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DHL / dhl joke

1 Belgium Review updated:

hello i think this dhl becoming a joke ; im waiting for my 3 boxes from hk to brussels and i been waitng for more then 3 WEEKS . in the end they say they only find one box and they dont know where is the other boxes are .THEN THEY LOST THE INVOICE and keep saying Clearance delay ; till now they dont call me any more and they will just say we are busy please wait, i want to go and find their manager or someone and show him what it means to let someone wait and wait
Waybill: [protected]

Ra
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Comments

  • Ro
      25th of Dec, 2010
    0 Votes

    worst service from DHL, today 12/24 I waited for 6 hours and the driver never delivered my item and he/she even lied to the station that he/she had stopped by at 4:47pm and we are closed!! I was waiting for 6 hours and called at least 6 times from 12 - 5 pm to make sure teh driver will come. DHL agents told me the item will be delivered by 5pm, when it turned sour, they are playing game and tried to use the fake report from the driver. If the driver stopped by, there should be a stick or pad letf on door. I was in the office and kept the warehouse's door open. Worst service and I am not going to use DHL any more!! So bad even under this economy!!!

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