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Santa Barbara Tax Products Group [SBTPG]

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Santa Barbara Tax Products Group [SBTPG] reviews first appeared on Complaints Board on Feb 15, 2010. The latest review Federal Refund Hold was posted on Apr 6, 2021. The latest complaint tax refund 2016 was resolved on Mar 14, 2018. Santa Barbara Tax Products Group [SBTPG] has an average consumer rating of 1 stars from 36 reviews. Santa Barbara Tax Products Group [SBTPG] has resolved 4 complaints.

Santa Barbara Tax Products Group [SBTPG] Customer Service Contacts

11085 N. Torrey Pines Rd. Suite 210
La Jolla, California
United States - 92037

Santa Barbara Tax Products Group [SBTPG] Complaints & Reviews

Santa Barbara Tax Products Group [SBTPG]Federal Refund Hold

I processed my refund through turbo tax online. In March 15 it was scripted and on March 30 it was released to TurboTax. They use Santa Barbara tax group to process their payments to turbo tax. I elected to have my processing fees taken out of my return. These people have my refund. They emailed me asking me to upload the front and back of my drivers license I did that on the 30th of April. Since then TurboTax has told me that I would have my money on Friday morning for sure. Everyday now they said I would receive it the next day. Now they can't get a hold of these people. Hey have several numbers and they all start with a recording. I enter my information and it then notifies me that my account has unusual activity. Then directs me to go to the same website where I uploaded my information. I attempt to enter my info and it gives me an error that my social is not valid to enter. ( because I already uploaded it once) I received emails again stating I need to upload my info. So I'm stuck because they won't release it until I upload and I can't upload again. They don't know here a problem and it's impossible to get a hold of them I'm so irritated by this I need help in telling them I have every right to get my money as all the turbo tax informs me. Here's my info
David A Duran
15320 Pinion Dr
Reno, NV 89521
[protected]

Return amount $39, 588
Filled Single
Last four of social 3434
DOB 04/05/1969

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    Santa Barbara Tax Products Group [SBTPG]I did not sign any fee disclosure but my refund is missing huge amount of money.

    I agreed and paid the tax preparer in full for preparing my 2019 taxes and did not want my return to be transmitted through your bank. However, I see my refund went through your bank and I'm now short of $1383. I need that money back in my account ASAP because I already settled with the preparer and paid the preparation fee in full upfront.
    Pls call me at [protected] for additional detail you need to investigate and settle the issue.
    My name is Shella Mensah.

    I did not sign any fee disclosure but my refund is missing huge amount of money.
    I did not sign any fee disclosure but my refund is missing huge amount of money.

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      Mar 05, 2020

      Santa Barbara Tax Products Group [SBTPG] — Intuit Turbo Tax

      I filed my tax return through this company mid February 2020. After submitting my return electronically I wa...

      Santa Barbara Tax Products Group [SBTPG]Tax refund

      I was told by Turbo Tax to contact this company, when I do they are telling me that my ssn listed on my tax return is not valid. I can not get through to reach a real person because their system disconnects the call after you have waited so long. They have my tax refund and won't send it to me! I am requesting that my refund be credited to my account immediately!

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        • Updated by missA m · Mar 02, 2020

          Turbo Tax sent my federal tax refund to this business to take out the fees for filing, and they will not deposit my money into my account even though the IRS says that my refund was sent 2/26. I keep trying to call this place and can not get a live person on the phone to inquire about my money. The automated system keeps telling me that my ssn is invalid, but I have double checked and it is correct on my 1040. This is ridiculous that you can't even get in contact with a representative at this company.

        Santa Barbara Tax Products Group [SBTPG]Not sending my refund to my bank

        They supposedly sent my refund to my bank, and my bank said they dont have anything from them. WILL NOT USE TURBO TAX EVER AGAIN SINCE THEY USE THIS BANK

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          Feb 21, 2020

          Santa Barbara Tax Products Group [SBTPG] — 2018 tax year

          I believe these people need to have everyone on here with word for word complaints should waste everyone'...

          Feb 08, 2020

          Santa Barbara Tax Products Group [SBTPG] — tax preparer complaint

          hi my name is candace coachman, i am writing on behalf of Pro Tax in Dothan, Al. I got a tax loan for 400...

          Mar 14, 2019

          Santa Barbara Tax Products Group [SBTPG] — tax filing third-party service

          This company makes it impossible to get a hold of a real person - if it weren't for their affiliations with...

          Mar 07, 2019

          Santa Barbara Tax Products Group [SBTPG] — irs refund services

          These guys are impossible to work with! They have my tax refund and are saying I need to validate who I am...

          Santa Barbara Tax Products Group [SBTPG] — my refund

          Hello. I am writing this because I was not given the correct information about my refund. I was told that I...

          Santa Barbara Tax Products Group — processing my 2017 tax return filed through turbotax

          I submitted my 2017 tax return through TurboTax on February 27, 2018. I received an email from SBTPG (which...

          Santa Barbara Tax Products Group [SBTPG] — tax return with schedule c loss

          My tax return was filed by 1st Action Tax, 66359 Montgomery Dr, San Antonio, TX 78239. My initial complaint...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Santa Barbara Tax Products Group [SBTPG] — tax refund 2016

          They have had my refund since last year according to IRS. And I only figured this out after I went to a tax...

          Santa Barbara Tax Products Group [SBTPG] — customer service

          Speaking with so many incompetent reps have been a total nightmare. This bank has been holding on to my...

          Santa Barbara Tax Products Group (SBTPG) — payment not received

          Your company deposited my refund into the wrong account and new about the mistake the very next day. I wa...

          Santa Barbara Tax Products Group (SBTPG) — wrong tax amount deposited into my account, I was shorted $181.96!

          I called my bank today and the refund depositing into my account is incorrect. Turbo tax takes out it fee...

          Santa Barbara Tax Products Group (SBTPG) — tax refund

          When I look on the website it shows that my fees have been taken out of my tax refund! When I call the ‭(800...

          Santa Barbara Tax Products Group (SBTPG) — tax refund rip off

          They held up my refund for no reason other than to use my money to serve they own purposes. this place is a...

          Santa Barbara Tax Products Group (SBTPG) — service

          My refund was sent through this place because of a mistake I made on turbo tax. Well they said they sent a...

          Santa Barbara Tax Products Group (SBTPG) — customer service

          I will say that my account was put on hold for a good reason but that's the only good thing I can say. Though...

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