Auchan Shoppers Reviews 2025

Latest Reviews and Complaints

Thu Hoa of Houston, US

Feb 28, 2024 10:23 am EST

Verified customer

Auchan Delivery

I ordered merchandise and chose the time to deliver it between 13:00H - 15:00H. I contacted customer service at 13:15H and she just advised the order was in the process of delivery. I asked what time I expected to receive my order. The customer refused to answer my question and asked me to contact the driver. Now it is 16:19H, I still have not received anything. I requested to cancel and refund my money back but customer service told me the order was processed and not cancel either refund. I am truly disappointed with the way Auchan provides its services and the way the customer service helps clients solve their problems.

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How responsive is Auchan's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Auchan’s rated by shoppers?

Auchan’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of shoppers are dissatisfied with purchases.

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Auchan reviews first appeared on Complaints Board on Feb 28, 2024. The latest review Delivery was posted on Feb 28, 2024. Auchan has an average consumer rating of 1 stars from 1 reviews. Auchan has resolved 0 complaints.

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+33 6 05 44 56 55

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+33 6 28 30 09 96

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Aug 14, 2025