Auchan’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of shoppers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Delivery
I ordered merchandise and chose the time to deliver it between 13:00H - 15:00H. I contacted customer service at 13:15H and she just advised the order was in the process of delivery. I asked what time I expected to receive my order. The customer refused to answer my question and asked me to contact the driver. Now it is 16:19H, I still have not received anything. I requested to cancel and refund my money back but customer service told me the order was processed and not cancel either refund. I am truly disappointed with the way Auchan provides its services and the way the customer service helps clients solve their problems.
Confidential Information Hidden: This section contains confidential information visible to verified Auchan representatives only. If you are affiliated with Auchan, please claim your business to access these details.
Is Auchan Legit?
Auchan earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Auchan's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Auchan.fr has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Auchan.fr has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Auchan and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Auchan. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
If you represent Auchan, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Auchan complaint handling
-
Auchan Contacts
-
Auchan phone numbers+33 6 05 44 56 55+33 6 05 44 56 55Click up if you have successfully reached Auchan by calling +33 6 05 44 56 55 phone number 1 1 users reported that they have successfully reached Auchan by calling +33 6 05 44 56 55 phone number Click down if you have unsuccessfully reached Auchan by calling +33 6 05 44 56 55 phone number 1 1 users reported that they have UNsuccessfully reached Auchan by calling +33 6 05 44 56 55 phone number+33 6 28 30 09 96+33 6 28 30 09 96Click up if you have successfully reached Auchan by calling +33 6 28 30 09 96 phone number 1 1 users reported that they have successfully reached Auchan by calling +33 6 28 30 09 96 phone number Click down if you have unsuccessfully reached Auchan by calling +33 6 28 30 09 96 phone number 1 1 users reported that they have UNsuccessfully reached Auchan by calling +33 6 28 30 09 96 phone number
-
Auchan social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!