The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

H&R Block / HRB Digital Complaints & Reviews

H&R Block / HRB Digital / service

Su
Susie Ortega on May 5, 2018

I would like to file a complaint on Rosa H Gonzalez enrolled agent @ H&R Block 2903 Woodridge Dr Ste 110 Houston, Tx 77087.Who my husbsnd & I went for advice on fililng forms to get a hardship loan from his 401K from his employer.She spoke little english and didn't know much about thi...

H&R Block / HRB Digital / tax professional

Ma
Maria Clow on Apr 25, 2018

I filed my taxes for the first time online on 4/11 through HR Block. I have reached out to my "tax Professional" three times since and have yet to have any type of response. I only know her name and phone number provided on the profile. Lisa Card (231) 486-5055. I don't know what my next...

H&R Block / HRB Digital / extension for small family trust

Ke
Kenneth Epley on Apr 23, 2018

El Cerrito CA. Joseph Robinson office manager. Steven Min EA. On Mon April 16 met (appointment) EA for one purpose to complete trust return. EA was not able to execute, frustrated we agreed to extension. EA was not able to comfirm form was received by IRS. Called me at 5pm to say form wa...

H&R Block / HRB Digital / being charged for software I didn't purchase online

Th
ThomaPerry on Apr 17, 2018

H&R Block - see attachment for charges To whom this may concern: I checked my banking account today and found that I was charged $31.70, then credited $31.70, then charged another $10.55. First of all I did not purchase any of your software online. I purchased the H&R Tax Software from...

H&R Block / HRB Digital / tax rep was falsifying my tax information!!!

Ni
Nikki89 on Apr 17, 2018

This year I went to H & R block. I met Sashi Sathanayagam a tax rep at 1425 forest ave, S.I, NY. To start off she was asking a million questions and then says I need my birth certificate, social, proof of address. I don't have all those documents on me so I cancel. A few days later I go to...

H&R Block / HRB Digital / taxes!!

La
Lauryn Marecek on Apr 16, 2018

Filed my return electronically through H&R Block, and was given a Direct Deposit date of 2/22. On 2/22 the money was not deposited to my Wells Fargo checking account. I called H&R Block they said to give it an additional 3-5 business days to be deposited to a third party bank. Okay, I wait...

H&R Block / HRB Digital / customer service

El
elaine p on Apr 14, 2018

Was using an H&R Block disc downloaded to my computer to pay my taxes and someone else's but could not get state return to download, ended up paying for it 3 times. Called the 888 number for help finding out why it would not download. The person I talked to WOULD NOT TRANSFER ME, although...

H&R Block / HRB Digital / tax preparation

Go
Goofcat on Apr 10, 2018

My name is Brian Montgomery (310-625-5425) and my tax preparation experience was unacceptable this year. On my first session, the tax preparer (I don't want to mention her by name) was completely inadequate and incompetent. She was a few minutes late, which I understood. After helping me...

H&R Block / HRB Digital / tell city h & r block

Rh

The smell is so overwhelming it makes you want to have a tissue soaked in turpentine to block the stench. It smells of body odor and bad breath. I stayed an hour. As soon as I got home I washed my clothes and took a bath, I even had to use a baby wipe to clean out my nose. This not a good...

H&R Block / HRB Digital / online filing

Re
redbutterflies on Apr 4, 2018

Person filed taxes fraudulently using h&r block digital. I have never used them! I have used the same accountant for the past 20 years! H&r block ended up depositing funds into my account. Trying to find out who it belongs to because of the irs did, I need to give the funds back. Been on...

H&R Block / HRB Digital / tax preparer office

Cr
Craig Maxwell on Mar 27, 2018

I saw an advertisement on television last week for an offer to charge half of what I was charged the previous year to do my taxes. I called the local office and mentioned to the woman who answered the phone that I wanted to take advantage of the promotion and to set an appointment. She...

H&R Block / income taxes

Je
Jen Ryan on Mar 26, 2018

I filed my taxes with H&R Block as I have done for many many years and ended up needing to do an amendment. Chose not to return to the original preparer as I didnt find him to be knowledgeable at all in the way that I have been used. Went to 2nd location to complete the amendment and...

H&R Block / HRB Digital / taxes

Ka
katie2013 on Mar 24, 2018

my biggest complaint besides having to wait 15 minutes even tho I have an appointment is the fact after I was done she couldn't figure something out so I had to go at a later date to sign after she figured it out...i signed it on the 16th and it was not filed untill the 22nd I know my...

H&R Block / HRB Digital / prepaid emerald card

An
Angry lady87 on Mar 13, 2018

I filed my taxes with h&r block this year so j could apply for there loan advance I got a 500$ was much needed at the time so I was happy. fast forward to when I got my taxes, all the fees for them doing my taxes and the loan amount was taken. I signed up for text alerts so that every time...

H&R Block / HRB Digital / incompetent management

Mi
Michel Blais on Mar 12, 2018

For the past two years I had been going to the H&R Block office on the corner of Sherbrooke street east and Langelier in Montreal. I was very satisfied with their services. Perfect service. But Holy smoke, I went at the Pointe Aux Trembles office on Sunday 11 2018 and could not believe that...

H&R Block / HRB Digital / information the government asked for

Ze
ZeeTee on Mar 11, 2018

I got my taxes done at H&R a few years in a row. Unfortunately there was an issue with one of the years taxes, which ended up being more proof of rent receipts. Canada Revenue Agency contacted H&R Block for that information and they decided the best solution was to resend them the...

H&R Block / HRB Digital / incorrect taxes

Sh
Shellydawn on Mar 9, 2018

Hi there we did our taxes this year and the lady we had was amazing, but we found out the past two years we have paid to have your company do our taxes and yet have screwed ip the past two years ...2015 we got a nice chunck back due to having a child and her daycare, well little did we...

H&R Block / HRB Digital / complain of the h&r block front desk customer service who has refused to give me my copies of tax return

Dj
djamelriba on Mar 5, 2018

I djamel riba had filled a completed of my tax return at the office of h & r block at 12958- 82 street Edmonton - AB I had completed & received my tax returned refund / reimbursement with out the copy of the document (copies of my tax return) they had requested a signature of spouse and my...

H&R Block / HRB Digital / customer service-no service from betty parham, h and r block

Er
Eriksen on Mar 3, 2018

Betty Parham, "tax professional?", H and R Block, Branson, Missouri refuses to process my tax return. I have sent multiple emails with the appropriate documents, I have spoken to her in person, and after 2 weeks she has not reviewed my simple return so that it can be filed. Yesterday I...

H&R Block / HRB Digital / emerald bank

Ch
Chris Custodio on Mar 2, 2018

Hello. My name is Christopher Custodio, I do not make a lot of money but I have managed to make do with what I have. In fact, the most I made in a year was in the upper end of twenty thousand. However, H&R Block always managed to maximize the refund amount I receive each year. I have used...