Re: BSNL - Gurgaon
I am very sorry to inform you, your BSNL (Gurgaon) Mozabad exchange service is very bad. My land line telephone No. [protected] is almost out of order due to bad Service.
Would you please able to try give us continue terbule free service
If you are unable to provide continue terbule free service pls. discount my BSNL land line connection.
I am having difficulty in shifting my telephone ([protected]) from Hanumanthnagar exchange to RajaRajeshwariNagar exchange. I initiated the process of shifting on 6th March 2017. Shifting process from BSNL end started on 8th March 2017.
My issue is that the shifting has not been undertaken by RR nagar exchange. I approached RR nagar exchange after a weeks time to find that nothing was done. The following information was provided to me:
1. There are no cable pairs to provide the connection.
2. Even after getting the connection, Broadband will not be provided as there are no free ports.
3. Cable pair laying will take 19 days.
Meanwhile i was told that i would be provided a WLL phone which would be a temporary and i have to surrender the same after the wired connection is provided. I followed up for a week for the WLL phone and till now they have not provided anything. I feel I am wasting my time and energy in following up with BSNL.
In this website i am finding that shifting has taken 6 months. Is this the service that we are paying for?
I have booked 3 times for my broadband connection and still have not yet received the broadband connection at...
I have a BSNL connection number [protected], and had submitted a form for shifting of the same from J P Nagar...
I one of BSNL customer or sufferer I really don’t know the answer.
Issue: New Broadband connection promised to be installed in 1 week’s time on 24th March 2007 is not stall till date May 8, 2007, in heart of city Pune over BSNL line.
I am Brijesh Singh, working for Techmahindra, posted in London, United Kingdom. I had applied for a new broad band internet connection (Unlimited plan-900) on 24th March 2007 on telephone number +91-20-[protected] at Old Saghavi Pune 411027. It’s still pending, I personally went ahead to BSNL office to know who long it will take, they assured me 10-15 days time with all kind of delay included and I believed them and went ahead.
My old father every alternate goes to exchange to check out if they can do some thing, but always gets same reply we don’t have extra port. I setting in london have no option other then seeing my father suffering every day.
I went against all my friends who advice me to go for some private vendor, but I showed my confidence over BSNL.
Not only that BSNL guys advice my father to get modem as they don’t have it, he brought that and at the moment he don’t know what to do with that.
He visits cyber café to communicate with me. I am appealing to any one sensible person in BSNL to have a look into issue.
We have already paid all the money well in advance.
Other details are as follows:
Flat 6, Harnnaubandh Park, Near Gagangiri Apartment,
Behind Swimming Tank, Old Sanghavi, Pune 411027
BSNL Landline number: +91-20-[protected]
Subscriber No: [protected]
Demand Note No: 539821
Receipt no: 2645
Date of payment: 24th March 2007.
For you guys information, I am working with BT (British Telecom) as Business Analyst on behalf of TechMahindra and I have see our customer drags companies into court.
This concerns the BSNL Kalyan Circle, Vasai Division. I have been running from pillar to post for the past more than 2 months trying to get my BSNL landline in the area of Barampur, Vasai West, Maharashtra transferred to a new address in Vasai West that is Chulne_Bhabola Road. I am surprised by the total lack of concern shown by the officers towards my application which was a (laughable) almost 3 months ago. They have made me look like a a stupid idiot who is worth nothing. I keep getting thrown around from one office building to the next (I went all the way to the Manickpur telephone exchange to which both my old and new addresses belong, but the concerned Divisional Engineer there, Mr Bagde, simply deflected me to to another office building (Renuks Niwas) in some other part of Vasai. The person is charge of handing out the form did that and I duly submitted all the dcumentary requirements along with the suitably completed application form. Many follow ups later at Renuka Niwas with some officer whose name I don't remember, on April 11 I was handed out two numbers 295 & 296 which I was told are numbers pertaining to the transfer order given to the Manickpur telephone exchange on 20th March 2007 (what it means is that now it's the turn of this exchange to sleep over it). They told me to, now if I have any more questions, to please direct those towards the Manickpur telephone exchange which was supposed to execute the order.
So I was sent packing again to a different building, different office again, back to the same building that houses the Divisional Engineer of Manickpur telephone, the same Mr. Bagde. He sees the numbers but doesn't jot those down even after me telling him to do so, and tells me I have to call him up after a few days to check out if he has traced the status (he couldn't do the tracing immediately because that is not the process). So, okay, I call up after a few days, but Mr. Bagde is not on the phone. I never ever find him on the phone, and evevn don't find him in the office as he is on leave (it seems almost every junior and senior officer in the Manickpur telephone exchange was on leave when I last visited them three days ago). So I still have no phone, but is just left clutching that horrible copy of the application.
I thought it was like telling me, you are a customer so you are worthless, your time is worthless, you are despicable. So, yes, I the customer was abused, humiliated, robbed of my personal value as an individual and and robbed of all my time and money, because I have a BSNL landline.
So what? So, I am asking for justice, first of all, immediate end to this agony by way of immediate transfer of landline. Second how are they going to pay up for all the losses accruing out of this painful approach of theirs.
But the all important thing right now is what do I do to get this justice. Where to go and Who to take this up with? Any advice?
It is a shame that I have not received the broadband connection @ my house even after 6 months of our...
Yes, I booked for new landline and broadband connection on 12.3.07; till now no action from BSNL (Bangalore...
I am a resident of Flat No 26, HCL towers , Plot No B-9/16 Sector 62 Noida. I had placed a request for...
I am user of BSNL prepaid mobile more than 3 years... 8 months before I took life time plan for my connection...
I am one of the BSNL Bangalore customers for the past 6+ years. I have applied for shifting during May 2006. ...
Our BSNL landline [protected] is dead for the last 5 months. But, the telephone is comes for more than...
I am student of Indian Institute Of Information Technology & Management Gwalior. We are using the broadband...
I have the internet connection of data one "plan home-500". I Apply to change my plane to home 900+ and activate my 2 email address, I am also deposit the required deposit. Rcpt no is 2 month go. My plan not change yet. I contact every person by phone, there is no result!
I had applied for new connection in Marathalli was discarded first saying reference BSNL phone number not present in the application form... later reference phone number of my neighbor was provided and then application for new connection was accepted. and we were told in 20 days we will get the new connection. Now 1 month got over we have not got new connection yet. The person who is responsible for inquiries related to the connection never picks up the calls. Very bad service!