CB Telecommunications Bharat Sanchar Nigam [BSNL] Telephone out-of-order for more than a month!

Bharat Sanchar Nigam [BSNL] review: Telephone out-of-order for more than a month! 43

N. A. ASHRAF ALI

Jan 20, 2007 12:00 am EST

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I am one of the BSNL Bangalore customers for the past 6+ years. I have applied for shifting during May 2006. I got the shifting after 5 months of continuous follow-up. That too they have provided temporary connection from one of the near by pole. It worked for few days and stopped working since 21st December 2006. When I tried to book a complaint by calling 1500, it says “the number is faulty, please contact Section Supervisor”. My DataOne is also not operational from the day one the line got shifted. I have been in touch with the line-man, but he says that he has checked at his end and the problem is with the cables.

Beware of this company!

Bharat Sanchar Nigam [BSNL] - Not able to get the broadband connection! 394

Bharat Sanchar Nigam [BSNL] - sim card failed to register 49

Bharat Sanchar Nigam [BSNL] - Browsing speed problem 53

Bharat Sanchar Nigam [BSNL] - bsnl noida complaint number required 17

Bharat Sanchar Nigam [BSNL] - Most dissatisfied customer! 81

Bharat Sanchar Nigam [BSNL] - Broadband Internet Service 5

Resolved

Bharat Sanchar Nigam [BSNL] - Delay in new land line connection 1

Bharat Sanchar Nigam [BSNL] - Slow speed of Broadband connection 64

Bharat Sanchar Nigam [BSNL] - No action for new connection from BSNL since 3 months! 1

Bharat Sanchar Nigam [BSNL] - cannot login

View all Bharat Sanchar Nigam [BSNL] reviews and complaints

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43 comments

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Vadivel

1 complaint

1 comments

Vadivel

Apr 11, 2007 4:12 am EDT

Yes, I booked for new landline and broadband connection on 12.3.07; till now no action from BSNL (Bangalore) side.

Not sure, whom should I contact for further followup. Once I personally went to commercial office where I booked the connection and got 2 contact numbers for further inquiry, but no luck.

In BSNL Bangalore official web site also no option to book complaint my case.

If anyone knows the suitable method to track it, please guide me.

Thanks
Vadivel.K

Helpful? 0 0

Rajendra Prasad NVR

1 comments

Rajendra Prasad NVR

Mar 27, 2007 11:28 pm EDT

I applied for DSL broadband internet connection 5 month back. When i called to help desk they told that already order was dispatched and given AE number. But AE is not lifting phone at any time.

Then again called to help desk they give two more numbers but no use. They are not lifting phones.

Very poor customer service!

Helpful? 0 0

Moorthy

2 comments

Moorthy

Mar 08, 2007 4:00 am EST

I completely agree with the writer. It took more than 3 months for me to get a new connection. And the telephone goes out of order every month. In order to get it fixed, I have to call the automated complaints line. It sometimes direct me to another number saying that my telephone number does not exist. It has become a monthly ritual for me to check on the telephone.