net banking
Hi,
I am HDFC Bank savings account holder, currently I'm in USA. When I try to login to Netbanking, event hough I entered valid credentials, it says invalid login so I tried to reset IPIN by choosing "OTP sent to mobile and email". Now I could get the OTP sent to my phone but not on my email. Looks like the emails sent from this particular email id "alerts@hdfcbank.net" are not received. I could receive all other emails from HDFC on the same email id . Due to this I'm totally blocked from accessing my account and any means I try to contact HDFC are not helping. Please resolve this issue ASAP.
HBL-[protected] - complaint number for your reference.
Escalation number: HBL-[protected]
Credi card noc
I was using HDFC card account on 27 aug 2019still got a call from from executive regarding bal payments. I cleared my acc after discussion with executive she promised me that if i pay Rs 36733/- (Final payment) and NOC will be delivered with in 4 days, still not received.
my credit Card number:XXXXXXXXXXXX0422 Rag.mo [protected] Birth Date 11/04/1989 Rag Mail ID [protected]@gmail.com
Add:hdfc Life Satana naka Malegaon
bank wale bina btaye paise kaat lete h
dear sir
hdfc bank wale account se bina btaye paise kaat lete h, maine bank se parssonal loan liya h mere ek baar emi se kum paise reh gye account mai bank walo ne 1000 rup extra kaat liye jubki bank walo ne intimate bhi nhi kiya mujhe next month bank ne again1000 rup kaat liye care wale phon kaat dete h plz solution my problem grib aadmi kaise bhrega etni late fee.
Dear Customer,
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT04101900001 along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
personal loan, regarding providing fraudulent information and cheating of money by executives
My personal loan number [protected] While the agent Jack mobile number 98200093726 and iswar mobile no 9769971248 who the employee of hdfc proposed me for the loan, explained me about the pressing fee zero and the only stamp duty 500rs will be charged. By this assurance, In the agreement I signed for the loan also it mentioned the agreement fee zero, and at the time of disbursal call I had clearly explained that I don't want that loan with the huge processing fee and try to cancel the loan. But those people didn't hear my words and disbursal the amount with deduction of 6000 rs from my account. I have the photo copy of the loan agreement and call recording of all those and I will forward when you are in need for enquiry.
After the disbursal of the amount I called by mobile to these executives regarding this issue and they replied that they will return the 5500 rs amount to my account.
After that no response from these executives and their behavior is worst if called them.
I need my my 6000 rs back or cancel the loan.
Kindly go through this and return my 6000rs otherwise cancelled my loan and I will return the whichever credited in my account, I don't want to continue the relationship with cheating bank
Regards
Venkat
neft charges keep going, in spite of rbi instruction for free
HDFC Bank keep charging NEFT charges and they have charged for me in bulk in Sep, 19, inspite of RBI instruction for NEFT free transaction from 1st Jul 19. Even though in HDFC website, it is written, NEFT transaction are free still they keep charging in one form or other. HDFC started cheating customer and now action should be taken before they do big scam or cheat millions of people in the Country. They have charged for 5 transaction at a time, as I was thing it's free from 1st Jul, 19 after RBI instruction. Details are as below-
Name- Navdeep Singh
Bank - HDFC
Branch- Aliganj Lucknow
A/C- 50100283112916
Customer care executive (Ganesh, Abhishek) and bank manager (Adil mirja-7310035110) are behaving very rudely and they don't care at all of customer problems. Now, if I want to close account due to poor service, they are asking INR 500/- as it is with in a year. HDFC Bank now becoming lootera bank. I request appropriate action on HDFC bank and reverse all the NEFT charges, charged by them and close my account without any charges.
Dear Customer,
Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT29091900002 for us to promptly respond to you via e-mail.
-Anay
HDFC Bank Customer Assistance
credit card - signed card holder agreement, t&c and signed application form-requested - reg:-
Sir,
Hai! several times I requested via HDFC Bank customer care tool free no. but the bank not responsible for this (mentioned below) issues, So Please send me a copy of the' customer signed card holder agreement' t&c' and 'customer signed application' for the hdfc bank credit card no. [protected] (All fees and charges free card) as soon as possible urgently. I would also request you to please send me the split up details of total usage amount (Purchase amount) at the ending date of 09.07.2018 for the above mentioned credit card.
My details are mentioned below.
Name: jothikumar, tangedco ltd, o/o exe enginee, pudiyalur
Thudiyalur, coimbatore-641017 (As per hdfc bank records)
Credit card number: [protected] (All fees and charges free card)
Regards.
JOTHIKUMAR
Mobile no .[protected]
Dear Customer,
Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT28091900007 for us to promptly respond to you via e-mail.
-Anay
HDFC Bank Customer Assistance
about rude behaviour
Sir I'm chuni majumder customer of your bank in dharmanagar branch.I have an account over there.Sir it is so embrassing to give such complaints that your bank staffs behaviour was too rude with customers that it can't be intolerable.I'm bound to give such complaint.Because i think for such kind of behaviour of your staffs nobody will open account to your bank who visited dharmanagar branch and for this things you will not get profit in future for such behaviour of your staffs everybody will leave your bank.It was my mistake that i opened account to your bank.I mention name of one staff i. e. Polash and another lady who was just married.I hope you will look into it.I geneially request you to look into this matter
loss of cheque
Bring to your notice that we have submitted a cheque#[protected] amounting 108395/- on 30th july 2019 in sector 31 gurgaon branch. The cheque got bounced and it has to come to the branch or to the my registered office. But they fail to deliver we have asked multiple of times about the cheque they have not taken a single action about it. And now after 3 months they are saying that we have lost the cheque and its not traceable.
We have faced the same problem in past year also where they have lost our 4 cheques, who will be responsible for the loss of the cheque as the cheque validity has expired, this is not a small amount we have suffered alot form this kind of services. They have fined us the amount for the cheque which was bounced. Bank 's staff is so irresponsible and dis managed that they dint listen to our complaints.
I want a strict action against bank or I will go to the higher authorities for the loss I have suffered.
Videsh Chander
[protected]
[protected]@yahoo.co.in
HDFC bank SCO-2 sector 31
Dear Customer,
I request you to share your complete concern, account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID- TTU040919-03 in the subject line. Will assist you better.
-Anay
HDFC Bank Customer Assistance
Account reconvert into salary account
Dear sir,
My name is praveen Kumar Singh, my account no is No.[protected] in hdfc bank.
I had open salary account in your bank, but still now no transaction, and balance goes in negative balance of 2171.40.so please waived my balance and continue my account into salary.i tried to my branch manager but he refused me for doing.so please settle my balance for this I always thankful to you.
credit card
Hdfc is cheating on customers in the name of credit card. @hdfc #hdfc bank.
I have updated autopay in June 2019, but they keep charging me interest, late fee other fee and when I talk to customer care they don't resolve it. U have to pay is the customer care answer. They find excuses to not close my credit card. I'm pissed of, they are looting my hard earned money
RBI should ask for proper message system from banks before charging customers ( telecom company do message).
Everybody please check ur banks credit card charges also, jago grahak
Credit Card Smart Pay
I didn't Activated my credit card even though HDFC Bank paid RS.100/-per month to Vodafone prepaid from April'18 to July'18 through their Smart pay service. I don't understand how they paid as I Never activated Credit Card.Now HDFC Bank hold RS.3969/- from my Savings Account towards Credit Card bill.
Request you to look into matter and help to get hold amount in my Savings Account.
Regards
Ajit Kulkarni
MobNo.[protected]
home loan
It's a shame HDFC chose employees who don't know how to read NRI bank statements. They have n number of questions with every transaction on the statement. Even after Clarifying, they don't understand. Mind it, If the assessing officer is on leave, your application would be on hold until they return back to work. The most amazing thing about this team is, they don't compare apple to apple to determine the approval. Example: they took details of a joint existing loan and repayments of me and my partner to assess my application and eventually rejected. But they did not consider the income earned by both of us. They just calculated my income with a loan repayment that is being paid by both of us. This is common sense that they lack unfortunately. The most frustrating part is their attitude towards the clients seeking finance. as if they are doing a great favor to the borrowers. This team must have got on to this roles by recommendation or obligation, but they lack customer service skills unfortunately.
I got approval from ICICI in two weeks, but these buggers wasted a month's time to say that they can't approve the loan. Unfortunately the only reason I waited this long is to negotiate interest rate. Now after all this bad experience I would suggest everyone to go with other options than wasting time with HDFC Singapore.
credit card address to change
Registered Mail: ora.[protected]@gmail.com
Today I am regrating to have account with HDFC BANK. Your service is more than pathetic to any Government bank. I am sorry but I write what I felt. I am trying to change my credit card address from last more than month but no resolution is given by till now.
I have raised a request for my credit card address change in July First or Second week of July( I do not remember the exact date) which you can see in your system. I Changed my address in HDFC Net Banking. I have done this on request of your customer care executive as according to him if I am using HDFC Net banking and My credit is linked with bank then in that case if I update my address in that it will change for Credit card automatically. It's more than 15 working days but still it is showing me previous address only. Again called to support officer now They told me I need to send mail to credit card support team as well which I did but it's been more than 2 working days still did not got any reply.
Is this is your service and support. Please provide me solution else I will be force to change my Salary Account and Credit Card to other bank in future.
complaint about changing of contact number
Dear Concern,
I have an salary account in Entally Branch, Kolkata, i lived in Belghoria(Kolkata), now i want to change my mobile no, as i m not using my pervious no for long time.
For the same i submit a given form to HDFC Belghoria Branch, your staff told to me, " it will take almost, 10 to 12 days for changing the mobile no."
Now, 14 days has been passed still they not changed my contact no.
If normal thing take 14 days then what about other critical issue.?
"Dear Customer,
I request you to share your complete concern, account/customer Id and registered contact details to talktous@hdfcbank.com with ref ID- TTU080819-03 in the subject line. Will assist you better.
-Anay
HDFC Bank Customer Assistance"
How many times I will send mail to you guys. Sorry but I am not able to send mail further. I will go to consumer forum and put case against you. You are just testing customer patience.
transaction / fund transfer with imps
Hello Support,
My Account Details:
Name: Bapatla Harish
Cust ID: [protected]
A/c Number: [protected]
Contact Number: [protected]
I tried to transfer funds from my account, But I can't able to transfer funds to other account. I want to transfer funds Via IMPS to other Axis bank holder. Everything is Ok steps:
1) Added Beneficiary Account.
2) Added Amount 1000/- and Remark
3) Clicked confirm option and in next page I confirmed everything but in the Next Step:
Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***
Could you please resolve this issue.
I tried calling the customer care there is no proper response from the team.
not able to transfer fund to another account
I am a HDFC account holder and facing below error while transfer fund to another account. Since there are so many complaints related to this issue why don't you fix it. I have some emergency to transfer the fund. Today I visited near by. Branch but they didn't have any idea about this issue. Very poor service. So disappointed.
Please fix this issue ASAP.
Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***
Dear Customer,
I request you to share your complete concern with screenshot, account number/customer Id and registered contact details to talktous@hdfcbank.com with ref ID- TTU070819-09 in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance
credit card service and account
I am very much unsatisfied with the service HDFC Bank has been provided. I had my salary account before and got changed to savings account ok I got it, but there is no prior information about the terms and conditions about the details of the account and for credit card I have used it only once which I paid the bill for it and again on next month I am getting message that i have some dues but how? I never used the card after that, and now I got a call that I have 8000 outstanding balance wow HDFC bank hats off to your services, when I asked for what they are charging so much money they say that it is some GST charge and all, so the bank charges more than 1500 per month for GST and such things. It clearly shows that how they are doing their business. And upon that I got mail from bank that if I don't pay that amount for which I haven't used even 1 rupee they say that they will take legal action against me, is this some kind of threatening they are doing . Since I have already paid I said to myself that I am donating money to the poor company. And now I am calling to the customer care for the credit closure details since I have already filled the form and it's been nearly more than two weeks since they said that it will be done on 7 working days I am not getting any satisfactory information. Thank you for your wonderful services the worst experience I ever have with such bank.
missing of relieving letter, experience certificate and pay slip
Sir,
My emp Code: S6472.
I worked in HDFC Bank from Sep 2007 to Oct 2010. Started my career in welcome desk and then moved to teeler. At the time of relieving i was in Chitlapakkam Branch. My branch Manager name, Kavitha Thiyagarajan and Cluster head, Kasi. I lost my relieving letter, experience certificate and pay slip. Kindly reissue and send it to my mailing address stated below.
312/W12, Kayidemillath Second Cross Street,
RMI Nagar,
Pudhupattinam,
Kalpakkam.
Mobile Number: [protected]
Email: [protected]@gmail.com
Thanks & Regards,
Shakila Banu
unauthorised charges or deduction from my bank account
I harbans narang,
My account no. Is [protected],
My alternate contact no. Is [protected]
I (harbans narang) my account no. Is [protected], this is my current account there is a deduction of money from my bank acccount I want my money back, please help me out from this
The deductions are given below:
1)-11 jun 2019 cash deposit charges 310519-mir1915584166393 mir1915584166393 11 jun 2019 146, 128.54
2)-15 jun 2019 cash deposit charges 310519-mir1916496955721 mir1916496955721 15 jun 2019 32, 806.13
3)-08 jul 2019 cash deposit charges 300619-mir1918626984340 mir1918626984340 08 jul 2019 34, 271.68
I want my money to be refunded, plz help me out from this, plz refund this money as possible, my customer id is [protected]
4)-15 jun 2019 service charges-may19-[protected]-if5050 15 jun 2019 2, 920.50
My contact no. Is [protected]
Bank is not solving my problem
My account is in the hdfc bank palwal branch.
i Harbans Narang,
My account no. is [protected],
my alternate contact no. is [protected]
I(HARBANS NARANG) MY ACCOUNT NO. IS [protected], THIS IS MY CURRENT ACCOUNT THERE IS A DEDUCTION OF MONEY FROM MY BANK ACCCOUNT I WANT MY MONEY BACK, PLEASE HELP ME OUT FROM THIS
1)-11 Jun 2019 CASH DEPOSIT CHARGES 310519-MIR1915584166393 MIR1915584166393 11 Jun 2019 146, 128.54
2)-15 Jun 2019 CASH DEPOSIT CHARGES 310519-MIR1916496955721 MIR1916496955721 15 Jun 2019 32, 806.13
3)-08 Jul 2019 CASH DEPOSIT CHARGES 300619-MIR1918626984340 MIR1918626984340 08 Jul 2019 34, 271.68
I WANT MY MONEY TO BE REFUNDED, PLZ HELP ME OUT FROM THIS, PLZ REFUND THIS MONEY AS POSSIBLE, MY CUSTOMER ID IS [protected]
4)-15 Jun 2019 Service Charges-MAY19-[protected]-IF5050 15 Jun 2019 2, 920.50
MY CONTACT NO. IS [protected]
credit card
I have not activated my credit card which was provided to me while opening the bank account for salary purpose. But they have applied many unexplainable charges which I am not aware of and neither the customer service associates are able to explain the same. Now the bank is pressuring me to pay off the amount of approx 8, 000 and no one is helping me to discuss even with the matter and the bank has already started sending collection agents.
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