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State Bank of India [SBI] Customer Service Phone, Email, Contacts

State Bank of India [SBI]
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2.4 538 Complaints
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State Bank of India [SBI] Complaints 538

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7:19 am EDT
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State Bank of India [SBI] Credit cards

I took sbi cards 2 years before and missed payment last month. On september 12th 2023, gundas came to my house and abused me infront of my wife. My mother is running a stationary shop nearby my house. gundas told that if payment is not done within night, she will not be allowed to run her shop. Then they went directly to her shop and threated her. SBI Credit card was only in my name and my mother not even knew about it neither has she signed any papers to sbi. On 13th september 2023, threatening calls came to my mothers mobile number from [protected] and [protected]. My mother , out of fear immedietely paid the money without informing me from her pocket. I am planning to complain at local police and also move to the court for the abuse done by outsourced sbi cards gundas at my home. Apart from this , how can i get justice? Most important thing which depressed me is they threatened my mother going to her shop while she was no where involved in this.

Desired outcome: PERHAPS SBI SENIOR OFFICIALS MIGHT LOOK INTO THE CASE AND MAKE SURE THAT ANOTHER PERSON IN MY THRISSUR AREA OF KERALA DOESNOT GET AFFECTED BY THESE THIRD RATE GUNDAS.

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State Bank of India [SBI] 2 months since account opened, atm cards not issued & internet banking not setup

SBI - NRI account setup while at Bangalore, Basavanagudi branch on June 22, 2022.

Branch Address : No 54, 2, Police Station Rd, Basavanagudi, Bengaluru, Karnataka 560004, India

Branch Code: 03357

NRI Manager: Praveen Kumar

Achievements:

--------------------

o Transferred nominal Amount to both NRE & NRO accounts successfully within few days.

o Received Check Books for both NRE, NRO account to my Bangalore local Address in about a week

Issues

---------

1) ATM Cards not yet received

2) Internet Banking not yet setup

3) More than 10 Complaint Tickets created through USA SBI Support number [protected]. They simply close the Complaint Tickets stating problem resolved.

4) SBI - Basavanagudi, Bengaluru branch main number nor the phone number provided by the NRI Account professional do not answer Phone.

5) No response to any Emails sent to " sbi.[protected]@sbi.co.in " or other multiple NRI service / support related emails.

NRI account service manager was initially helpful in setting up accounts and also tried to help with INB ( Internet Banking) setup. But, lately do not respond to any Phone Calls / Whatsapp messages.

Desired outcome: Will be nice to communicate with a person at SBI by Email or Phone who can work towards resolving my problems.

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Update by RY. Houston USA
Aug 19, 2022 8:01 am EDT

Aug 18, 2022 - Filed Complaint

Aug 19, 2022 - SMS Message indicating ATM Card issued on my NRO Account

Please Issue ATM Card on my NRE Account ending with xxxxxxx7110 also.

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11:30 pm EDT
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State Bank of India [SBI] Corruption at SBI Bank and not releasing funds for widow after husband's passing

My father passed away due to COVID in Sep 2020 and since then SBI bank in Meerut, Shastri Nagar Branch in India and the bank manager has blocked a FD of approx. Rs. 8 lack (800 thousand Indian Rupees) from being processed and deprived my widow mother (and a senior citizen) from accessing the funds. Earlier, he wanted me, and my sister to personally come and sign the documents (we both live in USA) even though we were stuck due to COVID travels. My sister, and I have since then being patient have signed the documents physically when we traveled to India in Meerut.

The bank manager has still blocked the FD funds from being released, and he had demanded investments made in the account to SBI bank (to gain higher portfolio for him), has asked a security deposit of equivalent amount 9 lack rupees (which one of our family friends completed) and now he is asking another 9 lakh rupees deposited in the security account before he will release the funds (and he has been doing this from last 1.5 years). He had once commented to my mother that "hey you are pretty old, why don't you just donate this money to the bank".

As you can see any of this is unacceptable and outrageous at any level. The funds rightly belong to my mother after my dad's passing, and she has been deprived of access. I was not expecting corruption of this level at a financial institution.

Can you please help? I personally have decided not to tolerate injustice and corruption and fight against it. I will appreciate if you can kindly help and ensure action is taken and funds are released for my mother who is waiting for it from Sep 2020. I have reached out to the nodal office already with no response.

If I am not heard, and my mother is not helped I will take my story to social media, reach out at the highest possible levels and ensure all possible actions are taken. As you seem highly educated and accomplished, I truly hope you will be able to understand and support. I have reached out to Nodal office and leaders at SBI bank and have not received a response yet.

Desired outcome: Please release funds/ FD to my mother that belongs to her and she is a senior citizen and take action appropriate for the bank manager in the Meerut branch Shastri Nagar

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Is State Bank of India [SBI] Legit?

State Bank of India [SBI] earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds State Bank of India [SBI] to be a trustworthy company. Although there's a 36% resolution rate for customer complaints, which deserves attention, State Bank of India [SBI] is known for their high standards and safety. If you're thinking about dealing with State Bank of India [SBI], it's wise to check how they handle complaints.

We found clear and detailed contact information for State Bank of India [SBI]. The company provides a physical address, 9 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

State Bank of India [SBI] has claimed the domain name for sbi.co.in for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Sbi.co.in has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up State Bank of India [SBI] and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with State Bank of India [SBI]'s service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 36% of 0 complaints were resolved.
  • State Bank of India [SBI] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • State Bank of India [SBI] appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
  • We conducted a search on social media and found several negative reviews related to State Bank of India [SBI]. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:00 am EDT
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State Bank of India [SBI] YONO IMPS transaction - Rs.1,00,000/- amount got debited but not credited to beneficiary

Respected Sir,

Account Holder: Jeevitha G

Account Number: [protected]

Bank Name: SBI, Karumandapam Branch, Trichy

On 22nd March 2022, I transferred Rs.1,00,000/- from my account [protected] to my husband's canara bank account [protected] ) through YONO SBI Mobile App from my mobile via IMPS. Amount got debited from my account but not credited to my husband's account . Please refund my amount as soon as possible as we are badly in need of money.

I have attached the transaction history for your reference.

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State Bank of India [SBI] Complaint

Worst, cheating, lying, greedy, fake, fraud, disgusting and shameless State Bank of India.

When I am not your customer and never ever will be, then why are your foolish people sometimes sending unwanted messages on my number. Many a time it is told to remove my number from your database permanently and instantly, but still your foolish people don’t listen at all.

Twice or thrice I called your arrogant, stubborn, disgusting and shameless customer care and twice emailed [protected]@sbi and customer care but without helping they are MISGUIDING to go to the nearest SBI branch where I hold my account. But sorry to say firstly I am not having any account in the SBI and secondly why should I go to your nearest SBI branch to remove my number. I don't have that free time to go to your SBI branch. You better remove my number instantly and permanently from your database immediately and no more messages on my number in the future.

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State Bank of India [SBI] NRI banking services

I am an NRI customer of SBI for more than 10 years and have close to 10 crores in deposits. This is the worst bank in terms of customer service because:

1. They miscalculated interest on my deposits. Did not even inform us. When we visited our branch in Pune a good lady (junior) reminded her manager about it in front of us. That is how we came to know. It took them almost one year to correct it and credit the amount to our NRE account!

2. I request for a wire transfer from my NRE account to my Hong Kong savings bank account at a different bank 10 days ago. This was done online and still not completed. I chase the manager everyday via whatsapp.

3. I tried to raise a complaint online but can you imagine even their complaint webpage does not open! misearble.

4. I complained to their nodal officer and I don't know if anything has been done.

Hopefully someone in SBI realizes this and improves the service. Atleast provide a relationship manager for people who deposit crores of rupees.

Desired outcome: Successful wire transfer

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State Bank of India [SBI] Wrong entries in 26 as statement by sbi branch leading to withholding if it refund of rs.30,000 and unable to file it return

I am a handicapped Sr. Citizen lady and have a joint account along with my husband Suresh Chandra Sharma. His pension account No. is [protected] in SBI, Rail Bhawan, New Delhi Branch. My name is Smt. Mithlesh Sharma and am only a joint holder in this Account. For the last two financial years i.e. 2019-20 and 2020-21 my husband's pension is being shown against my PAN No. ACAPS9791C while his PAN No. is ABJPS9930K. Thus 26 AS Statements for two financial years have become wrong. Consequently, IT Department has withheld my refund of Rs.30, 000 for the financial year 2019-20 and for this year I am unable to file my IT return.
Complaints were made to SBI, Rail Bhawan, New Delhi. But no result have come out and wrong entries continue to appear as it is. I request you that action may please be taken to delete these entries so that Income Tax Department may release my IT Refund and I may file my IT return for the Assessment Year 2021-22

Desired outcome: Entries in 26 AS Statements for the financial year 2019-20 and 2020-21 may please be got deleted

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7:22 am EDT

State Bank of India [SBI] Online Banking

I stopped getting my OTP all of a sudden. It has been 8 days since I complained to Bank Manger, Customer Care and whomeever I can reach in SBI. No luck. Nobody responds. I

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State Bank of India [SBI] SBI credit card person misbehaviour with customer

Respected Sir,
Good Afternoon. I have had a Credit Card in your esteemed Branch for since 2 Years and more over the last six months. I am unable to pay the amounts due to my Mother in Death Bed by way of bedridden as well as my elder Brother sudden accident on Feb 20, 2021. Due to these problems I am unable to pay the credit card payment promptly. I requested the credit card team also by way of e. mail. Today Morning one of the Person Mr. Subba Rao make a Phone call barring Phone Number +[protected] using abused words to me like cheater of SBI, [censored] of Mother, etc, I am unable to say the words. He is making a call to my landline number. He told me that I am a Manager of Credit Card Division, Autonagar Branch, Vijayawada. Immediately I asked Subba Rao which Branch Sir you are working either SME Branch or Phase 3 Branch. He told me that Abused word. I am sitting in the Autonagar branch Only. He is making a call from
+[protected]
+[protected]
+919176036211
+919962580163
+919962578331
+[protected]
+[protected].
By saying the names, Murali, Ganesh, Kumar, Pratap Rao, etc.
by return call to the above number no one can lift the call. I am requesting the Credit card people till give the time for 30-06-2021. Before that time we will clear the entire dues with interest. They say ok and again after 5 minutes again phones will start with different numbers.
Sir I am not a defaulter of any bank till today and I am not taking any loan also any bank till today. Due to this type of persons behaviour bank reputation also will lose in future. So we request you please kindly take action against Subba Rao. Otherwise I can approach the RBI Ombudsman against your authority ir.
I am extremely sorry for saying this. Due to his Behaviour of Mr. Subba Rao.
I have huge respect for SBI Sir.

Awaiting a Positive Response from your end without any Prejudice,

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9:55 am EDT

State Bank of India [SBI] Education loan subsidy not received

I Sonu Mahto s/o Shri Ram Pukar Mahto have taken education loan from State bank of india, Industrial area karnal(Pincode-132001), Haryana in August 2014 with Loan account number-34077184510. I am eligible for 100 percent education loan interest subsidy. From the period for financial year 2014 to 2020 I have been charged with interest of Rs. 187769 but amount of subsidy received for this period is only Rs. 21525. I request you to please look into this matter and kindly claim my entire subsidy

Desired outcome: 100% credit of subsidy to my account for which I’m eligible

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9:29 am EST

State Bank of India [SBI] Unauthorised ATM withdrawal

Hello sir my name is SHIV OM and my a/c no. [protected]. Two unauthorised withdrawl on 20.11.2020 at the time 9:44 which is not done by me. And amount is 10000 and 2000. Please help me in this matter

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State Bank of India [SBI] lod document for my home loan-32898230955

Hi Sir,

Due to unreasonal services of SBI, I lost my credit score, although I am paying my EMI's on time. I rasied this concern to the Branch and higher authorties in 2019 but nothing happened. Therefore I decided to move out my loan from SBI to some other bank. For that I applied FC and LOD documents over the email in Oct 2019 but until I only received FC and still waiting for LOD. Kindly help me in procuring LOD document. Here is my loan Account details:
Bank - Pune Pashan Branch
Mail ID - Sbi.13547@sbi.co.in
Loan a/c - 32898230955

Thanks Much, Anurag
Mob - [protected]

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8:50 am EDT
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State Bank of India [SBI] Customer care using abusive language

Customer care of sbi abusing from contact no. [protected] they are not providing any resolution from last 6months on credit card. And now one of person completely abusing on phone call.
Kindly take an strict action against them, otherwise we will move to police station for this kind of misbehaving with customers.
They are calling continuously 4-5 times in a day.

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10:05 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
State Bank of India [SBI] has left an official reply on this complaint.

State Bank of India [SBI] Credit card

Having SBI credit card no [protected] for last 12 years and in Corona times June 2020 my card got blocked and faced issue for 1 month no resolution thereafter I requested for discontinuance of my credit cared after paying all pending money on 14 July 2020

I request for card closure. Card was not closed from 14 of July because of server down.

After that SBI agents mince words and call me again to not to close card and so that renewal few could be billed again.

when I requested again to discontinue card, I received call to not to do so and reduce to a lower annul fee and that too after paying renewal fee first and not reverse it until I pay.

They stretched it till recently and put a proratacost for annual renewal charges and non paying penalties

Currently I have a outstanding of Rs 2000 + instead of having around Rs 1000credit balance if card would have been closed on 14 July 2020

I request you to look in this matter and SBI Credit card agents should stop teasing me for paying money.

It goes without saying that they can treat a Visa signature member like this, SBI Credit card india team would be dealing with many cardholders to fetch money by delaying their card closure request giving "Server is Down" Excuse. They did not closed my card with effect from 14 July 2020 from the request and did it in September 2020.

Regards
Lokesh Saraswat
[protected]
362, Sector 11, Hiran Magri Udaipur
[protected]@gmail.com

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3:58 am EDT

State Bank of India [SBI] Purchased auction vehicle in 2018

Hello sir I am an auction purchaser who has participated in 4 wheeler auction on 24-10-2018 and was a successful bidder and a letter was issued to me and latter said they will send the owner transfership documents, upon continues follow up till date I have not recieved the documets and still the vehicle is on the old owners name and when I call the concernd people they simply hand up the phone without proper answer, I request you to please do the needful in this case below are the details
SBI vs Gaddam Maheswar reddy
Vehicle Number: TS07FY5652
Aucton date: 24-10-2018
Auction Officer: T. Srinivas Chary ([protected])
Auction by: RACPC (LB Nagar), Mansoorabad Village, Saroornagar Mandal, HYD-500068.
The third party name is : SM Associates hyd,
Mr. Vishwanath reddy ([protected])
purchaser name: B. YADAV RAO S/o B. Vittal Rao

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State Bank of India [SBI] Short payment of maturity value of sbi life policy by rs.42,000

I had submitted all the documents for the realization value of My Policy No. [protected] to Agent but the agent submitted the documents to SBI Life office and theyr delayed the realisation as Agent did not bothered for whether SBI Life has made the payment or not, After more than one week SBI Life told agent that latest photo of the Insured person is required. So there was loss of Rs.42, 000 to me. But SBI Life did not want to listen or give copy of first set of documents received when, why they did not informed the agent as they wanted to protect wrong doing of their careless staffs. I have asked for the evidences and wanted the intervention of Independent auditor as there is total anarchy prevailing in company, They are not giving me short payment of Rs.42, 000 along with interest for more than six months

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12:59 am EDT

State Bank of India [SBI] Transaction failure amount deducted

payment date on 18 march 2020.
Amount - 10760
Complaint number - [protected]
Unsolved since 60 days
Kindly help. Mode of payment is debit card.payment was unsuccessful but amount was deducted and not refunded yet. Online complaint is taking more than the expected time i.e 45 days but it's been 60 days since I filed the complaint . please look into the case.

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4:07 am EDT

State Bank of India [SBI] Service

Sir,
I want to inform you about the service provided by the staff is unfair. They have gave the authority to the sbi gaurd to lock the main gate and use abuse word to the customer who comes for their work.
Please take the essential action towards this.

Y

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State Bank of India [SBI] I'm complain about SBI atm my amount deducted but not receive

Sir mene 20march 2020 ko sbi ke atm se 10000 RS nikale tha pr last moment pr light chali Janese atm off ho gaya RS katne ka msg agaya or RS bhi deduct ho Gaye pr cash receive nhi hua mene online complaint bhi ki thi jiska ticket no ha [protected] seven working days me solve krna tha pr one month ho gaya atm jd EFNJ030082006 hai txn4339
Plzzzz solve my problem urgent

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I submit a BOB cheque no.561566 Rs 35000 on 3 rd Feb for my SB a/c [protected] at SBI branch treasury building Tonk. I received two masseses about deduction of cheque return charge on 4 th Feb & 6 th Feb. 2020 . I submit the cheque once . the first objection is image not clear for which account holder is not responsible. I met bank officers for retutn...

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Overview of State Bank of India [SBI] complaint handling

State Bank of India [SBI] reviews first appeared on Complaints Board on Sep 1, 2006. The latest review Credit cards was posted on Sep 21, 2023. The latest complaint Credit card was resolved on Sep 18, 2020. State Bank of India [SBI] has an average consumer rating of 2 stars from 538 reviews. State Bank of India [SBI] has resolved 194 complaints.
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  1. State Bank of India [SBI] Contacts

  2. State Bank of India [SBI] phone numbers
    1800 110 009
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    10%
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    100%
    Confidence score
    SBI Cards New Delhi Office
    More phone numbers
  3. State Bank of India [SBI] emails
  4. State Bank of India [SBI] address
    State Bank Bhavan, 16th Floor, Madam Cama Road, Mumbai, 400021, India
  5. State Bank of India [SBI] social media
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    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
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