The complaint has been investigated and
resolved to the customer's satisfactionResolved H&R Block — emerald advance
resolved to the customer's satisfaction
THIS BLOWS!!! i always have done my taxes at h&r block!! and since they started the emerald advance it has really helped out during the holidays!! now they so a credit check!!! thanks to the bank that they are dealing with! this is so retarted, why even advertise that you are eligible for a advance if you can not get one!! they need to put in their ad dont even try to apply if your credit is bad!!! who do we go to complain?!? this has put a damper on MANY peoples CHRISTMAS!!!