[Resolved] Etihad Airways / flight gate closes 20 min before and flight missing

Hi sir my name is sayed farid I am traveling from Kuwait to abudhabi, abudhabi to Banglore,
And Banglore to Hyderbad all etihad airlines and connecting flight.
Know I am in banglore Airport my banglore to hyderabad flight missed because they was closed 20 mein before boarding gates.
19 people is with me same as me after suriya sir is manage 14 people flight and departure 14 people from banglore to hyderabad I don't know what I do now he is saying me you stay here and go tomorrow what I do now

I am so angry what I do. The management is [censored] like that that etihad airways.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Etihad Airways Customer Care's Response, Jun 07, 2018

    Hello Rizwan, Etihad Airways is not flying from Bangalore to Hyderabad.
    This flight was probably operated by Jet Airways.
    They will assist you in re-booking as Jet Airways only has a certain amount of flights to HYD.

    Also it's normal that the boarding gate closes 20 minutes before take-off. This ensures that the flight will take-off of time without a delay. *Isi

Jun 05, 2018

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