IHOP — coupons in the local paper is a rip off!
In the beginning of Jan 7 I have found a bunch of coupons for IHOP restaurant “Buy One Breakfast get one free” in our local newspaper. On 1/13/07, my husband and I decided to go to IHOP for a breakfast since we had the coupons and it seemed like a good deal. It is clearly stated in the coupon, to show it before ordering, and we did it. In response server said that we have to show it at the end when we pay. After having a breakfast my husband went to pay a bill to the cashier, and was rudely suggested to come back to the table and pay to the server. We asked server to take our money and a coupon, 3 minutes later she came back saying that they do not accept those coupons. This IHOP and other once in our neighborhood are NOT participating restaurants.
How disappointing I was, why would you even considering printing the coupons in a local newspaper, and then do that to people. Why if you have such unpleasant customer service people working there, who cannot even smile and say simple Good Morning, just to print a list of those participating restaurants, right there in newspaper, so we will not go and embarrass ourselves and bother your managers with explanations. At least we could had started our morning differently. Now we have to always find a list of participating restaurants before we go.