Internal Revenue Service [IRS]
reviews and complaints

I called IRS about a mistake I made when I sent in a money order to pay off what I owed for 2022. I had put the wrong year on the money order and the money was put into the wrong account. The women who helped me on the phone was an Angel. I am hard of hearing and she spoke slowly, clearly and loud enough so I had no trouble hearing her. She resolved my problem by explaining every step that she had to do. She took a big weight off of my shoulders. She deserves a raise for her customers service, very kind and professional. Her name is Miss Johnson, her no. Is [protected]. Thank you

I have so much gratitude for the way the Foundation has been helping the community in the West Virginia area as well as the hard work and support in the area . I love seeing what is going on through Facebook. I think things are peaceful too . I was worried. My family in the past , has tried with little progress. I know the history of what happened many years ago . I know people have opinions about energy too . Keep helping others , they are really important to me. Good luck everyone. Keep praying for growth , excellence , peace and happiness.

I did this for my Aunt , it was her wish. Good luck and God bless you all. Amy

IRS is constantly abusing their "powers" of harassment because they are being vindictive.

For example, I call the American Government party to genocide in Gaza, knowing they are supplying WMD to israel to murder babies.

What do you know, suddenly I owe back taxes.

Every few years, they play the same game, because I exercise my right to freedom of speech and criticize the government.

I filed my taxes free and online using TurboTax. I do get random income from Antero Resources for royalties. It's tax free supposedly and I pay a little bit of mineral taxes yearly. I get my 1099 from them late.

I had a w4 from one day of work with MaidSafe llc. I got that in enough time to handle some things free. I was supposed to get a 10$ refund but the IRS keeps sending me letters to call a 1-844 number to make an appointment to verify my identification and finish filing. They say I have a 1040 and need to get more assistance with this matter for my 10$ refund. Now, I am in a common law, domestic partnership agreement and we file separately sometimes. It's difficult to deal with sometimes. My partner uses his own accountant. We honestly try. Please make this situation easier to deal with. Stop sending me letters, I am legally a homemaker mostly. I wish this legal agreement with Antero Resources was almost finished too. It's enough by now.

my late mother Nadia Nikas passed on April 15, 2020 and we(H&R Block) filed a return on May 15, 2020 and are still waiting for the return to be finalized, there is a $5600. balance due. I am keeping her checking account open for that deposit.

She was Nadia Nikas 2406 Garnett Court, Vienna, Va 22180

ss# [protected]

Please address this and let my close the books on this final chapter,

Thank you, sincerely,

Nick Nikas, Jr.

I just wrote a letter with my full name and phone number, which your site said would not post. Well, it did. I don't care about the name because the incompetence and/or prejudice is something that should be brought to the public's attention in the city, Albuquerque, but I asked you Robot for help in correcting the situation and now to get assistance with that IT, your ROBOT asked me to put my CREDIT CARD INFORMATION on display. REALLY!

Irs sent refund on card, amount was too large for card. card co sent it back, instead of putting money on a cneck and mailing it to me, they decided to review (audit) again, they never found no problem. The first time I filed 2021 the review for 3 months, the rest of 2021 I called every other day, Irs refused to give me my refund, and refused to explain why they still have my money. I went all of 2022 calling and even got an advocate, she wasn't helpful , she was talking like the Irs call back in 6 weeks. I call get the same answer, its under review, now its 2023 still hearing the same thing still under review, , I told the advocate I got 30 days to move I am in hardship I need my money to get another transmission and to find another place to live, she says call back in 2 week, still no money, finally I get a letter from IRS to go show Id. they tell me it will be 6 weeks, Its now 3 months since I showed my ID still no refund, I am homeless, and lost everything I own included my truck, I was a renter, new owner brought the house, and because

1. I RS did not take me seriously,

2. I told them I was in hardship, I need the money

3. its emergency,

4.the new owner assumes everything I own included my truck,

5. I am 60 and disable , and I am homeless,

6. Thanks to the IRS, I lost everything

7. Because they failed to send me my refund,

8. They wrongfully held my refund, over 2 years,

9. They refused to mail my refund,

10. They never sent me a letter explaining why they are holding my refund,

11.They paid no attention, when I said I was in hardship that I needed my money

12. They were informed that I was in hardship a month notice,

13. They were told its imperative I get my refund now, over night. Or I will be homeless

14. They avoid sending my refund, even when I told them I was in hardship, I needed my money or I will be homeless.

15. IRS refused to mail my check when told it was an emergency

16. it was explain to the advocate that If I don't get my refund, I will lose everything, I own, including my truck

17. Irs and advocates put me off, did nothing to help me,

I want justice to serve, I want that person that didn't close my case, and refused to send my refund to know what has happened to me. what I lost, and that I am 60 and disable,

Incompentent people that works at IRS.

Terry Rugg 05/02/1962 amount of refund for 2021 $[protected] 2nd St nw, Lakeland Flo 33810

from here on out please add Shawna Cleary [protected] she has my permission to speak for me, and has my permission to talk to any one from the IRS on my case.

its 03/26/2023 still dont have my refund, If there is an attorney that could help me , contact Shawna she will speak on my behalf, I want my refund over night

I am 60 disable, homeless, lost everything I own including my truck. I hate living like this, I begged IRS repeatedly to please send my money, I called almost everyday for almost 2 years, all because IRS failed to put money on a check and mail me my refund

. I will get a hold of an attorney, If any one wants to help me. cash app cash tag is $risingstat57 It will help me get from being homeless. It isn't easy living like this, I hate it, being disable is very hard, on me,

I am Martin L. Hunter; phone # [protected]; email: [protected]@gmail.com. I was told in September 2022 by a lady working in the department that releases funds that I was due a refund of $1,922. I provided the bank routing # and the bank account #. I was told that it would be 6-8 weeks to process the overpayment. Today (Jan. 06, 2023) I spoke with Mr. Grimes and Mr. Jarraid (sp) regarding the status of the overpayment and Mr. Jarraid said that a special code (?) was placed on the payment. He said he would remove the code and that I will have to wait again for another 6-8 weeks for funds that should have been processed in September 2022.

I have a hard time understanding how unprofessional IRS customer service is.

I have today tried 4.5 hrs to get a customer service agent online on [protected]. If you get thru they hang up the call or a call back with same result, they hang up. One untrained agent ([protected]) finally had nerve to argue that the payment has to be received by IRS on due date. He apparently had never heard of the postmarked date. HORRIBLE TAX PAYER SERVICE!

I have for the last 2 1/2 years been trying to get ahold of someone to figure out where my 2018 Federal Tax Refund is. My son was born and I was in NICU fighting for his life for almost a year, then Covid hit. I have called the irs numerous times. Been on hold for hours, just to be hung up on and or transferred and then to another person and to the point you get frustrated and hung up on during process. Tried the website and always got a message stating no info available. I got my taxes professionally done. I feel like this is intentional. Make it as hard as possible so ppl give up because I’m sure there is some sort of statute to get your refund. It’s crazy that the state had no issues but federal has an issue, and that’s the hardest place to contact.

Hello,

My name is Talal Smadi, my cell number is: [protected] and my email address is [protected]@translateinternational.com. I started attending the prayers and Islamic activities at the Islamic Center of Glendale in May 2018 during the month of Ramadan.

The Director of this center asked me to help them collecting donations. I did not question it at first. In 2019, the director, Abo-Elkheir Serag, asked me to collect $7000.00, in cash only, to pay for the cost of filing a green card for the new Imam to stay and work in the mosque legally. But then I asked him why cash only? He replied that he does not want a record of this. I collected the money and was talking to Imam, Abdelghany Koheif about that donation, and he told me that he is paying $500.00 a month deducted from his salary to pay for his green card. Since then, I started to be alerted and doubtful of of how they are using these donations.

They claimed it's needed to do repairs and remodeling of the Mosque.

We have not seen money spent but only money collected.

I stopped going to that Center since March 15, 2021. I did not feel good about the hundreds of thousands that no one knows where it goes or how much do they keep.

I have asked Mr. Magdy Shweikh, the board member and the assistant of Director, Mr. Serag, to give me taxes filed for the last three years and the financial statements for the mosque and the house that they purchased to generate income for the Mosque by renting that house. They put the house under American Islamic Trust, and rented one room to Imam, Abdelghany for $1000 for last three years and renting the rest of the house to a cleaning lady for $2500.00. All in cash. But what made it a corrupt place is that they deducted the $1000.00 rent from the Imam's pay check and paid him $1000.00 less so he cant prove that he is renting and can't deduct it from his taxes. That's per Abdelghany's statement and others.

I sent an email to Mr Shweikh to send me all financial statements and taxes for the Mosque and the house, but he ignored my two emails in June of this year.

Then I asked a mutual friend, Mohammed Ibrahim to talk to him and see if I can get the financial statements without going to court. I only received two pages of a suggested budget for the year 2019 attached here.

I also asked the director of that center to send me their taxes for the last three years, instead I received a letter saying that they are exempt from filing taxes since they are a Non-profit organization. In the meeting with Mr. Shweikh and Mohammed Ibrahim, he told me that they keep the cash to use it later and they don't have to deposit it in the bank or report it. One board member in Granda Hills stole $2000000 from the Islamic Center there and was arrested.

They invested $250.000, in Fidelity Investment Bank. No one in the Mosque knew about this or ask for any financial documents. He will be banned from coming to the Mosque. Mr. Shweikh told Mohammed that they don't trust me so they are not going to give me anything.

I know, in many incents, Mr. Haneef, a worshipper, was donating big amounts of cash and in thousands, bringing a paper bag to the mosque and they never report that. Two witnesses were present. If they are exempt from filing taxes and they don't show their financial statements to anyone asking for it, how do we know where the donation goes? I donated and collected thousands of dollars in the last 4 years and I have the right to know why they keep that cash and not report it? They refused to talk to me or surrender any records.

I filed form 3949A in June of this year and never heard back from anyone.

I received a bill from the IRS for over $340k and knowing that I couldn't truly owe that much I enlisted the assistance from OPTIMA Tax Relief. This was for 2018 laxes and they said they would help after I paid them $16k.

This was all going on in 2021 and I fulfilled my part of the requests OPTIMA needed and I heard nothing. I sent a letter in June of 2021 to the IRS and asked for some assistance and information. In April of 2022 I received a call from the IRS asking to review my 2018 return. While on the phone with an IRS agent, the request for over $340k was settled and reduced to $42.37!

When talking to OPTIMA Tax they wanted to assist with other years tax returns, which have not had any problems, I informed them that I would like a refund since they hadn't done anything to assist. They informed me they don't refund and apparently would not do anything for my $16k deposit. I only wanted half of the money, since they are a business, but they have not returned any of my requests (mail or phone).

This is a scam business and I'm not sure they do anything for their money or for people needing help.

Filed 2017 taxes informed that it contained an error without specification. I reviewed it and submitted a 1040X. I had paid in $3,400 and expected a $2,792 refund but, I never received it. I continued to request a meeting or a clarification as I had only $20,000 of taxable income in 2017. In 2019 I filed my income taxes and expected a $1,640 refund but, the IRS withheld the refund over the 2017 taxes. In 2020, I again filed my income taxes and expected a $2,902 refund but, the IRS withheld the refund over the 2017 taxes. At this time I had over 20 letters and received form letters to my inquiry. I never received a detailed outline of the IRS reasoning for the 2017 tax.

My gross wage in 2017 was $17,000 and I had paid in $3,400 and expected $2,792. My 2019 expected refund of $1,640 and in 2020 expected refund of $2,902, for a total of $7,334.

Therefore, under my math, the IRS is taxing me $7,334 on gross wages of $16,000.

The IRS will not give me a meeting only form letters.

The IRS is a load of [censored] that we should get rid of. We shouldnt have to pay for working. They shouldn't be making up [censored] saying we owe money and hold hostage our taxes and stimulus payments as payment and still claim we owe. They're saying I owe around $4000 in taxes when yet when they priced out what I'm supposedly missing it came out to a whopping $1000. Wheres the other $3000 coming from that they're staying I owe when yet they have my taxes and stimulus that they refuse to pay me as a payment that I supposedly owe? Nothing but a bunch of liars and crooks!

[protected] return & sch c & se form was filed with special rules, head of household, 1/2 community income from self employment, 1/2 federal est. tax pymts. that community income paid that provided a refund to be issued, not eligible for a 600. oo credit, and filed using my legal married name and return was on time and filed before spouse filed his. on 4/27/09 & on 8/10/09 irs changed return status to married/separately, took my entitled federal est. tax pymts., and my refund, and gave me an owing balance with a 600. oo credit applied to it, then changed my last name. irs held balance over my head for ten years while taking my 2015 & 2018 refund & applying to balance. after irs changes and ever since irs changes I have applied for innocent spouse relief 8 different times, consistently wrote irs letters clear upto todays date 9/14/22, sent in proofs five times, amended return twice, requested the irs's attention, expressed my rights, have had 2 federal tax clinic advocates, called, have had an irs appointment in office where I reside, requested information records, requested explanations and to stop sending irs generic letters to me over 2008's issues, I have received one threatening irs letter to stop writing irs over 2008's issues 'or else', I have reached out to different dept.'s for feedback or suggestions for 'how to's get acknowledged at irs when irs doesn't follow irs policies or rules of their own. still no corrections & yet to be acknowledged and issues not addressed. unacceptable.

Can the IRS please answer the phone. Can they answer the phone and not hang up on you. I see the wait time should be 13 minutes for tax season and 19 otherwise. This is not true. Every time I call they are too busy to answer my call. If they do answer 9 out of 10 times I get hung up on. If I do not get hung up on then they will transfer me and then again get hung up on. I do not believe there is that many IRS reps that cannot work a phone correctly. So many automated letters that get sent out with phone numbers that go no where.

Also the IRS offers the Annual Filing Season Program (AFSP)for tax preparers. They state if you get your AFSP record of completion as a tax preparer then you will have limited representation rights before the IRS for clients whose tax returns you have prepared and signed after December 31 2015. First of all IRS reps do not know what this is, second they will not accept it and third they will then say they cannot see the tax return to see the tax preparers name on it? There is so much wrong with this. What is the point of this program if the IRS reps will not abide by it? And how can an IRS rep help anyone if they cannot even see the tax return? This makes me very uncomfortable talking about personal information to reps that clearly have no knowledge. I understand the tax code is very complex and you cant know everything. However the reps seem to know next to nothing.

I called I.R.S. 800 number to find out if my Amended 2020 1040 has been finally processed since I sent it almost nine months ago. Was on the phone for an hour and a half on 8/19/22 when finally got a hold of someone. Told the I.R.S. woman if she could slowly say her I.D. since I got cut off by I.R.S. two weeks ago without hearing I.D. when trying to resolve if tax taken care of. Woman snottily gave her I.D. a second time and then I was telling her the tax problem, when I was cut off in mid sentence. Only heard silence and repeated if I was still on the line to realize that was no one responding. I.R.S. better use all the new hiring practice for new agents because ones in charge or either incompetent or plain nasty. I wasted about three hours of my time by calling twice to different I.R.S. agents, only to not get a answer.

Now I understand why it takes us weeks to get through to the Tax Practitioner Hotline.

I am presently on a call with a Mr. Taylor, [protected]. Pending receipt of my digitally faxed 2848, Put on 5 min hold, then another 5 min hold to review the faxed 2848, then after giving my social security number and date of birth, put on 5-10 min hold.

C-mon we can do better. At this rate, because I have two more clients, I could be on the phone for an hour. It appears these agents are working from home and don't have immediate access to a supervisor of Lead to guide them until they become proficient. To his credit, he was very polite, courteous, and professional - just slow due his repetitiveness.

My call begin at 13:37 PST and just ended at 14:36 PST. I requested to speak with a supervisor and now he is seeing if one is available. This has been an arduous experience. To no surprise, at 14:43 PST he advised me no supervisor was available!

Please acknowledge when the auto debit against my ss checks will stop first payment was on 12/09/20 payment type an eft for $316.46 claim # [protected] a payee name charles r dickey the us department of the treasury reported the applied debits to be ongoing thru 7/22 my ss check for 8/22 shows an etf debit for $316.46 please respond as to when this debit is going to stop my phone calls to them is no help; keep being hung up on I need this money to pay for needed health care items that I have had to do without

The IRS Fresno CA Key in Manager Nina Bolin took another tax payors 1040x

for 2017 and filed it to our account. That undid the fix that TAS had just worked

so hard for . t also has caused us a bunch of major headaches and denied refunds and seizure's of our state refunds all being incorrect. TAS wont reopen

the Case because I sent in the feedback survey with a Negative which TAS

had coming for the major headaches in getting a case open. I had to use my senators office staff to get that done and TAS never contacted us 1 time. It was

all done thru the senators office staff. There retaliating against us and I believe

the Tax return 1040 X that was applied to our account was the first in many

retaliation's . I am a protected class and need this fixed.

You first say 6 weeks on paper filed returns now you say 6 months. Well we filed in March and you still haven’t sent ours and if we were late you add interest daily so it’s been over your own 6 week date so are you paying us interest now as you should. I don’t believe Covid has any more cause for delays you are just being the sorry poorly run government agency you are. Get off your butts and back to work. I have called every congressman I can You do not have as valid reason for delays!

My refund was supposedly deposited to my acct on March 2nd 2022. Never received it, no explanation as to what happened. While checking my documents, I don't know how my acct number was changed. My refund was sent to sbtgp.. to this day may 26th 2022...no money! Did id.me, was verified. Spoke with the irs...don't know what to do anymore. Getting. Myself sick with all the heartaches n hardships with no money to provide for family n bills...utilities disconnected!