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Jet Airways / Booking problem of ticket

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I am frequent flier of Jet airways also I insist others to avail jet airways.

On 13.06.2007, I traveled through flight JET airways flight number 9W344 from Vadodara to Mumbai (19.35 HR). It was booked by Emirates airways (DZKFVN)as Final destination was Casablanca (Morocco). Due to Visa Problem I could not travel on specified date i.e. 26.06.07. My Ticket was rebooked by Emirates airline and I was provided confirm PNR Number (CYBBZW) to fly on 13.06.07. on arrival at Vadodara airport prior to departure, jet Airways counter outside the entrance refused to accept this PNR Number, I had given my Tickets to support, but even after verifying e ticket receipts in his hand. He said there are no such booking. He forced me to buy another ticket even I was having ticket booked by Emirates. He charged me INR 6025.00 for economy class travel.

I was having continuation flight to Casablanca via Dubai by Emirates, on refusal by Jet Airways Employee at Vadodara airport Counter to accept booked ticket by Emirates, I purchased new ticket by paying INR 6025.00 ( seat number 25C). On arrival in Mumbai airport I complained it to Emirates counter.

He showed me the confirmation of booking in my name and said to lodge a complaint against the culprit In order to get refund.


Praveen Kumar sinha

B-67, Bhagyalaxhmi society
SubhanPura Baroda-23


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N  22nd of Jan, 2009 by 
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Lot of Persons Complaint abt Jet Airways overhere
I want to know Fist thing, this is usefull or not
did u recive any email from jet airways, abt this kind of problem
or same like other airlines also,
I This Thai Airways only give proper resposible for the complaints

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Customer Care Service
Siroya Centre, Sahar Airport Road, Andheri (East)
Mumbai (Maharashtra)
India - 400099
+44 80 8101 1199
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