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Bissell Homecare Customer Service


Bissell Homecare, Inc.

2345 Walker Ave. NW
Grand Rapids
United States - 49544

Customer Support Phone Numbers

8800 100 5588(Russia) 2 0
+1 800 237 7691(United States) 1 0
+1 800 263 2535(Canada) 1 0
+44 344 888 6644(United Kingdom) 1 0
+61 130 024 7735(Australia) 1 0
+64 800 247 735(New Zealand) 1 0
+43 720 775 439(Austria) 1 0
+32 78 480 196(Belgium) 1 0
+385 72 100 300(Croatia) 1 0
+420 234 280 645(Czech Republic) 1 0
+45 78 773 661(Denmark) 1 0
+358 942 704 753(Finland) 1 0
+33 178 900 744(France) 1 0
+49 410 2214 3005(Germany) 2 0
+36 615 507 941(Hungary) 1 0
+39 287 368 959(Italy) 1 0
+31 203 051 340(Netherlands & Europe) 1 0
+47 33 470 100(Norway) 1 0
+48 221 284 879(Poland) 1 0
+351 300 506 286(Portugal) 1 0
+34 937 371 095(Spain) 1 0
+46 812 410 657(Sweden) 1 0
+41 445 087 140(Switzerland) 1 0
+86 400 086 0369(China) 1 0
+886 229 959 258(Taiwan) 1 0
+971 48 818 597(UAE) 1 0
+56 229 869 579(Chile) 1 0
Mailing Address
PO Box 3606, Grand Rapids, MI 49501

United Kingdom
Unit 7, Romsey Industrial Estate, Greatbridge Road, Romsey, Hampshire, SO51 0HR

42 Rocco Drive, Scoresby 3179, Victoria, Australia

Netherlands & Europe
Stadhouderskade 55, 1072 AB Amsterdam (NL) 

Pindsleveien 8b, 3221 Sandefjord

ul. Bochkova 6, korpus 2, stroenie 2, Moscow, Russia, 129085

Baotian District Shiyan Street Shuitian Community 4th Floor, Building E, Factory Building, Jiehe Industrial City, Shenzhen City, Guangdong Province, China

Hong Kong
Unit 2301-03, The Metropolis Tower, № 10 Metropolis Drive, Hung Hom, Kowloon

Taiwan 241, 1st Floor, Section 646-1, Re-Road, Sanchong District, New Taipei City, Taiwan

Gerónimo de Alderte 1311, Vitacura, Santiago (CL)

Bissell Homecare Complaints & Reviews

Bissell / all bissell carpet cleaning solutions

Harry Sitam on May 5, 2018

Bissell will VOID your machine's Warranty if you use any cleaning solution other than Bissell's own! All of their Solutions contain 3M Scotchgard which forces the owner to use a potentially Cancer causing Chemical or lose the Warranty on their new Machine. Bissell has no respect for a...

Bissell, Inc. / Job Offer

Chiliobear on Jun 15, 2015

on 6/15/15 I received an email from Nancy Nelson claiming to be HR for Bissell, Inc. She indicated my resume had been viewed and they would like to proceed further with an interview. She indicated I needed to download the Yahoo! Messenger and speak with the "Hiring Manager" Victoria...


LINDI SNYGANS on Mar 12, 2015

I bought a BISSELL carpet cleaner near to the end of last year. On the 4th use, the water was pouring out. On the 5th January 2015 I took it in to Makro Port Elizabeth where I bought it, for repairs. I was promised to be kept updated. After 4 weeks I phoned to enquire and was told it wa...

Bissell deep cleaning machine renting / Horrible customer service

Lily14 on Jul 20, 2014

I went to Rona to return the deep cleaning machine I have rented from them. I rented a Bissell for 24hrs on July 18th at 7pm. First, I was shocked by how dirty and filthy that machine was. But anyway I took it as I wanted to try it. So, at home it took me an hour to clean and disinfect my...

Bissell Powerforce Vacuum / Faulty Vacuum

Eileen on Feb 25, 2014

Purchased a Bissell Vacuum with additional parts that snap onto the back of the Vacuum. They kept falling off when the Vacuum was in use, and the Vacuum did not have good suction, so I bought another duplicate model that was newer, but had the same problem! Contacted Bissell who advised me...

Bissell Compact cleaner vaccum / Vaccum

Mizzher on Mar 11, 2013

I have purchased a bissell compact cleaner vacuum back in January of 2013 and thee belt just broke on me today, along withe thee roller brush. I called thee company because it says on thee box 1year warranty. I called to see if thee part for my vacuum could be replaced because it...

Bissell Homecare / powerforce helix

Mandyjj on Jan 27, 2013

I just bought a Bissell powerforce helix. I also bought an additional 2 year replacement plan for $7.00 from Walmart. This was 9/28/2012 and it's only 1/27/2013 and it's stopped working all together. so I called Walmart and even tho I payed $7.00 for there 2 year replacement plan...

bissell powerforce / wont come on this is my 2nd one with the same problem it worked 2 weeks

bissel vacuum on Jan 3, 2013

i bought the bissell powerforce vacuum the first week in December and used it maybe 4 times the power switch does not work so i couldn't find my receipt and purchased another one from Walmart and approximately 2 weeks later it is doing the same thing the power switch does not work so...

Bissell Pet Hair Eraser Vacuum / Burned my carpet

LindaAn on Mar 2, 2012

While using the attachments, the vacuum left a 10" x 2" burn mark on my carpet [the brush beater on this vacuum continuously rotates and is supposed to raise up when using the attachments]. In order to file a claim, they told me I must package the vacuum at my own expense (they provided a...

Bissell / Bissell carpet cleaner stained my carpet

4consumerrights on Jul 31, 2011

Several years ago, I purchased a Bissell carpet cleaner with red/orange brushes on it. When I used it on my carpet, it left red/orange streaks on my carpet. I contacted Bissell immediately and was told to try going back over the streaks to see if it would remove it. I did not want to use...

Bissell / Bissell product caused stains on my carpet

4consumerrights on Jul 30, 2011

I will continue to proclaim that Bissell is not a company to be trusted. Buyer BEWARE !! From reading these complaints, it sounds like Bissell continues to product shoddy products and will not stand behind the products they make. Several years ago, I purchased a Bissell carpet cleaner with...

Bissell / Defective product

joycep on Jul 25, 2011

I have a bissel powerforce and the roller bar broke after a few months of use, I called the customer service department and they said I must have hit something hard??????? but they would replace it for free, well now it is broke again, I only have 2 rooms with carpet, this product must...

Bissell Homecare Inc / Customers don't matter

ConsumerUno on Jul 20, 2011

Purchased can of Power Shot 2 days ago. Use twice on day of purchase. Next day, sprayer did not work. Contacted Bissell's awful customer service 3 times. First call, placed on hold and forgotten about. Second call, customer service rep acted like I was bothering her. Was told to soak...

Bissell's / Beware of Bissell's rebate fulfillment promise and procedures

Debbie on Jul 7, 2011

Since December 2007, I have been trying to receive my $20 rebate from Bissell with no luck. I filled out the Bissell Rebate Form, attached my "original" receipt and cut out the UPC label from the box and mailed it all in. In mid-January 2008, I received a "Xerox" copy of a Bissell form...

Bissell / Absolute Crap !

Wdjbat on Apr 20, 2011

The Bissell PowerSteamer is an absolute piece of sh*t. The "sprayer" doesn't spray, but drips occassionally, and what few droplets come out are almost sucked up by the suction unit. I could pee a stream better than the piece of garbage. Have wanted a carpet cleaner for years and finally...

Bissell / have been trying to receive my $20 rebate from Bissell with no luck

Duiline on Mar 5, 2011

Since December 2007, I have been trying to receive my $20 rebate from Bissell with no luck. I filled out the Bissell Rebate Form, attached my "original" receipt and cut out the UPC label from the box and mailed it all in. In mid-January 2008, I received a "Xerox" copy of a Bissell form...

Bissell Pro Heat 2 / quality of product

Sharon Stapleton on Jan 24, 2011

my husband bought this unit for me. After 5 times of use it quit squirting water. I called the service cntr and was told how to fix it. It squirted for a couple minutes & quit again. I called the service cntr again & was told to get my pliers and screwdriver back out. I operated on it ...

Bissell quickSteamer lightweight deep cleaner / Not in Store, and was not given raincheck

Went to purchase quicksteamer and there were non-stoced on the self. Went to customer service the supervisor on duty said she has some in the stock room. I waited over 25 minutes and she never came back nor was I given a raincheck on this item. The item was being sold for $79.99. I would...

Bissell SpotBot / Vacuum hose, dryrots/cracks

I purchased a Bissell SpotBot about two years ago and until recently, was well pleased with it. After each use, I would clean it and make sure it was dry, then store it away until the next use. Well the other day I needed it, took it out and noticed that it was not working properly.. on...

Bissell Homecare / Unless your willing to spend $400 on a vacuum it appears the whole market is turning disposable

Right price point, but on first day can see many weaknesses. Appears that one great vacuum engineer built a terrific bagless system and then three engineers followed behind making the plastic thinner and the accessories cheaper. Bissell promotes no more bags, but only offers disposabe $12...