December 2008 I ended my service with directv. Since that time I have been trying to collect $97.15. Each time I have called I was told they will send a request to the finance department and that it will take 6 weeeks to get paid. The 6 weeks expired and I called back and was told once again that they would send the request to the finance department for rapid payment and of course it will take 6 weeks. The second 6 weeks expired when I called back for the third time in March 2009 and was told they know about the 97.15 and that they could contact the fiance department and it would only take ten days this time. As of yet no refund has been received.