credit card not received!
This is to bring your kind attention towards my problem. HDFC Bank has issued a Credit Card in my name but I never received the Credit card. The Bank agents handed over the card to someone else without matching my signature and without informing the issuance of card.
On 12-10-06 and HDFC Bank Agent informed me that an amount of Rs.9975/- is debited from my account through Credit Card purchase. Earlier only calls for address verification were received from Bank but Bank didn’t informed me when it issued the card. The Bank also unblocked the card for transaction without my permission, which resulted into the deduction of above-mentioned amount from my salary account.
After personal discussion with Credit Card Manager Mr. Rohit Saxena, (Credit Card’s Division 5th and 6th floor, Ansal Classic Tower, Rajourie Garden) told me that the Card was sent through speed post. But no parcel received through post.in reply to the above complaint to HDFC Bank Card Division, P.O. Box 399, Anna Salai, Chennai. I received a letter stating that all the transaction incurred on my account before reporting blocking of card is payable by me.
I had requested Customer Care to block the Card only after knowing that the purchase has been done on my account. I have also requested Bank to refund all my money, as I was totally not informed about the issuance of card. This is the complete responsibility of the Bank agent to inform the customer about the issuing of card. Also the Bank has not matched the signatures on any receipt.
I have also filed the case in Consumer Court Noida but still the Bank hasn’t show me any proof of receiving the Card by me or the other person. So, think twice before you go to HDFC Bank!
Most discussed HDFC Bank complaints
rude & impolite behavior at the hdfc help deskRecent comments about HDFC Bank company
Offshore investments
Popular
8 reviews
Comenity
223 reviews
MegaStar Financial
3 reviews
Old Mutual
40 reviews
Fifth Third Bank / 53.com
418 reviews
My correct amount is not being credited into my account. And for this I called customer service unable to reach them. Totally disappointed with service and ethic of HDFC
How you sanction loan without OTP number i have not send OTP number you have sanction loan 215000 how is it possible please follow-up
Customers id [protected]
[protected]
My credit card no ending 3978 the smart pay assigned to it of electricity bill of JVVNL which is wrong, it is of MSEDC of PUNE MAHARASHTRA, however consumer no is correct. kindly correct it.
Umesh
[protected]
I have been chasing the bank to close my account. The Balance runs into Negative balance. During my visit to India, I requested my Bank Relationship manager to reverse the Balance and close it Till now I get the new negative balance. I tried calling my manager but they are not responding and closing it
Request you to pls deactivate smart pay service immediately (i.e.today 30.04.2019 ) from my credit card no. ending with 1398 & confirm me. My Mobile No. is [protected], e-mail ID - kmanitripathi@gmail.com.
Thanks & Best Regards
-Kaushalendra Mani Tripathi
Hi Team,
Please be informed i have written evidence from HDFC bank representative who delayed my request for disbursement and due to which the builder of my house imposed a heavy late payment charge.
The bank representative have also accepted his fault but no one is ready to act on my request of late payment waver off.
Hi Team,
Please be informed i have written evidence from HDFC bank representative who delayed my request for disbursement and due to which the builder of my house imposed a heavy late payment charge.
The bank representative have also accepted his fault but no one is ready to act on my request of late payment waver off.
I m from kalanaur dist rohtak
My ac no [protected] current account
Kalanaur branch not submit govt approved currency 50-notes
Miss behav
Torcher to policy
Agar policy nahi karvayenge to bolte hai aise hi apko tang krenge
My account number is [protected] .I have already cancle my credit card but auto debit not cancel my account my credit card number is [protected].plese cancle auto debit of my account.
Credit card auto debit cancle