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Canadian Tire Quinpool Road / tires

1 quinpool roadHalifax, Nova Scotia, Canada Review updated:

Well i got 4 new tires on mar21/09 $475.00 had a flat on mar 29/09 took the tire to clayton park store the service guy said it shouldbe replaced there was a slice between the tread .he also said quinpool rd store had the tire as clayton park store had no stock . but the quinpool rd store would not send a tire over so i took the tire to them . well come to find out since i had the tire installed on the rim at a service station by my house then ballanced at canadian tire after .there was no road hazzard on that tire i cant belive that . well im going to remove the tire go elsewheres buy a new tire and canadian tire on quinpool road will never get a cent from me again and ill keep telling anyone i can of how they are with so called customer service lol what a joke that store is .

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  • Ne
      6th of Nov, 2009
    0 Votes

    had the worst experience ever at this Canadian Tire garage. I purchased 4 winter tires and held them at home until i was ready to have them installed. I went into the garage last week and had then installed on Thursday Oct 29th. When I picked up the vech I noticed that the air gages were reading that the tires had 31 PSI and my vech needs 38..I was told that it was just the gage that needed to be reset and they didn't know how to do this, that there was enough air in the tires. After taking the vech home and resetting the gage there was still an issue of the readings showing 31 PSI's so I called the garage and asked about taking it in to have the tires checked...Normally I would just have put air in myself but I had nitro put in the tires. I was told to bring the vech in this was the following Saturday...When I arrived at the garage I was told that it would be a bit before my car could be brought in and i was ok with this...after 45 minutes of waiting i asked how much longer it would be as the problem was from a previous service call that I felt the shop should deal with and I was told it wouldn't be to long. In the mean time a mustang pulled up in the parking lot with 4 young boys in it and one came into the garage and spoke to one of the service guys and the first thing i knew he was pulling his car in and they were putting air in the tires...I was angry at this point and went to speak with the service manager..he apologized and had my vech taken in next...after 10 minutes the service guy brought my vech back out and the readings were still showing 31 PSI's and the warning light was of the service guys was out in the parking lot and i asked him if he was the one who checked my tires and he said no...I said the tires are showing the same as when i brought them in and his response was well it must be your gage there has to be something wrong with it...I was frustrated at that time and left ..On Monday I took my vech to the dealer and when they checked they said none of theses tires have the right amount of air in them and within 5 minutes they had them filled and all warning lights went out...I am sure that Canadian Tire didn't complete the job right the first time when the tires were installed and to make it even worse I believe that when i complained about the waiting the second time that my vech was simply driven in to quiet me up and it wasn't even looked at... this is very childish and irresponsible service from an organization...Canadian Tire certainly had no problem taking my $800 for the tires and then another $75 to install and balance them...but once they have your money don't look for any service... all this to advise others that if you use Canadian Tire you certainly take your chances...Even though they might be convenient ...i certainly will never be using them again

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