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H&R Block / HRB Digital Complaints & Reviews

H&R Block / HRB Digital / no advance when said they coud guarantee an advance on my tax refund.

krem55 on Jan 21, 2019

I was told I could get an advance on my income tax return . Upon leaving an hour later I got a letter saying I was denied . I could have filed for free, but the preparer said that It would be guaranteed because I was already getting a refund over $1, 000. I was charged $251 that didn't...

H&R Block / HRB Digital / claim # 1520229

RaeJean Wagner on Dec 3, 2018

I faxed information around 10/12/18 regarding my 2014 Ohio state tax return as requested and I was told I would hear back in 4-8 weeks and I have heard nothing. What is the status? I think there is an error in your program sending the federal social security amount over to the state return...

H&R Block / HRB Digital / emerald loan

Anonymous One 2 on Nov 19, 2018

I tried for the loan and got denied although it said i was getting almost $4000 back. Then it said due to credit issues. I personally looked my credit history up before going and i dont have but 5 minor things on my report. I believe that the loan is given to whom they want to approve. If...

H&R Block / tax return service

Diana Ivanova on Oct 11, 2018

Hello dear team of complaintsboard. My name is Diana Ivanova. I am writing to you in regards an issue with my Tax return and H&RBlock. I have filed my tax return papers on the 5th of February 2018 in one of their offices in Astoria, NY. The lady that I pay to file my tax returns is Kamini...

H&R Block / HRB Digital / steal you tax payment

Talmadge Stovall on Oct 9, 2018

My wife went to H&R Block here in Elizabethtown Ky. She. had her payment come out her taxes. So the lady at H&R block told my wife she was paid in full. Next thing you no my wife gets a letter from the IRS say she owned them money. And it happen again this yr. She used the same woman. I...

H&R Block / HRB Digital / zero customer assistance following hrb errorsx4 - 2017 quebec tax return (qtr)

Payette Claude on Oct 9, 2018

‎saturday, ‎october ‎06, ‎2018 17:20:50 hrb/kirkland & canada head office complaint web notes Zero customer assistance following hrb errorsx4 on my 2017 quebec tax return (qtr) had to correct errors myself. Hrb/k (kirkland) qc (franchised office), fees of $688.76 for my 2017 fed&qc tax...

H&R Block / HRB Digital / terrible customer service

Khaistabaz Khaisto on Sep 22, 2018

I have been absolutely disgusted with the customer service of Lee green Co-operative Foods, address: 25-31 Burnt Ash Hill, Lee, London, SE12 9HT 2 Employees I am very disappointed with, they didn't help me at the time of need, i wanted a refund and they did not assist me. They walked away into...

H&R Block / complaint against company

KARENP66 on Sep 17, 2018

This particular tax preparer . Has done my taxes, . Then when i sent her friends of mine, she talks about my finances too them in general public!! and then continues too slam her clients, and makes derogatory comments about " how do they survive on their small income" i dont get it.. Isnt...

H&R Block / HRB Digital / my understanding is that h&r block has an agreement with irs to file a 1040ez for free for someone whose earnings are $66k or less

Heather Benson on Sep 8, 2018

I am an H&R Block customer and just sent my sister to the Summer Street, Stamford, CT office for this service. She has earnings of $12, 500 from her deadbeat husband and needs to file a return. I was told that she could file a 1040 EZ for free with H&R Block per the IRS site. The agent...

H&R Block / HRB Digital / fees and proper preparation

Dianaoset1 on Sep 6, 2018

I H and R Block efiled for 2017 and mistakenly put 1099 income in W2 spot. I called the beville rd office in daytona and was quoted $99 - $149 to file a 1040x amendment. I went to a closer office in palm coast Fl and was told $300+. Then I noticed in my 2016 taxes I filed in the bunnell Fl...

H&R Block Emerald Card / emerald card - fraud/missing money

Ledonia Davis on Aug 22, 2018

After 12+ years of trusting this company with my money and 2 online FRAUD situations I am done. It took 4 calls to get the affidavit sent to me as the reps were sending it to the wrong email address. No attention to detail. Additionally, I write a stand alone statement and sent in lieu of...

H&R Block / HRB Digital / tax preparer

Mike450 on Jul 23, 2018

Tax preparer, Paul Wechgelaer out of Sparta, NJ put the wrong social security number for my one daughter and now I am getting $600 less on my refund. Have called and complained about this multiple times and still haven't received my money back. The window has a sign that states that if you...

H&R Block / HRB Digital / taxes

ksgirl1109 on Jun 12, 2018

Back in 2016 I went to see a H& R Tax person here in Wichita, Ks. I didn't feel afterward that my Taxes was done right, so after setting up a payment agreement with the IRS so i would not get in trouble with them. I started saving for my Taxes to be redone. Come to find out the H&R Tax...

H&R Block / HRB Digital / a dispute with h& r block and last year of filling taxes with them.

Lakeland Rodriguez on Jun 6, 2018

I purchased a birth certificate with Hawaii records back in Feb 2018 never received the item so I called H & R block to dispute charges.hawaii stated in only take a couple weeks when I didn't get it I disputed charges.custer service never tells you the whole dispute long it take...

H&R Block / HRB Digital / service

Susie Ortega on May 5, 2018

I would like to file a complaint on Rosa H Gonzalez enrolled agent @ H&R Block 2903 Woodridge Dr Ste 110 Houston, Tx 77087.Who my husbsnd & I went for advice on fililng forms to get a hardship loan from his 401K from his employer.She spoke little english and didn't know much about thi...

H&R Block / HRB Digital / tax professional

Maria Clow on Apr 25, 2018

I filed my taxes for the first time online on 4/11 through HR Block. I have reached out to my "tax Professional" three times since and have yet to have any type of response. I only know her name and phone number provided on the profile. Lisa Card (231) 486-5055. I don't know what my next...

H&R Block / HRB Digital / extension for small family trust

Kenneth Epley on Apr 23, 2018

El Cerrito CA. Joseph Robinson office manager. Steven Min EA. On Mon April 16 met (appointment) EA for one purpose to complete trust return. EA was not able to execute, frustrated we agreed to extension. EA was not able to comfirm form was received by IRS. Called me at 5pm to say form wa...

H&R Block / HRB Digital / being charged for software I didn't purchase online

ThomaPerry on Apr 17, 2018

H&R Block - see attachment for charges To whom this may concern: I checked my banking account today and found that I was charged $31.70, then credited $31.70, then charged another $10.55. First of all I did not purchase any of your software online. I purchased the H&R Tax Software from...

H&R Block / HRB Digital / tax rep was falsifying my tax information!!!

Nikki89 on Apr 17, 2018

This year I went to H & R block. I met Sashi Sathanayagam a tax rep at 1425 forest ave, S.I, NY. To start off she was asking a million questions and then says I need my birth certificate, social, proof of address. I don't have all those documents on me so I cancel. A few days later I go to...

H&R Block / HRB Digital / taxes!!

Lauryn Marecek on Apr 16, 2018

Filed my return electronically through H&R Block, and was given a Direct Deposit date of 2/22. On 2/22 the money was not deposited to my Wells Fargo checking account. I called H&R Block they said to give it an additional 3-5 business days to be deposited to a third party bank. Okay, I wait...