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JCPenneycustomer service

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Hello,

I have recently visited Jcpenny located at 200 Market Street Flowood MS 39232. Teresa Brim exhibited horrible customer service skills. She was very rude and her nonverbals were also. She often spoke with a raised tone of voice and provided me with false information on May 10, 2017.See Top 10 Worst Companies in Flowood, MSWhen I first encountered her today she looked at me and said "oh I see you're back". She did not give me a chance to gain clarification of my problem and acted as if I were less than her. She walked off as I was speaking and did not help me resolve my problem. She acted as if she knew everything without giving me a chance to speak.

Co
May 10, 2017
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