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MegaStar Financial Customer Service Phone, Email, Contacts

MegaStar Financial
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www.megastarfinancial.com

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MegaStar Financial Reviews 8

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MegaStar Financial I was real impressed with this company

I was real impressed with this company. The loan officer and his team was real professional and easy to work with. Highly recommend!

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MegaStar Financial This company is not good

This company is not good. I had to talk on the phone for a long time and they kept transferring me to different people. They messed up my payment and nobody could fix it. I talked to lots of people and they all said it would be fixed soon, but it wasn't. My payment went to the wrong place every time. The supervisors were mad that they had to help me and I regret doing business with this loan company.

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MegaStar Financial MegaStar Financial Corp

MegaStar Financial Corp. ain't good at all. Their reps are terrible and don't give you the right info. They ain't honest about giving back your escrow funds. I closed my loan in October and I'm still trying to get my $2,000.00 Escrow refund. They sent it to the wrong address with the wrong city and zip code, which wasn't even my place. When they got the check back in December, they didn't even call me. After a bunch of phone calls, I finally got a check. I deposited it, but then they stopped payment on it a few days later and took the money out of my account. The law says they gotta give you your escrow refund within 30 days, but they're saying I gotta wait another 30 days for a new check. And if I don't get it, they'll stop payment on that one too and it'll take another three to four weeks. It seems super shady to me.

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MegaStar Financial I got a mortgage with Megastar

I got a mortgage with Megastar. When I tried to pay, it bounced because the website used my old bank account by default (my bad, but the website is not user-friendly). I didn't get any email or notification on my dashboard that the payment bounced. When I checked my account, everything looked good and paid. There was no sign that something was wrong. I paid the next month's payment with no problem. Later, I saw that my credit score was affected because I missed a payment. It turned out that my payment bounced. I told Megastar, but they said they sent something in the mail. They don't send electronic notifications or put anything on the online portal, even if you signed up for them. This is not fair because everything looks fine when I log in. I got hurt because of this.

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MegaStar Financial I got a problem with MegaStar Financial Corp

I got a problem with MegaStar Financial Corp. They've been overcharging me $224.29 on my monthly mortgage payment for 8 months now. I sent them a letter and my property tax statement on 02-01-2022, asking for a corrected escrow account analysis, but they told me today that "the task was closed" and they won't do it. I had to tell them to "re-open the task" because I need the corrected analysis done, but now I have to wait again. I still have to overpay on my monthly mortgage payment, even though they already had all the documents they needed to do the corrected analysis. I don't recommend this mortgage company because of this. If they don't give me a corrected analysis and refund my overpayments soon, I'll file a complaint with the ComplaintsBoard.com to get my money back.

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MegaStar Financial Complaints 3

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MegaStar Financial I've been trying to get help from MegaStar Financial Corp

I've been trying to get help from MegaStar Financial Corp. with my loss mitigation application since last year. I sent them my application, but they keep asking for documents that I don't have, like business tax returns and profit and loss statements. I keep telling them that my business closed in 2018, which is why I'm having a hard time. This is the third time I've sent them my application because they keep closing it due to missing documents. My application isn't going anywhere because they keep asking for the same documents. I don't think they want to help me save my house at all. They're making the problem worse instead of helping me.

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MegaStar Financial I had a bad experience with MegaStar Financial Corp

I had a bad experience with MegaStar Financial Corp. They work with a PMI group that scammed me out of 3 months of PMI payments. I asked for $480 compensation in April by email, which is the only way to communicate with them. They said it would take 30 days to get a response, but by then, the next month's charge was already in process. It's a scam. I paid for the appraisal, but the customer service agent forgot to put it in the right place, and it took them 3 weeks to fix it. By then, another month's PMI payment was applied. The appraiser took a while to come out, and it was approved in July, but I was still charged in August for another mortgage insurance payment. If I emailed again, they said it would take another 30 days for a response, which conveniently made me have to make another mortgage payment. It's a scam. They need a phone option and to process things more quickly. I want $480 for the extra payments I made that I shouldn't have had to make.

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MegaStar Financial I had a problem with Megastar Financial Corp

I had a problem with Megastar Financial Corp. when I filed a claim for hail damage on my roof. They asked me to create a profile on insuranceclaimcheck.com and I did. I got an estimate from State Farm Insurance and submitted it along with other documents to the website. They accepted everything and I got $5,508.41 from State Farm. I submitted the check to Megastar Financial and they said they would release the funds in 5-10 business days. But they never did. I tried to contact them through the website and phone, but they kept redirecting me to different departments and telling me my claim required "special handling". I even reported them to the Attorney General of Colorado for insurance fraud. I still haven't received my money.

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Is MegaStar Financial Legit?

MegaStar Financial earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MegaStar Financial to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, MegaStar Financial is known for their high standards and safety. If you're thinking about dealing with MegaStar Financial, it's wise to check how they handle complaints.

We found clear and detailed contact information for MegaStar Financial. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

MegaStar Financial has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for megastarfinancial.com can be seen as a positive aspect for MegaStar Financial as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of MegaStar Financial's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Megastarfinancial.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Megastarfinancial.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The megastarfinancial.com may offer a niche product or service that is only of interest to a smaller audience.
  • MegaStar Financial protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About MegaStar Financial

Screenshot MegaStar Financial
MegaStar Financial is a reputable mortgage lender that has been providing top-notch mortgage services to clients for over 20 years. The company is headquartered in Denver, Colorado, and has branches in several other states across the United States. MegaStar Financial is committed to providing its clients with the best possible mortgage solutions that meet their unique needs and financial goals.

One of the things that set MegaStar Financial apart from other mortgage lenders is its team of highly experienced and knowledgeable mortgage professionals. The company's loan officers are experts in their field and have a deep understanding of the mortgage industry. They work closely with clients to understand their financial situation and help them find the best mortgage solution that fits their needs.

MegaStar Financial offers a wide range of mortgage products, including conventional loans, FHA loans, VA loans, USDA loans, jumbo loans, and more. The company's mortgage products are designed to meet the needs of different clients, whether they are first-time homebuyers, investors, or homeowners looking to refinance their existing mortgage.

The company's website, megastarfinancial.com, is user-friendly and provides clients with all the information they need to make informed decisions about their mortgage. Clients can easily apply for a mortgage online, track their application status, and communicate with their loan officer through the website.

MegaStar Financial is committed to providing its clients with excellent customer service. The company's loan officers are always available to answer clients' questions and provide them with the support they need throughout the mortgage process. The company also has a reputation for closing loans quickly and efficiently, which is a testament to its commitment to providing clients with the best possible mortgage experience.

In conclusion, MegaStar Financial is a reputable mortgage lender that offers a wide range of mortgage products and excellent customer service. The company's team of experienced mortgage professionals is dedicated to helping clients find the best mortgage solution that meets their unique needs and financial goals. If you are looking for a reliable mortgage lender, MegaStar Financial is definitely worth considering.

Overview of MegaStar Financial complaint handling

MegaStar Financial reviews first appeared on Complaints Board on Jun 14, 2023. The latest review I was real impressed with this company was posted on Jun 18, 2023. MegaStar Financial has an average consumer rating of 1 stars from 8 reviews. MegaStar Financial has resolved 0 complaints.
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  1. MegaStar Financial Contacts

  2. MegaStar Financial phone numbers
    +1 (303) 321-8800
    +1 (303) 321-8800
    Click up if you have successfully reached MegaStar Financial by calling +1 (303) 321-8800 phone number 0 0 users reported that they have successfully reached MegaStar Financial by calling +1 (303) 321-8800 phone number Click down if you have unsuccessfully reached MegaStar Financial by calling +1 (303) 321-8800 phone number 0 0 users reported that they have UNsuccessfully reached MegaStar Financial by calling +1 (303) 321-8800 phone number
    +1 (303) 246-5821
    +1 (303) 246-5821
    Click up if you have successfully reached MegaStar Financial by calling +1 (303) 246-5821 phone number 0 0 users reported that they have successfully reached MegaStar Financial by calling +1 (303) 246-5821 phone number Click down if you have unsuccessfully reached MegaStar Financial by calling +1 (303) 246-5821 phone number 0 0 users reported that they have UNsuccessfully reached MegaStar Financial by calling +1 (303) 246-5821 phone number
    Loan Officer
    +1 (720) 891-1267
    +1 (720) 891-1267
    Click up if you have successfully reached MegaStar Financial by calling +1 (720) 891-1267 phone number 0 0 users reported that they have successfully reached MegaStar Financial by calling +1 (720) 891-1267 phone number Click down if you have unsuccessfully reached MegaStar Financial by calling +1 (720) 891-1267 phone number 0 0 users reported that they have UNsuccessfully reached MegaStar Financial by calling +1 (720) 891-1267 phone number
    Mortgage Lender
    +1 (303) 725-8003
    +1 (303) 725-8003
    Click up if you have successfully reached MegaStar Financial by calling +1 (303) 725-8003 phone number 0 0 users reported that they have successfully reached MegaStar Financial by calling +1 (303) 725-8003 phone number Click down if you have unsuccessfully reached MegaStar Financial by calling +1 (303) 725-8003 phone number 0 0 users reported that they have UNsuccessfully reached MegaStar Financial by calling +1 (303) 725-8003 phone number
    Mortgage Loan Officer
    +1 (303) 793-1222
    +1 (303) 793-1222
    Click up if you have successfully reached MegaStar Financial by calling +1 (303) 793-1222 phone number 0 0 users reported that they have successfully reached MegaStar Financial by calling +1 (303) 793-1222 phone number Click down if you have unsuccessfully reached MegaStar Financial by calling +1 (303) 793-1222 phone number 0 0 users reported that they have UNsuccessfully reached MegaStar Financial by calling +1 (303) 793-1222 phone number
    Quality Control
    More phone numbers
  3. MegaStar Financial emails
  4. MegaStar Financial address
    1080 Cherokee St, Denver, Colorado, 80204-4039, United States
  5. MegaStar Financial social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
MegaStar Financial Category
MegaStar Financial is ranked 330 among 403 companies in the Banks category

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