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Captain D's / customer service

Halls Ferry rd., St Louis, United States Review updated:

ok my Mother out to dinner Sunday nite, after placing our order, cashier gave uS our drink cups, I asked for our side salads, She said someone will get them in a minute, my Mom who is in her mid 70 waited while I got the drinks aNd a table the place was busy with pEople waiting For their orders, one of the Employees gave out the wrong order which screwed everthing up, after a couple minutes my mom asked again, again wait a minute, after she had asked Three time the AssistanT Manager who she had been asking, Yelled at telling her She had other people waiting, and she needed to go sit dowN and wait her turn, my Mom didn't share this iNformation till after we got homE AfTer calling the Manager the next day basically I was told it didn't happen, there employees don't talk to custoMeRs like that So I called district manager which was a Total waste of time I guess they don't need my business or Yours don't go there

Rp
Aug 03, 2014
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Comments

  • So
      Aug 04, 2018

    I went to Captain D's tonight & ordered a 2pc. fish meal with mac/cheese, fries & breadstick. When I opened my box, I was very disappointed with the results. The mac/cheese was mixed over into my fries. The mac & cheese usually be in a container by itself when ordered, but this time it wasn't. I talked to the manager concerning my food and they didn't want to fix it over again.

    Unhappy customer

    0 Votes

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