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HSBC Credit Card / fraud settlement and asking for money, no answer since three months

1 India Review updated:
Contact information:

I am attaching the total convertation of mails.Inshort HSBC bank created the wrong settlement and there executives are aksing for money to waiver unnecessary amount .I have made so many complaints and mails to HSBC.Now there executives are not picking up the phone.
They are also not providing me NOC even i have cleared my total outstatning amout not even a single waiver from there side.

Myno is [protected].

Please do the needful or guide me through the process.It this right to make legal acton and where do i need to complaim to resolve.

Gy
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Comments

  • Sr
      19th of Jun, 2008
    0 Votes

    i don't have any credit card from hsbc bank, but for the last few months im getting credit card bills. I tried to inform them, but they are not exactly taking my request. Please help me, i am very much disturbed.

  • Ta
      10th of Jul, 2008
    0 Votes

    Here is the story. I made purchase (total of $339.95). The merchant (ECONO-CAR) used my credit card information to create another transaction (total of $900) and mimicked my signature on the sales slip. When I opened a dispute, They provided these fake slips to HSBC Credit Card Services dispute department. HSBC never asked for any documents of mine to prove my claims and re-posted the amount to my account. I called HSBC for over 10 times, and speak with several supervisors, managers regarding this problem. Although I told them them the second sales slip is created by them (with fake signatures etc.), they kept telling me that it is my responsibility to take the sales slip. They don't even contact to the merchant regarding this issue. They are being an accessory to a fraud. Please think twice about having a HSBC credit card.

  • Vs
      8th of Apr, 2009
    0 Votes

    I had visited HSBC bank at Somajiguda, Hyderabad to enquire about my outstanding and ways of closing my Credit card account. I was asked to go to second floor and meet Mr.Robert. This person took some time to come and meet me. When he started discussing, he was very rude in his language and his statements were very irritating. If this is the state of affairs of a foreign bank one can imagine of an Indian bank. I am contemplating to approach Banking Ombudsman. V.S.Siva Kumar sivakumar1461@yahoo.com

  • 1m
      7th of Jul, 2010
    0 Votes

    Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

    I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with the CEO Mr Stuart Davis.

    So if you would like to contact me and send me your phone number I will call you personally.

    Kind regards
    Michael

    Mobile: 0044 7834763544
    E-mail: ckmdm@aol.com

  • Ch
      20th of Apr, 2011
    0 Votes

    I am getting harassment calls from some HSBC employees belonging to Credit card department saying that I hold the credit card 4384-XXXX-XXXX-7096 and I have to refund the amount of 1, 58, 000Rs. Infact they visited my home and also harassed my friend. This Card does not belongs to me. We approached the consumer care and found of no use.

  • Bi
      30th of Jul, 2012
    0 Votes

    BEWARE !! PLEASE DO NOT PROVIDE YOUR DETAILS TO THIS GUY, who has commented above

    Michael
    Mobile: 0044 7834763544
    E-mail: ckmdm@aol.com

    He is a fraud and commits identity thefts. If you have sent him any details immediately take precautionary measures because he might have already committed fraud in your name

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