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Albertson / bad service

1 sepulveda and palmsLos Angeles, CA, United States Review updated:

On sunday May 24 as I do every weekend I went to buy my groceries at Albertson's located on Palms and Sepulveda. I always tend to buy steamed shrimp which they must be cooked. However, I am tired of the workers that are in the seafood department. On every occasion in which they do not feel like cleaning the steam machine they lie and say that they are broken. There have been many occasions in which I can prove that they use the lie that the machines are broken because I return a couple of minutes later find another worker and request the same shrimp and they are magically able to cook my shrimp in the machine that was supposable broken. On this occasion when I insisted that they cook my shrimp while completely frustrated because they said they were unable to help me I went to look for the manager. When I found her she had received a call from the woman who couldn't help me in the seafood department. And to make matters worse the store manger supported the lie about the broken machine claiming that the machine was leaking water. This whole compliant is just to ask for better service at Albertson stores. Because after all there are plenty of people whom hate lies especially when we are aware that they are lies.

If any one in this company can bring about a change I will highly appreciate it.

-A shrimp customer extremely disappointed.

Ed
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Comments

  • Jj
      8th of Aug, 2008
    0 Votes

    Are you serious right now? A store manager would not support a lie if it were false..the manager would remain on the phone with the employee and demand that him/her help you with the situation..to make a special trip to the seafood dept. by the manager is the manager's way of saying you are a complete ### for demanding the manager and suspecting this cospiracy that the steamer isn't working, because in reality IT ISN'T. The manager came all the way to the seafood dept. because she knew what a scene you would cause and would cause harm to an innocent employee. i can't stand ###s like you.

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