Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Boost Mobile Coupon Promo / coupon offers

May 22, 2015
0% 1
Contact information:
Boost Mobile
Boost mobile will occasionally offer coupons via messages. My plan is monthly unlimited voice / 5gb data. The offer was good until may 21, 2015 and it arrived when my monthly $35 plan expired (After may 13).
The offer was this : " spend $20 and get $15 free from boost mobile". Problem: if you refill online by calling #233 or 611, the automated response unit (A friendly cool man's voice) will not offer an option to use a coupon if you pay by credit card, as I did. With no option to use the promo code, similar to the pre-paid card available at retail stores (In $10, 20, 30, etc amounts) , you are essentially locked out from using this promotion. I'm waiting to hear from tech support - turnaround is within 24 hours. Meanwhile, the $20 I applied to my account will not let me use my phone until the $35 amount is fulfilled. The attempt to get the $15 credit, to bring my monthly plan amount to $35 is not possible because boost has no options for tech support or customer support to help with this coupon promo. Essentially, it's air promo and I am hoping to visit a store and get resolution. Boost mobile works hard to make customers their own self-support specialists with online help and voice automated instructions, but implementing a promo offer which has now expired, is another reason why you should not like boost mobile.

Post your Comment

Boost Mobile Logo Boost Mobile
Customer Service
2018 Broadway
Fort Wayne
United States - 46802
+1 866 402 7366
View Full Information

Reply to