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Customer Service

1800 062 3550 (Mexico)
1800 811 6453 (Singapore)
1800 18 886 453 (Philippines)
+1 800 344 6453 (United States)
+1 212 367 4447 (International)
+61 130 065 6453 (Australia)
+64 800 113 661 (New Zealand)
+44 207 660 4453 (United Kingdom)
+32 26 200 166 (Belgium)
+45 82 333 183 (Denmark)
+353 15 251 800 (Ireland)
+31 207 219 453 (Netherlands)
+351 213 180 051 (Portugal)
+41 225 675 466 (Switzerland)
+27 112 560 701 (South Africa)
+852 82 122 122 (Hong Kong)
+82 15 771 360 (South Korea)
+54 810 555 6453 (Argentina)
1 SW Bowerman Dr
Beaverton, Oregon
United States - 97005
Nike European Headquarters
Colosseum 1, 1213 NL Hilversum, The Netherlands
 
Nike Greater China Headquarters
№ 99, Jiangwancheng Road, Yangpu District, Shanghai 200438

Offices

Australia
PO Box 443, Abbotsford, Victoria 3067, Australia

New Zealand
PO Box 47829, Ponsonby, Auckland 1144, New Zealand

Austria 
Donau Business Center, 388 Handelskai/C42, 1020 Vienna, Austria

Belgium 
Heizel Esplanada bus 99, B 1020 Brussel, Belgium

Denmark
Kokkedal Industripark 101, 2982 Kokkedal, Denmark

Finland
Pakkalankuja 6, PL 5, 01511 Vantaa, Finland

France
BP 9240, 95077 Cergy-Pontoise Cedex, France

Germany
Otto-Fleck-Schneise 7, 60528 Frankfurt

Italy
Via Isonzo, 55, 40033 Casalecchio di Reno (BO), Italy

Norway
Vollsveien 19, Postboks 146, 1325 Oslo, Norway

Portugal
Rua Quinta do Pinheiro 16, Edifício Tejo Piso 3, Porta D, 2794-081, Carnaxide, Portugal

Russia
ul. Obrucheva, 30/1, str. 2, 117485, Moscow, Russia

Spain
C/ Garrotxa 608, Parque de Negocios Mas Blau, 08820 El Prat del Llobregat, Barcelona, Spain

Sweden
Dalvägen 16, Box 731, 169 27 Solna

Switzerland
Grindelstrasse 5, 8303 Basserdorf, Switzerland

Turkey
Büyükdere cad. Nurol Plaza , № 257 B Blok Kat:9, Maslak 34398, İstanbul, Turkey

UAE
GMG Building, Oud Metha, P.O Box 894, Dubai, United Arab Emirates

South Africa
12A Growthpoint Park, Tonnetti Street, Midrand 1686

India
Ground & 1st Floor, Olympia Building, № 66/1, Bagmane Tech Park, CV Raman Nagar, Bangalore 560093, India

Philippines
10/F Marajo Tower, 312 26th St., West cor 4th Ave., Bonifacio Global City, 1634 Taguig Metro Manila,

Argentina
Av. del Libertador 2442 - Sexto piso, (1636) Olivos, Buenos Aires, Argentina

Mexico
México (Guadalajara, Jalisco), Ontario 1107 Col. Providencia, Guadalajara, Jalisco 44620, México

Complaints & Reviews

Nike Airmax 720 BETRUE

I want to lay a complaint about the shoe I recently bought at Nike store .The shoe is not in a correct manner the shoe I bought it ON the 25 of November 2019 as we speak is totally torn apart I ve examined the shoe by putting it in the water that is were I saw the problem of the shoe .To my surprise I went straight to the shop I got the Assistance Manager by the name of Preneesha she works in Mall of Africa Nike shop so the treatment was very poor in regards this I want to know what to do reason being the price of the shoes does is not like the way the shoe was supposed to last. The complaint was lay aid today on the 15 May 2020 . The complainant is from Philasande Miya please kindly contact me on this following details [protected] regarding the matter in way forward

Nike Airmax 720 BETRUE

A nail in my right shoe

Last december I bought a pair of running shoes, I used them almost every day to run and yesterday I felt a pain near my right toes, in three different times I feel a stabbing pain
After running I checked the shoes and I found a shoe nail sticking out and you can feel it with the hand it is in the middle of the shoe
Also, I think it is a very dangerous situation. I could have caused great damage to my foot. I felt a piercing pain and a hole in my foot very painful. I always use nike all my life this is very dangerous please write back to
Me let me know.
Thank you Emil Yamin

Shirt and customer service

I have a new slogan for Nike - Can't Do It!
I ordered a $50 shirt from Nike.com. When I received it there was a big hole in the middle of the chest; it looked like it got caught in a conveyor belt and severely damaged - although the package itself was not damaged.
I went online to start the return - one of Nike's suggestions was to return it to a store - not helpful since the stores are closed due to COVID-19. Nike apparently can't update its website.
I then tried to follow on-line instructions to initiate a claim/return - I could not make that work either. Nike can't provide instructions that I could make work.
So I called their customer service number and after being on hold for a very extended time frame connected with a polite, but inadequate, customer service rep who initiated the return, but would only provide a shipping label where I had to drop the package off at UPS. I explained that my state was under stay at home orders and that I could not drop the package off without violating those orders. I requested a UPS pick0up at my home - she replied she can't do that.
I asked for a supervisor who I waited about 30 minutes to talk to. The supervisor in my opinion was arrogant and rude. She also could not provide for at home UPS pick-up; even though I explained Amazon does it.
I asked for a higher-level contact - she couldn't provide one. I asked for some one from corporate to call me.
Executive customer service sent me an email the next day -apparently, they can't call. The email said they can't provide for UPS at home pick-up and didn't provide an alternative solution.
This leaves me feeling like Nike doesn't care enough to properly communicate with their customers to resolve issues. After all their the ones who shipped a shirt with a big hole in the chest. Come on Nike take a little responsibility and fix the problem you caused! Just Do IT!
I believe Nike has earned a new slogan - Nike Can't Do It!

Check fraud

At 11:45am 3/5/20 $607.94 was stolen from my bank account with my tax money located on my card in s specific bank account and I have never had this issue before with my money being taken directly out of my account that I didn't authorize. What hurt even more, is when I found that this criminal that commits fraud spent my $607.94 at nike.com on 3/5/20. Card was cancelled and I do have a new one, although I was the 3rd victim on 3/5/20 that money was stolen remotely from a bank account.

Air 270 shoes

I paid $150.00 for a pair of nike air 270 extreme shoes and I hate them. They squeaks when I walk like they are busted at the bottom. Very irritating noise and everyone stares as I walk past them. I wear a size 12 shoe and I don't make much money so I feel that i've invested in the worst time of my life and I cant get that back. Please nike help me. I cant afford to buy a new pair of shoes

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Moral compass

Dear management,
I am reaching a date that forever changed my life. It was the exposure of the sexual abuse of an athlete that you employ for advertising even after his actions done to me and many many women in Phoenix. It saddens me that as a victim who was able to fight and win in court to maintain my emergency harassment injunction against this person, I find that keeping clients on your payroll or in your company logo after it is shown that they are a threat to a woman, even if the police failed to make an arrest due to celebrity status and political fall out. I am not a #me too woman. I am a woman who is a professional who has taught for 25 years, continues to teach at the same location to fight for my dignity and truth. That has been successful. This person was hired and then fired due to a circumstance that behind the scenes of truth gave me some closure. He should never be around kids or women at any school. All I ask is that you consider the standards you place your brand on for marketing. I beg you to consider who you use in marketing. my students wear your best, show them the products stand for something more than a name.

Respectfully Submitted,

Shari Anton M.Ed.

lack of women's basketball shorts

I am writing a complaint because as a teen girl basketball player, I can hardly ever find women's basketball shorts in Nike stores or in places that sell Nike. I really love the youth basketball shorts, but soon enough, I won't fit in those sizes as I continue my basketball career. I was starting a new basketball season and in need of new basketball shorts so I went to the Houston Nike outlet. I asked a worker if they had any basketball shorts in women's sizes. She said "No, but we have these." She pointed to pairs of running shorts. I said thanks. I found a great pair of youth shorts but as I stated earlier, I won't fit in those forever as I'm growing. In conclusion, I would love it if you could expand your selection of basketball shorts for women. Thanks.
Sincerely, Maddie Frank

shoes

This pair of shoes (Nike Air) is less than a year old and still has lots of sole tread remaining...the issue is that the outside edge or the right shoe has developed a rip/or tear where the shoe needs to bend due to foot action...I would think this is a defect as I have owned other Nike products and this did not occur...I would suggest that you replace these or send some type of credit to rectify this situation. I am a shareholder (Anthony J Zierer) and hope you treat all customers the same.

Thanks,
Anthony J Zierer
1108 Colonel Anderson Pkwy
Louisville, KY [protected]
[protected]@gmail.com

rude store manager

I was at Fairview Mall this morning (Tuesday, December 17) with my adult English Speaking class. This cla...

Shipping

I placed an order back in february 2018. I never received the shoes but received the t shirt and was told I...

nike customer service

I was given false information from a Nike rep before placing an order. The information that the rep gave me...

customer service

I tried to order 3 items on line and applied a promotion code that was valid that day. i then decided I...

lebron 17

My 11- year -old son wore these shoes for 3 weeks and after sending them to Nike this the letter I received...

kd trey 5 vii size 11.5

My son went to practice today November 29th 2019 at his High School in El Paso Texas. While running drills he...

nike womens vapormax [protected]

I have worn Nike sneakers for approx 30 years now and after purchasing the women's pure platinum attic pink...

nike zoom all out

I have been a loyal customer for over 30 years and now married with 2 boys my Nike and or Jordan purchase...

this store’s manager and cashier they have a bad attitude and racial discrimination!

I am a pregnant woman, and today is my birthday, my nike app has a coupon code, so I want to buy shoe...

plus size women performance profit leggings

I wore these pants once and wash them once..the band on the back of the pant tore apart. I ordered these...

promotion of evil and blasphemous shoes!

Im sending a complaint for the wicked and blasphemous shoes that nike has recently promoted called the...

shoes

We have bought three pairs of Nike shoes for my son within this year and all of them have tears, nicks, and...