Home Depot / credit card - citi retail services

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I experienced an issue with my Home Depot Credit Card which is serviced thru CITI Retail Services.

My complaint was forwarded to the Executive Response Unit within the Cardholder Services Division of Citi. A representative from that department named Elizabeth, out of the Gray, Tennessee call center of Citi, contacted me.

After a brief conversation, she became argumentative with me concerning certain issues that I addressed. The conversation ended with still no resolution and still yet, her being argumentative in regards to my complaint.

I would suggest and like to inform consumers that anyone that has a Home Depot account serviced by CITI is in a dead end streak with an attempt to get an issue resolved or addressed.

Nov 28, 2017

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