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HDFC Titanium Credit Card / regarding conversion of the swipped amount into easy emi's

1 India Review updated:

To,
The manager,
Hdfc bank,

Dear sir,

I am abhijit satish shetye and I have been allotted a hdfc bank titanium international master card.

In addition on getting the card I have also been allotted a credit limit of rs. 50, 000.

I have swiped my card for a purchase of an electonic goods.

When I had received the card, it has clearly been mentioned on the pamphlet to which the card is attached that easy emi's are available on purchase of any electronic goods. At the same time after swiping my card I spontaneously got a verification call from the customer care to cross check if I myself have swiped the card, at the same time also I have told that I need to get it converted to easy emi.
At that time I got a feed back that the transaction gets booked in 24 hrs and so you need to call after 24 hrs and your amount will be converted to easy emi. But then I come to know that the easy emi scheme is not available on my card but still we will get back to you.
Since then I am calling up the customer care for the easy emi scheme but I haven't got any revert on the easy emi facility on my swiped amount.

Kindly request you to please convert my amount as it will be impossible for me to pay the entire amount in a single shot.

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Comments

  • Bh
      26th of Jul, 2010
    0 Votes

    Even i have faced the same problem.

  • Ve
      11th of Aug, 2011
    0 Votes

    I have card using 8 month, But don't have pin no.

  • As
      10th of Oct, 2011
    0 Votes

    Sorry, I have using around four years and purchased 17 items with easy EMI. You have to call customer care specifically and get the facility. The customer care always calling you because of verification.

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