Menu
CB Appliances Lowe's loud enough to not use it
Lowe's

Lowe's review: loud enough to not use it 164

C
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought an Indoor/Outdoor rated Harbor Breeze, Key West, ceiling fan last in September 2006. This ceiling fan is over our spa, securely installed over a lattice patio cover (with Plexiglas over the top protecting the fan from water from the elements. We had some recent winds and several of the fan blades snapped off and cut my spa cover in several places. As well as 4 out of the 5 fan arms either bent, twisted and 1 even split 2/3 if the length down the arm.

I have searched and searched for replacement arms, decorative outdoor replacement blades; they apparently do not coexist. I have tried looking for a Harbor Breeze web site, nothing. I looked on Lowes web site and at several stores. I have given in up hope of finding the same finish as the fan I have (brushed/antique pewter), and have considered spray painting new arms, but there are no arms to fit decorative outdoor blades.

I am frustrated that I spent $180 on this fan and my only choice would be to buy a new one? Why by a new one when even though this fan is rated Indoor/Outdoor it held up very poorly. The blades shouldn't have snapped off, and the arms shouldn't have bent or split.

I need some help.

164 comments
T
T
Tom Olszewski
, US
Feb 26, 2024 5:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Once again I went to the Mechanicsville VA store on February 9 2024 to return an item that I purchased with cash . I lost the receipt your policy states "with proper ID they may process it. So when do they process the return? I had proper ID and the return desk refused to process. I called Mr Wingler and left a message.

M
M
Megatron82
Franklin, US
Jan 21, 2024 1:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

I purchased flooring. It was the worst experience ever but we bought it, installation was a nightmare. Lowes sent a contractor to install it, nothing went correctly. I did all this for a $350 rebate. I submitted it through mail, weeks later nothing, mailed it again, weeks later nothing again, sent a third time. Nothing

D
D
Derik Pickett
saint louis, US
Dec 26, 2023 2:06 am EST
Verified customer This comment was posted by a verified customer. Learn more

purchase a fireplace Friday morning paid extra to have it assembled said it would be ready in 3 hours . went ro the store and the cashier says nobody picked up the item from the aisle . went home and almost 3 days later. still no fireplace . highly disappointed in the service

A
A
Amana@1
Newburgh NY, US
Nov 04, 2023 1:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Damaged appliance in handling won’t be replaced 3.5-cu ft Agitator Top-Load Washer (White)

Item #: 876180 | Model #: NTW4516FW

G
G
gene wagoner
, US
Oct 22, 2023 8:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

No human checkers, NO money from me. I'm done shopping with Lowes. My card is in the mail back to you.

So if my complaint is too short, you wont even read it, [censored]. more reason to never step foot in Lowes.

G
G
gene wagoner
, US
Oct 23, 2023 7:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

no wonder you only have 1 and a half stars. I WILL NOT check out my own merchandise. you can shove the electronic crap. My lowes card is on the way back to you. WAKE UP, OR GO OUT.

F
F
fairnes123s
Winter Park, US
Oct 11, 2023 4:00 pm EDT

Wouldn't honor rebate of 5 gallon pails because I also bought extra 1 gallon cans. They didn't tell me to get two separate receipts, one for the pair of 5 gallon pails($312 + $312) and another receipt for the pair of 1 gallon cans ($52 + $52). Both pairs were eligible items.

View 0 more photos
M
M
mort2
Deland, US
Oct 11, 2023 6:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

your sales person offered a rebate on the bosch dishwasher we purchased for intall cost and all we get is rejections from lowes. doesn't lowes provide any

training for these clerks on the floor?

lousy way to run a business.

View 0 more photos
G
G
gene wagoner
, US
Oct 07, 2023 4:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I wish i could say zero stars. Go electronic and go out of buisness

J
J
JACKY71
, US
Oct 01, 2023 4:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My kitchen cabinet installation was a nightmare. The contractor Lowes has are not good. They put up the wrong cabinet up over the microwave and then when it came down to it they said I had signed off on the design. The workers were left

Lowes Corporate Complaint Office Number

810 ! 215 ! 8501,.

A
A
ANNETT11
NEW JERSEY, US
Sep 30, 2023 5:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Worst company and service ever no wonder LOWES . No option to talk to a person at all calling their supposed call center. They cancel online orders for no apparent reason and the chat function does not work on their crap janky .

you can speak with Lowes Corporate Office for quick Help.

Lowes Corporate Complaint Desk 810 ! 215 ! 8501

L
L
Lisa Trachtenberg
, US
Sep 23, 2023 10:51 am EDT

|| Jill Platt

Senior Claims Examiner- Risk Claims Team-Legal Department | Lowe’s Home Centers, LLC

P 704.693.2488 F 859.264.4066

Physical address: 1000 Lowe’s Blvd., Mooresville, NC 28117 (mailcode LGL)

Mailing address: P.O. Box 14072, Lexington, KY [protected]

Jill.Platt@Lowes.com

D
D
dephniek
, US
Sep 12, 2023 4:03 am EDT

I am frustrated that I spent $180 on this fan and my only choice would be to buy a new one? Why by a new one when even though this fan is rated Indoor/Outdoor it held up very poorly. The blades shouldn't have snapped off, and the arms shouldn't have bent or split

Lowes Corporate Complaint Desk people helped me

[protected]

S
S
Salim Merchant
San Antonio, US
Sep 09, 2023 8:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

installer came and didn't finish the job and left.

i complained to lowe's customer service, went physicaly to the store and passing buks to another.

Finally, I didné get job done.

R
R
Robert Cadorette
, US
Aug 28, 2023 1:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought a counter top and back splash from Lowes in Surprise Az on 04/25/23. It was on a 10% splash sale.But they will not deduct the 10%. I've talked to the manager was told it would be taken care of But nothing has changed. I will

Pay in full when you have corrected this.

View 0 more photos
K
K
Kat257
Grafton, US
Aug 19, 2023 3:10 pm EDT

31 days after I bought my refrigerator it quit working, Lowes policy says I have to contact manufacturer to fix because their warranty is 30 days. So now I'm stuck with a non working refrigerator until manufacturer can send out a technician which is going to be between 2 weeks to a month.

B
B
Byron Winchester
, US
Aug 16, 2023 2:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

1 hour wait to mix paint he is on lunch. Seneca sc 8/8/2023 6:00pmI I got my paint at 8:00 waiting the whole time.

K
K
Keith Madison
, US
Aug 12, 2023 8:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was issued a 10yr warranty on parts and labor by Lowes on the AC equipment that installed back in 2018 . Today it's going to cost me 460.00 in labor because the company does not want to cover the labor . I am still owed 5yys on this contract which was issued by Lowes. I went back to store where I made the purchase and got no help .

View 0 more photos
K
K
Keith Madison
, US
Aug 09, 2023 4:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I thought I already filed my complaint with no answer yet .

S
S
SteveH 1962
Parma, US
Jul 29, 2023 11:18 am EDT

I have no idea why you would fire a person that was trying to stop a theft. I would fire the other people that didn’t help her. It cost all customers more when people are allowed to shoplift. I will start driving the extra 1/2 mile to Home Depot or Menards. Hope everyone else does the same also.

G
G
GMorrell
Mobile, US
Jul 22, 2023 9:13 am EDT

0n Jul 14, 2023 black male employee in paint dept was exceptionally rude and his customer service provided was damaging to the Lowes brand . 2-3 pm

D
D
Dawson509
Tacoma, US
Jul 11, 2023 11:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased 4-5gallons and 4-1gallon cans of paint to get the 50% off second can and they matched the 5 gallon cans to the 1 gallon can so only gave me 50% back for each gallon cans. If I bought only5 gallons and none of the 1 gallons I would have received 2.5 as much back….what a scam!

J
J
JIMMY4106
MINOR HILL, US
Jul 01, 2023 11:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On 06/09/2023 i placed a order for tool box and tools was on sale

order no. m32023060985856114 when i checked on they say we are getting your order ready will notify you when it has been shipped .

what is the problem?

R
R
Richard Fortune
, US
Jun 25, 2023 10:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Marvin Ellison I don't know if you know. Come on man ! We are located in central va and buy exclusively from Lowes. Looking at projects in NJ (Atlantic City) Oh my Lord, the reviews on the Egg Harbor Store are sickening. Come on Man...please clean up that place.

Faithfull Lowes Customer !

C
C
cooperation
South Park, US
Jun 11, 2023 10:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Purchased 60 bags of mulch 5/20 to be delivered on 5/30. I had to call 5/30 to find out where my mulch was and was told truck broke down and could not deliver. How ironic the same thing happenend to me last year for the same reason, same store & was pushed to end of line for delivery line. As of 6/3 I have not heard from Lowes.

L
L
Lowes raynham
Plymouth, US
Jun 11, 2023 7:06 pm EDT

Purchased dryer with intention of 50 rebate had employee call to make sure few months later mass save said they took it off the list not my problem I purchased when it was on the list if I don’t get my rebate I will make it a full time job to tell people not to buy there appliances there misleading

J
J
Judith Prince
, US
Apr 30, 2023 12:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Applied for a Lowe's cc.. in store.. computer's were down.. applied online was told time played out.. called store was told to apply again.. this would be a 3rd credit check on my report.. just closed on a 300,000 home credit score 730.. am at a message credit denied.. what's the deal?

L
L
Louisaluc
Lawrence township, US
Mar 11, 2023 10:59 pm EST

https://www.complaintsboard.comLowe's — Windows and door service of Lowe's

N
N
Nina Canterbury
Lady lake, US
Mar 12, 2023 5:06 am EDT

I had ordered an oven refrigerator in a dishwasher back back in January I finally got my coven and it’s now March 1 three times now they had to re-order my dishwasher they can’t find the number or anything and are you OK? Still waiting for the refrigerator I will never ever buy anything again from Lowe’s especially

E
E
E in MN
Minnetrista, US
Feb 20, 2023 9:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

I purchased my microwave from Lowe’s 6/22/22. It arrived in Oct. 2022 and was installed. When the freezing temperatures hit MN in Dec. I saw water and ice inside of the microwave and cupboard over the microwave. I called Lowe’s. They sent the same person out who said he was not qualified to fix it. Lowe’s is liable and won’t call me back.

E
E
E in MN
Minnetrista, US
Feb 14, 2023 4:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

Water/ice inside brand new microwave

View 0 more photos
D
D
Derainey
Yellville, US
Feb 04, 2023 10:01 am EST

Bought freezer went out 2 weeks later. They refused to take it back. No corporate complaint center. Local branch useless. The freezer is an upright Samsung. It was full of shrimp so you can imagine the stench. Purchased with military discount for veteran. Not good service or representation of veteran appreciation

M
M
MLP132023
, US
Jan 10, 2023 11:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

Had fencing repair materials delivered ($80.00 delivery charge) after a 3 day delay for a broken truck and the slats are coming apart before I even get them installed.

View 0 more photos
R
R
rideinghood1
Roxboro, US
Jan 10, 2023 3:54 am EST

I bought a Frigidaire Durham NC Sept 2022 Ice machine does not work machine is off water all over floor when on Called Frigidair CO no help, I think Lowes should help me. I have no papers just serial number Lowes took my debit card on phone. Please help I would like ice machine fix Thanks LenoreSattwrthwaite

F
F
frigidaire refrigerator
congers, US
Jan 03, 2023 1:11 am EST

model no frss32623ad6

serial no 4a24410165

reference #011929702231320143001

Lowes

206 route 303

orangeburg ny 10962

is making loud noises

shuts off

3 yr warranty

H
H
Herbie1124
schaghticoke, US
Dec 12, 2022 6:36 am EST

I have been in this lowes several times and all they have is self checkout.

I refuse to use that , From now on I will be going to Home Depot which is right across the street Ilike Lowes but will not use self checkout

P
P
Pquinn17
heyworth, US
Dec 10, 2022 9:59 am EST

1000 dollars is not that much money in my opinion and their credit service that they use would not even approve that much. This is completely ridiculous as we have near perfect credit. Lowes has lost two customers for life. I am done with Lowes and will never go back. So sick of the itl!

C
C
credit me
, US
Nov 26, 2022 7:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

Does not fully charge got a 408-7830 brought on 5\18\2021order on line missplace the reciept

B
B
Barba Pittman
Titusville, US
Nov 20, 2022 2:10 am EST

The transition was installed April 5, 2022

They came up on August 3, 2022. They were in probably installed. The installer didn't put tract to lock them in he use colk. Now they want us to pay for the correct transition but why did he put them down if they were wrong size. We have been trying to get this matter solve since Aug 24.

PLEASE HELP

View 0 more photos
J
J
JEANANN100
, US
Nov 20, 2022 4:53 am EST

I recently purchased 5 bags of Gypsum with a Gift Card and was not told that they no longer had them, but was not notified they were out. I had to call the Customer Service to find this out. I purchased this with a gift card. They should have send me a e-mail to tell me they were out.