I have ever experienced in trinidad
I am Evelyn Waltrous Booking Reference number OMXZ7G and ticket number [protected]. I took a group of 6 adults and 2 children to Suriname September 2019 to October 2019. Four of...
· Oct 22, 2019
Caribbean Airlines — bookings
Good day, I contacted caribbean airlines on Monday the 7th October at around 12:05 pm, using contact numbers 625-7200. I inquired about leaving the ANR Robinson international...
· Oct 08, 2019
Caribbean Airlines — tickets. booking reference: k5igqj
I am from Venezuela. I am currently living in Canada. I got two tickets for my parents to come to visit me to get the flight from Venezuela to Trinidad and Trinidad to Toronto...
· Sep 30, 2019
Caribbean Airlines — booking ref. wt8gb9/ ticket number [protected]
Dear Caribbean Airlines In terms of the data provided by me, you might have realized that I unfortunately missed my flight to Miami and had to book with Suriname Airways in order...
· Sep 26, 2019
Caribbean Airlines — flight delays
Hello, Myself and my daughter were flying back from Guyana. Our complaint is about our flight booking# [protected] & [protected] with myself and my daughter coming back from...
· Sep 21, 2019
Caribbean Airlines — flight
I Leslyn Benjamin was passenger on flight BW527, flying fro JFK to Georgetown Guyana on the 28, August 2019, that fight should have been a stright flight of which i paid for, the...
· Sep 18, 2019
Caribbean Airlines — stealing
My daughter, Samantha McNee boarded flight BW17 from Kingston Jamaica to John F Kennedy Airport in New York on September 12th 2019 where it departed at 7:25pm and landed at 12:10...
· Sep 13, 2019
Caribbean Airlines — I am complaining about my flight to jamaica on 8/17/19
On 8/17/19 we got to the airport for our 7.15 am flight we were told it was delay ontill 3.05pm after boarding the flight to leave at 3.05 pathetic flight did not leave ontill...
· Sep 13, 2019
Caribbean Airlines — incorrect baggage collection.
On the 08/09/2019 upon leaving flight BW422 from Tobago to JFK New york, My Relative and i mistakenly took up a bag which was placed close to our bags. This happened due to...
· Sep 09, 2019
Caribbean Airlines — my suitcase
It's been over a month since I made a complaint about my damaged suitcase post BW 521 on July 4th up to this time I have not been able to get any feedback on my damaged luggage...
· Aug 16, 2019
Caribbean Airlines — damaged luggage
My name is Veronica Mc Kenna, I am a regular traveller with Caribbean Airlines. On a few occassions when I collected my luggage I saw damages and on one occassion I had to...
· Jul 26, 2019
Caribbean Airlines — suitcase
Post BW 521 July 04th, 2019, my suitcase of which I had for approximately 5 months was badly damaged. The damage was clearly visible to the front pocket of the suitcase where it...
· Jul 09, 2019
Caribbean Airlines — handle of suitcase broken on flight bw415 to port of spain from kingston and bw456 from port of spain to kingston
The handle of my daughter's suitcase was broken on flight BW415 from Kingston to Port of Spain on Tuesday 25th June 2019 and further broken on the return flight BW456 from Port of...
· Jul 02, 2019
Caribbean Airlines — my money that was stolen out of my carry on bag
Good afternoon my father travel on bw527 today 26th Jun 2019 and while he was boarding the aircraft he was told that his carry on bag will be gate checked totally forgot to take...
· Jun 26, 2019
Caribbean Airlines — my duty free items that was drop to the ground by the baggage handler
when I was boarding the Plane from port of Spain i had to hand my duty free item to the baggage handler so that my duty free items could be carried on board that was there policy...
· May 27, 2019
Caribbean Airlines — suitcase front pocket totally ripped off
Flew from New York. Flight #BW 551. 22nd May 2019 departed flight 1250am to Piarco Trinidad. When I went to collect my luggage's I noticed that one was damaged it's a 3...
· May 23, 2019
Caribbean Airlines — wheelchair passengers
This is for all those wheelchair assistants. Stop taking advantage of these innocent people just for the sake of getting alcohol or whatever else. Shame on you people. What these...
· May 13, 2019
Caribbean Airlines — delayed departure
Flight from Miami to POS and from POS to Suriname on 1 may 2019 . Departure from POS was scheduled for 23.35. After several changes it finally took place a round 08.30 next...
· May 03, 2019
Caribbean Airlines — unethical behavior
Returning from Guyana on the night of the 17th April 2019 I was met with a harrowing experience by two Caribbean Airlines associates at the Cheddi Jagan International Airport. A...
· Apr 30, 2019