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Nike Customer Service

1
Complaints754
Pending0
Resolved2

Nike Inc.

1 SW Bowerman Dr
Beaverton
Oregon
United States - 97005

Customer Support Phone Numbers

1800 062 3550(Mexico) 2 2
1800 811 6453(Singapore) 2 3
800 035 703 048(UAE) 2 3
1800 18 886 453(Philippines) 0 5
+1 800 344 6453(United States) 86 54
+1 212 367 4447(International) 1 1
+1 844 430 6453(Canada) 0 6
+61 130 065 6453(Australia) 3 2
+64 800 113 661(New Zealand) 1 3
+44 207 660 4453(United Kingdom) 0 2
+43 13 602 773 720(Austria) 2 1
+32 26 200 166(Belgium) 0 1
+45 82 333 183(Denmark) 0 2
+358 981 710 428(Finland) 1 2
+33 1704 89 073(France) 0 1
+49 699 520 6453(Germany) 0 1
+353 15 251 800(Ireland) 4 2
+39 238 591 453(Italy) 1 2
+31 207 219 453(Netherlands) 0 1
+47 23 500 397(Norway) 0 1
+351 213 180 051(Portugal) 0 1
+7 495 926 7253(Russia) 1 2
+34 913 753 366(Spain) 2 1
+46 851 992 310(Sweden) 0 1
+41 225 675 466(Switzerland) 0 1
+90 212 365 0490(Turkey) 0 1
+27 112 560 701(South Africa) 10 4
+86 800 820 8865(China) 1 2
+852 82 122 122(Hong Kong) 2 3
+91 800 100 9538(India) 3 3
+81 120 645 377(Japan) 0 1
+82 15 771 360(South Korea) 0 1
+54 810 555 6453(Argentina) 0 1
+55 113 004 5566(Brazil) 1 1
Nike European Headquarters
Colosseum 1, 1213 NL Hilversum, The Netherlands
 
Nike Greater China Headquarters
No. 99, Jiangwancheng Road, Yangpu District, Shanghai 200438
Phone: +86 215 288 2828

Offices

Australia
PO Box 443, Abbotsford, Victoria 3067, Australia

New Zealand
PO Box 47829, Ponsonby, Auckland 1144, New Zealand

Austria 
Donau Business Center, 388 Handelskai/C42, 1020 Vienna, Austria

Belgium 
Heizel Esplanada bus 99, B 1020 Brussel, Belgium

Denmark
Kokkedal Industripark 101, 2982 Kokkedal, Denmark

Finland
Pakkalankuja 6, PL 5, 01511 Vantaa, Finland

France
BP 9240, 95077 Cergy-Pontoise Cedex, France

Germany
Otto-Fleck-Schneise 7, 60528 Frankfurt

Italy
Via Isonzo, 55, 40033 Casalecchio di Reno (BO), Italy

Norway
Vollsveien 19, Postboks 146, 1325 Oslo, Norway

Portugal
Rua Quinta do Pinheiro 16, Edifício Tejo Piso 3, Porta D, 2794-081, Carnaxide, Portugal

Russia
ul. Obrucheva, 30/1, str. 2, 117485, Moscow, Russia

Spain
C/ Garrotxa 608, Parque de Negocios Mas Blau, 08820 El Prat del Llobregat, Barcelona, Spain
Sweden
Dalvägen 16, Box 731, 169 27 Solna
Switzerland
Grindelstrasse 5, 8303 Basserdorf, Switzerland

Turkey
Büyükdere cad. Nurol Plaza , No:257 B Blok Kat:9, Maslak 34398, İstanbul, Turkey

UAE
GMG Building, Oud Metha, P.O Box 894, Dubai, United Arab Emirates

South Africa
12A Growthpoint Park, Tonnetti Street, Midrand 1686

India
Ground & 1st Floor, Olympia Building, No 66/1, Bagmane Tech Park, CV Raman Nagar, Bangalore 560093, India

Philippines
10/F Marajo Tower, 312 26th St. West cor 4th Ave., Bonifacio Global City, 1634 Taguig Metro Manila,

Argentina
Av. del Libertador 2442 - Sexto piso, (1636) Olivos, Buenos Aires, Argentina

Mexico
México (Guadalajara, Jalisco), Ontario 1107 Col. Providencia, Guadalajara, Jalisco 44620, México
Plus

Nike Complaints & Reviews

Nike / Football Vapor 24/7

Se
Jun 15, 2019

This brand new ball just blowed up my ears! Look at the pictures, it shows inflate to 8 lbs. I had just got it from the store to play with my 8 years old son. While I was inflating it with my bike pump, as soon as it gets to 4 lbs, it blows up! What kind o product blows up half the way to...

Nike / Nike Sizing differences

Da
Jun 15, 2019

I was recently shopping in NYC for shoes that were supportive, I wear a size 7 and have never had a problem with NIKE before, I purchased shoes at the JCP there because my feet needed them. I thought the size felt different, but desperately needed shoes because my current pair of shoe...

Nike / my daughter nike tennis shoes

Tr
Jun 12, 2019

My daughter has worn these for approx 4-5 months and this started happening with the front of the shoes rubber bottom pealing away. I super glued them shut once, but still no resolution as they tore apart. Please advise as I would like to still utilize Nike as our tennis shoe choice form my 9...

Nike Factory Store / i'm complaining about how racist some of your workers are.

Ni
Jun 11, 2019

I walk in to the nike store starting looking for some shoes for my self. And I m looking at the shoes one off the workers asked me if I need some help I said no thank you. After like 10 minutes I noticed the one of the workers walked like 5 times I looked at him and I think he is just...

Nike / nike shoes

Za
Jun 10, 2019

My name is Zach Conrad. I live in Charleston South Carolina and I own a gym call Chucktown Fitness. We specialize in personal training and group hit classes.I bought a pair of Nike cross training shoes about 2 1/2 months ago. I like the way they feel and because they are flat they are...

Nike / nike pullover hoodie

Ha
Jun 10, 2019

My mom got me this tan hoodie with the zipper that goes half way and it has a black nick symbol on it, I wore it to my nephews school graduation and when I got back home I washed the sweatshirt and when I pulled it out of the washer to hang dry it has black marks all over it, not sure what...

Nike / black nike air trainers

Sa
May 24, 2019

Hi Ive had my Nike Airs for about a year. Ive recently been diagnosed with Plantar Fasciitis. I went to the doctors about my left foot. I realised then that my trainers didn't have any cushioning at all. This could be one of the causes. Ive invested in some trainers with cushioning and the...

Nike / nike remax or airmax

Br
May 22, 2019

I bought a pair of Nike remax or airmax shoes I don't know which one it is. I wore them and they squeak and make an odd sound when I walk in them. I wish I could customize and make a shoe named after me. I am so frustrated because I love the Nike brand and I go to a school where Nike i...

Nike / triple jump shoes

Ch
May 21, 2019

We purchased the Nike Triple Jump shoes for my son, back in end of March, for the outdoor track and field season- less than 2 months later the instep on his plant foot is beginning to separate from the upper part of the shoe. Causing his foot to more more than it's supposed to. As the...

Nike / basketball shoes

Ch
May 14, 2019

We bought basketball shoes for my son. We buy Nike often and have usually had great results. He only wore them 10-12 times in the gym and and about the 4th time he wore them, the toe began to peel away from the shoe. I wondered if there is a way to replace or repair them. I hate to waste...

Nike / nike romaleos 3

Sc
May 14, 2019

I've been an avid nike user and fanboy for years. As I got more into weightlifting, I jumped on the romaleos 3 bandwagon with my friends. I was new to the sport and really should have done more research. The sole is made out of 2 pieces, rubber and plastic, and the rubber chipped away...

Nike / basketball shoe

Jo
May 13, 2019

Bought a pair of Nike basketball shoes in December 2018 and they blew out on the side already here in May 2019. I only play basketball twice a week and disappointed in paying $80 for a pair of shoes that only last 6 months. This is the first pair of Nike basketball shoes that this ha...

Nike / nike.com purchase

Li
May 12, 2019

I won a raffle for the Travis Scott Af1 which was released Saturday May 11 2019 Nike.com took the funds from my account. after speaking to 4 diffrent customer service reps who seemed bothered and told me no one will contact me cause it's not important told me I won't be receiving...

Nike / nike 270

Ra
May 11, 2019

The toes in my shoes seem to be pointing inward causing my big toes to rub on side of shoes..Really weird..My son bought me these for mother's day and I walk alot ..But are really bothering my heal and my toes..Maybe have an imperfection. I would like to exchange ..size is 9 in mens.. All...

Nike / product complaint nike presto

Sa
May 08, 2019

To whom this may concern, I bought these shoes for my son in March it hasnt even been two months yet and the side rubber part of the shoe came off. Here is the proof of the picture of the shoe and the receipt of when i purschaed it. I always buy nike shoes and i couldn't believe thi...

Nike / nike air max running shoes

Se
May 06, 2019

Please see attached pictures. I put these on Saturday morning and went to run. I didn't take but a short jog before they both came apart at the same time. Just letting you know I am disappointed in the performance of the product. I have owned many Nike products over the years and have...

Nike / solay flip flop

Je
May 06, 2019

I purchased this shoe a few days ago and upon receiving it I was very dissatisfied! The shoe seems to be made out of plastic and I've never seen a Nike product with such poor quality. I ordered this shoe online and the description didn't mention anything about a plastic shoe...

Nike / 2 different womens sports bras - weird smell

Ca
May 01, 2019

This is really weird but I have a sports bra I bought months ago with a really weird smell, after washing. I also just bought one for my daughter 4 weeks ago. She is having the same issue her Nike sports bra. They both have the same really unpleasant smell to them. They have been washed...

Nike / defective shoe

Ni
Apr 26, 2019

I bought the shoes picture attached in France while visiting Paris at the shop Courrir three weeks ago. From the beginning the right shoe seemed to have a problem at its sole (it heart me at the front part of the sole of the foot) and recently I also realised that the inside back of the...

Nike / celso nike thong

Nb
Apr 24, 2019

I am so upset that you don't make these anymore with the thicker strap. I absolutely hate the newer style that started in 2018. They feel terrible and look so cheap and they are cheaply made. Why oh why do you change something that was so Awesome. Please Please Please go back to making the...

Nike / air max

Li
Apr 23, 2019

Good afternoon As I am a fan and a loyal customer of your products and your vision, I am writing you today of a serious complaint I have regarding the above mentioned shoe. I purchased this high end shoe over 2 months ago and started having pains in my right foot. I am now seeing that due...

Nike / nike air monarch 108729351 upc 00640135278259

Da
Apr 16, 2019

These athletic shoes squeak with every step. Have owned the shoes for a few weaks. Started squeaking after about two weeks of wear. Tried to apply foot powder to see if that helped. It didn't. I see many posts after google search with same complaint. Since there are many complaints, Nike...

Nike / nike shoes and bag

Be
Apr 16, 2019

Hi there My name is Bek and I have purchased many Nike products over the years and between my sons and I we own multiple shoes clothing and bags. In the recent months however I purchased some Nike (I think they were frees) that will need to be replaced as they are falling apart. They were...

Nike / air max 95 se

Jo
Apr 15, 2019

I've been buying these trainers for around four years now and around ten of the pairs have had faults in and at least six of them in the last eighteen months the price goes up but it seems the quality of trainer has gone down from top to bottom I have Nike on every day spend alot of...

Nike / nike shoes

Wl
Apr 13, 2019

I have a small child and I have always been satified with spending more money on the better product than the cheaper especially his shoes! I have bought him Nike shoes and he has outgrown them before they wore out. He is now eight years old and I can not say that ! The last two times that...

Nike / shoes

Bo
Apr 09, 2019

Good Morning. I just wanted to let you know about a Problem I have had with a Pair of shoes I got. I bought them from a local Goodwill so I'm not asking for anything. Not going to pay that game with you. I loved the feel of the Shoes and enjoyed them for the 3 hours i got to wear them...

Nike / football shoes soles falling off after 1 week

Mr
Apr 09, 2019

i have a pair of nike air football shoes that are a perfect fit and felt great while wearing them, but after only 1 week of simply walking in them, not even running since im a coach im not really wearing them for game play just for aesthetic reasons. Then 1 day after a game i was wearing...

Nike / youth athletic pants and shoes

Ta
Apr 07, 2019

Hello, I purchase a lot of Nike brand clothing and shoes for my son as normally the quality is better, it lasts longer, and that is his brand of choice. The last 2 pairs of Nike shoes have not held up at all. One pair only lasted a month before there were holes in the material. The other...

Nike / nike lebron 16 black and gold

Ke
Apr 07, 2019

I purchased these shoes for my 10 year old son dec 23 for Christmas. He doesn't wear them everyday it's been 3 months and they are already wearing our on the bottom. I don't think thins should happen so fast. I feel I pay a lot of money for these nice basketball tennis shoes they should...

Nike / fraudulent charges

Sh
Apr 01, 2019

My daughters debit card was stolen on 3/2/19 in costa rica. It has one of those "security chip" that are suppose to be the most secure in purchasing. Well it is secure for the thieves to us it, because it lets the thief charge like crazy without having to show any type of id or pin number...

Nike / kids shoes

Sh
Mar 14, 2019

I bought pair nike shoes 2 months ago and sent them to nike to get a refund because were ur heal goes the plastic part broke and they said it from normal were they was only worn 3 times. It should not have broken I will never ever buy from nike nike a lier and they were not cheap I spent...

Nike / nike jordan 6 black infrared

Jr
Mar 08, 2019

Good afternoon, It saddened me that I am writing this email. I am a fan of the Jordan/Nike Brand sneakers. I waited for a whole year for the Black 6 infrareds to come out. Of course I woke up early to make sure I got my pair, because the pair I had back in 2014 have wear and tear. Well, I...

Nike / reax mens shoes

Ph
Mar 07, 2019

I bought these shoes in springfield missouri september 2018 and after a couple of months of very limited use, due to the cold weather, they developed a squeaking noise in the heal portion of both shoes! I contacted nike and was told my option of sending them to nike for inspection. First...

Nike / lebron soldier 12

Du
Mar 05, 2019

I bought a pair of lebron soldier 12 from my personal plug on the 10th of February 2019.After checking, this shoes is totally legit, On 28th of February, after several times playing these both outdoor and indoor, the outsole of this shoes came off from the right shoe, but the left one i...

Nike / nike air monarchs

Sa
Feb 24, 2019

I have been buying Nike Monarchs since 2010, buying at least one pair every year. my size is 10.5 4e. width. this last year you made the shoe smaller in width, you changed the width and you didn't change the insole for they over lapped the sides of the shoe at first I thought they just...

Nike / shoes

As
Feb 24, 2019

I ha e purchased nike shoes (reax) in first week of november-18 from sports direct outlet in merceyway shopping center, manchester. Initially there was no problem but with usage it has developed a very annoying squeaking sound as I walk. This is increasing day by day. It makes me feel...

Nike / vipormax

Ma
Feb 19, 2019

I purchased a pair of vipormax for almost $200 a few months ago. The shoes are now falling apart and should be replaced. I can be reached at [email protected] or 757-277-3495. This unsatisfactory and hope NIKE does the right thing and replace the defected sneakers asap. I really dont want...

Nike / nike reax

Ke
Feb 19, 2019

I purchased a pair of the Nike Reax approximately 4 months ago. I really liked the shoe. It is very comfortable and offered the support I was looking for. I am however very disappointed in the fact the soles are already starting to come off of these shoes. The have never been subjected to...

Nike / vapormax

Cl
Feb 18, 2019

Hi, My husband bought me this pair Nike VaporMax for my birthday in October 2018. I still had a pair of Nike shoes that were in good shape for running so I kept these until those were a little more beat up. I wore them to the gym yesterday and the back bubble on my right heel must have a...

Nike / running shoe

Co
Feb 05, 2019

I have never seen this happen with any pair of tennis shoe I've ever owned. Yes, the shoes are fairly old but they are very lightly worn only worn on rare occasions and stored indoors. I decided to go back to the gym, pulled the shoes out wore them to the gym then next day wore them to...