JC Penney Companyonline product delivery

T Nov 28, 2017

Ordered a pair of shoes on the 17th, I checked my order status on the 25th and it stated that, my order was delivered to a Post Office in Beaumont, by UPS. To the best of my knowledge, my understanding when I chose my delivery options was that it was to be delivered by UPS to my door & If noone is home that a tag would be left on my door to inform of said delivery attempt. I called customer service & they told me to call UPS & ask what Post Office my order was delivered to. I do not appreciate having to run or call all over the city looking for merchandise I have paid for. If this is how JcPenney conducts business I think I need to cancel my account.

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