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Bank Of America / phone harassment

OH, United States Review updated:

We receive approximately 10 phone calls per day from Bank of America regarding our mortgage account. We get phone calls even before the payment due date and everyday thereafter. Once the payment has been made, we still get phone calls asking for payment. We get tired of answering these calls and repeating the same information. Is there any type of harassment the bank can be charge with, because this has become more than just annoying? When trying to contact them, the person we talk to in customer service will say they will make a note on our account, but the phone calls continue. What recourse, if any, do we have?

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Comments

  • Ch
      25th of Jul, 2012

    pay your bill on the first when its due and you wont receive the collection activity duh!!

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