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TGI Friday's Customer Service

111 Reviews

TGI Friday's Inc.

1114 Woodruff Rd
South Carolina
United States - 29607

Customer Support Phone Numbers


TGI Friday's Complaints & Reviews

TGI Friday's / lack of managerial skills/poor service

NaeNay on Oct 29, 2018

Myself along with my family decided to dine at#2568 southaven, ms on 10/28/18.. The overall visit was displeasing! We thought we were getting deals by doing the 2 for 20 promotion. Not at all what we anticipated! When I received my ticket it was totaled 85.00 so i'm trying to figure out...

TGI Friday's / restaurant was disgusting

MLiandoli on Oct 7, 2018

I visited your TGI Friday's location at 604 5th Avenue in NYC on October 2. I wasn't greeted until almost 15 minutes later and there were only 3 other tables with customers. Inexcusable. After finally being seated by I think kitchen help, we waited another 15-18 minutes for a waitress to...

TGI Friday's / customer service/food

destiny97 on Sep 28, 2018

This is the 5th time I have tried to go to friday's and still wasn't satisfied. First off the customer service was poor then I get to my table order my food ask for a well done steak they brought it out and it was still all pink so I returned that also the shrimp weren't well done either...

TGI Friday's / slow ride service

Mia Hunter on Sep 27, 2018

I visited the TGI FRIDAYS in Sterling Heights, MI on 9/25. We sat in the bar area. The mgr took our drink orders and drinks came out fairly quickly. It took the server over 20 minutes to come take a order/refill our drinks although it was only 3 other ppl in that area. Once orders were...

TGI Friday's / service

Wawrzy56 on Sep 21, 2018

I searched on google for TGI Fridays, the first one I found at 14150 E Alameda Pkwy, Aurora, CO 80012 said it was open until 1am, so I drive there, which took 15 min and I get there at 1145 pm. Upon arrival, the bartender says the kitchen was closed at 1130 pm and they were just serving...

TGI Friday's / hamburguesa

Dlenamorado on Sep 9, 2018

Este día visitamos tgi frdays de Rockville, tuvimos una muy mala atención de parte del personal del bar, llegamos y esperamos por más de 10min y nadie se acercó a preguntar si deseábamos el menú o algo hasta que llamamos a una de ellas quien de mala manera nos dio el menú. Jamás dijo ...

TGI Friday's / customer service plus order

destiny97 on Sep 7, 2018

I am reaching out because I made a online order on august 28th, 2018 at about 11:40 waited outside the restaurant until about 12:15 which was when they said my food would be ready got a phone call saying my order wasn't able to be fulfilled because i some work getting done in the kitchen...

TGI Friday's / my experience at tgif

Charlie Anderson5 on Aug 30, 2018

I came in with my fiance and daughter and saw that on the window it said 2 for 20. Came in no menu was given to me on the promotion so I asked for one of those menus. It took the waiter way too long to return with menus. Finally once she arrived I asked about two items on the menu which...

TGI Friday's / waiter

Girlsout on Aug 11, 2018

Waiter did not ensure we were satisfied. never refilled our drinks ;patrons that came long after us were served there food be fore we even had out salads the salad lettuce was a weird cut. When the entrees were bought out they mixed two of them up so we had to trade our salmon at the table...

TGI Fridays / customer service

beantownz _finest124 on Aug 10, 2018

I don't know what happened tonight. I usually have a pretty good experience at this location.The wait time, food & customer service has always been great. We were out celebrating my daughter's 13th birthday with a group of her friends and after a movie, she chose to have her birthday...

TGI Friday's / internet page and store

Jesse Gamez on Aug 10, 2018

Placed an order on the internet and orders 2 drinks to go. Was informed the drinks can't be taking to go. I was charged and was not refunded. Because it was an online order the store had nothing to do with it and management at Friday store #2753 could not refund me. He referred me to...

TGI Friday's / poor customer service experience

LT Bailey on Aug 6, 2018

Out of all of the 15 years of my family going to this particular location. This is by far the worst experience we ever had. Our waitress was new and seemed very friendly. We ordered an appetizer of different wings. Came out undercooked. So we had to wait a little bit longer for a reorder...

TGI Fridays / birthday celebrations

Elizabeth castillo on Aug 1, 2018

I was at Friday's today to celebrate my 9 year old son birthday, and I asked the waitress if they could sing for my son since today is his Birthday. She said can no longer sing but they can provide an ice cream which we agreed to. So she brings the ice cream and everything was okay until...

TGI Friday's / food

Shane Snell on Jul 13, 2018

I went in to the Sterling heights location on Tuesday while visiting in Michigan, the service was very poor staff was unpleasant food had been sent back 3 times still no resolution ask to speak to a manager was told went home for the day after spending almost $100 in food and drinks for my...

TGI Friday's / service

Kiracheatham on Jul 13, 2018

Me and my children went to the TGI Fridays located at Westfield mall in Joliet there was only about five tables of people in the entire restaurant but we waited 20 minutes to be seated after we were seated the waitress kept walking by and telling us she would be with us soon after another...

TGI Friday's / restaurant

Mike Turrise on Jul 8, 2018

Restaurant was disgusting staff was rude food didn't come. I got there at 7:45pm Sunday night at the TGI Friday's in Tinley Park 191st and Harlem on Sunday July 8th .. when I walked the young didn't set me and my girlfriend where we wanted to sit.. The restaurant was very hot inside...

TGI Friday's / horrible customer experience at the bar

Francesca Nichole on Jul 3, 2018

By far the worst experience I have had at a restaurant/bar, Fridays on 86th and Keystone. The bartenders are all equally uninterested in the quality of sevice had by patrons. There is NO engagement, one gentleman with a beard spends more time on his cell phone than checking back with...

TGI Friday's / food/waiter

Mercedes Streets on Jul 2, 2018

So for starters when I get to TGI Fridays the waiter takes a while to take our order so while he is rushin he gives me a pen and a piece of paper and told me to write down what I want An he can just put the order in when he comes back, that was strike one. On top of that the food was not...

TGI Friday's / service

Clarissa B on Jun 30, 2018

While at the Friday's located on Reisterstown rd, I experience service that was HORRENDOUS. The food was not as advertised and there were Kraft singles on top of my Sizzling chicken and cheese. The manager of this establishment, in an attempt to rectify the situation, only made matter...

TGI Friday's / privacy of data

Smita Dey on Jun 27, 2018

I went to TGIF Banjara Hills, Hyderabad, India on 25-06-2018. To avail an offer I had given my number to a waiter named Vinay so he could check the validity of my coupon code. Later that night, I get a text from an unknown person who mentions he saw me at TGIF. The only sensible way I can...