My boyfriend and I have been going to the particular H and R Block for about 3 years. On this particular time, my boyfriend had recieved his W-2's before me and had got his taxes done before me also. When I finally recieved all mine I had made an apointment that day at the same place, but with a different lady. She was very unproffesional the whole time we were there. As she was preparing my taxes I had a odd feeling that she really didn't know what she was doing (I had a w-2 for school that was a little tricky). So, I asked her if she could go back and look at my last year return. The way she did this surprised both me and my boyfriend. First, she pulled up this screen with her login and password (that I could have very easily memorized because she typed it in so many times), then EVERYONES social security number that filed thier taxes at this facility the prior year popped up. My boyfriend immediatly pointed out his social security number. THEN, she left the room to order food and get coffee!!! IN THE MIDDLE OF MY RETURN!! Not only that she was gone for so long that I could have EASILY looked up and stolen hundreds of peoples social and identity. We will deffinatly NEVER go to H & R Block agian.