SUBMIT A COMPLAINT

HDFCrude & impolite behavior at the hdfc help desk

1
Z Review updated:

I am fade up of your services. Day by day they are getting worst. Everyday new problems are occuring. My a/c is salary a/c where in I can keep zero balnace while I am getting the messages that your a/c balance is low it should be minimum 5000. My salary is regularly credited my a/c, then why I am receiving such messages? For this information I called on customer care number, the customer care executives do not give proper infomation always they say we dont have thisinfo or they say we will call you later for this info but I never receive any call from them. When I said I will complain about all this they guys proudly say that, my name is this you can complain. Such rude behaviour will not be taken by us. We are not getting proper information plus the customer care executive are so rude and we dont feel like calling there. If am I not get proper information of my a/c and net banking service status, I will close my a/c and will post my all the complains in news papers.in my company there are around 40-50 a/c in hdfc but due to your poor services we are planning to change our bank.

Kindly see to it as soo as possible.

  • Updated by Siddiqui Abusalem · Nov 06, 2019

    Hamare account se 607.70 kyu debit kiya gaya is karan aap btao jaldi se aur mere account me credit karo jaldi se

  • Updated by Sandeep Goswami · Nov 28, 2019

    जिस गाडी को हयने तय किया था उस गाडी डीलर ने फोटो नहीं दी बैकं और हमे गुमराह किया गया जिसमे और किसी गाडी फोटो करवा दी थी उस के अनुसार लोन हुआ लोन अप्लेकेशन नम्बर 96260259 हैं अब दूसरे डीलर के पास लोन करवाने भेजा है

  • Updated by HDDFqwe123 · Feb 25, 2020

    PayZapp is worst app and experience a bad service. While doing recharge, it displayed failed transaction then next day it shows that your transaction got successful.

Responses

  • Ma
    MANISH CHOUKSEY Aug 11, 2008

    NO CUAOTMER CARE SERVICE, WHEN ENTRING OUR QUIERES AND SUBMITTING IT'S ALWAYS SHOW ERROR IN SENDING.

    0 Votes
  • La
    LawrenceC Feb 14, 2010

    We are in India that w should not forget in the first place. There are lot of customer service office in our country but nobody has learn the art of customer service. We think that the American or the Britishers are the only customers. Who is responsible for this? If the companies are concern about their customers then they will certainly look into the matter. If the service center does not help then people in America or British can sue the company but here, yes we can sue them but the case will not be look into. That is the reason why we are taken for granted for every product that we purchase. I want to share with you all an incident that happened to me. I want to access my netbanking so I ordered for the password I got the courier at my office. Then I came to realize that I would need a Customer ID. My bad that I did not remember my customer ID so I was told that I will get to see the customer ID on the statement. I explained to them the matter in email crystal clear. Good that they email me the statement but the problem is that I cannot open the statement as it was asking for the customer ID as a password. Do you see? To see the customer ID that I have forgotten I need to enter the customer ID. Does this make sense?

    0 Votes
  • Aa
    Aahwini9694 Sep 29, 2019

    21 sept I have done the transition from SBI ATM but money not get to me but get diduction from account pls resolve this issue and reply soon so I can give you proper problem

    0 Votes
  • Ar
    Arvind Shinde Sep 29, 2019

    Hi,

    I withdraw amount 300 rs from kotak Mahindra bank at chinchwad station ATM but money don't come out .on dated 24.09.2029 at 07.10am. please deposite my money.

    ALERT:You've withdrawn Rs.300.00 via Debit Card xx2264 at Near Chinchwad Station on 2019-09-24:07:16:05.Not you?Call 18002586161.
    Thanks,
    Arvind

    0 Votes
  • Vi
    Vijayan Viji Nov 03, 2019

    July12th 2019 i have paid the settlement amount they said we will issue settlement NOC to you but so far i haven't received anything from bank.

    0 Votes
  • Di
    Dilshad Ansari Nov 07, 2019

    Your FI Akhilesh Singh From Hardoi not done satisfy to customers because he delayed the process.

    0 Votes
  • Om
    Om G Nov 10, 2019

    Dear Bank - I have been trying to update my profile on the account as I am not able to do that because of non updating my phone number. I have spoken to the branch representatives and surprisingly their attitude to help and resolve this issue is not sufficiently careful. They totally refused to update my phone number as not using my old number.

    0 Votes
  • Pr
    prasanth prem Nov 11, 2019

    Prasanth Prem
    Cochin
    Mob no 9895355100.

    I make the payment for credit card settlement on 16th October 2019. Till date I didn't receive the settlement letter. I follow up with HDFC staff several times. Nowadays there are not picking my call also.

    HDFC staff Mob -8921241761, 9176442043

    0 Votes
  • Ch
    chidi prakash Nov 11, 2019

    I have given my 5 family savings account to close after misbehave of hdfc bank staff asked me to go out of his branch. i have given on dated 25/10/2019 but till now they did not closed my savings account

    0 Votes
  • Md
    Md Farhan Nov 11, 2019

    HDFC team given consumer loan on my document without my presence. Now they are asking for money to me. They ruin my last 8months and they are not ready to provide me any support.

    I raised my concern to HDFC mail id but there is no positive rply, they always reply will update u in 2 days. But no call or mail...

    0 Votes
  • Si
    Siddiqui Abusalem Nov 12, 2019

    Hamare account se 607.70 debit ho gaya ha is ke karan mai complain kar rha hu aapke bank ko hamare account ka sudhar jald se jald karo

    0 Votes
  • Sa
    Sandeep Goswami Dec 04, 2019

    Car loan 96260259

    0 Votes
  • Sh
    Shivanand Patil Dec 14, 2019

    Hi Sir/Mam,
    Today morning (7/12/2019) I went to Atm to withdraw Amount of 9500Rs, when i enter details in atm(BANK- of Baroda) to draw amount but amount was not getting, but debited from my account.
    Please rectify issue soon.
    Regards
    Shivanand patil

    0 Votes
  • Pr
    Prem Kumar Jha Jan 23, 2020

    I Prem Kumar Jha applied for fastag on 26 Nov 19. However I couldn't got the same till date. At least 8 times I contacted customer care and same reply receive "one week me ho jaayega". Its really worst situation. Please do needful. Car no JH01DN1137. APPLICATION REF ATTACHED

    0 Votes
  • Ne
    Neeraj1988 Feb 01, 2020

    I was using a postpaid connect or which i have activated the Smartpay option however now i converted my number to prepaid but still every month i am getting mail for smartpay.

    Please deactivate this option for mobile bill payments as i am not paying any bill through Smartpay.

    Regards,
    Neeraj Dhiman
    9571005828

    0 Votes
  • Hd
    HDDFqwe123 Mar 03, 2020

    Bad experience by using PayZapp

    0 Votes

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