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IHOP / foreign object in my spinach salad!

1 United States Review updated:

Last night my wife and I ate the Cypress Park, Los Angeles, CA IHOP. I was very disgusted to find a piece of dirty plastic in my spinach salad. The piece of plastic resembled that of a portion of a coffee pot handle. I voiced my concern to the server who then called the manager (who never came to the table).

At a minimum, I expected a sincere apology from the manager and not to be charged for the salad. I got neither.

The manager offered to give me a 20% discount on my total, but this would have amounted to only about half of the price of the salad. I objected to the offer and replied that my dining experience had been ruined and told the manager that I would pay full price and never eat there again. I had been a regular customer for the last eight years.

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Comments

  • Tc
      3rd of Jun, 2008
    0 Votes

    Springville, Utah IHOP is just a plain dirty mess. My family and I ate
    there during Memorial Day weekend. One in our party got very sick
    after eating. The best part was the hot dog that was passed off as
    being Summer Sausage. We complained to the waitress about it and she
    said there had been several complaints about it but she did not do anything. Do not go to the Springville, Utah IHOP it is a mess

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