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Airtel India / false commitment & not withdrawing services that I have not opted for

1 India Review updated:

I have taken a new connection of airtel delhi on 02-08-2006. before taking the connection i enquired from their customer care executives of airtel office that can i avail for a particular plan of std. they confirmed and i did the need ful by sending the required sms for activating the service.but after 3 days i came to know that they have forcibly put me in some other scheme & told that i have to continue with their special gift scheme for next 1 month. then i contacted their team leaders of cce & their manager & they commited that i will get my preffered scheme by 48 hrs, which i did n't. then i went to their main office & got my preffered scheme. after that i requested them to deactivate their other fored services of caller tunes and daily jokes. they deactivated the caller tune but said that the joke sheme would be deactivated on 01-09-2006. but they have not deactivated the scheme and have prevented me from contacting their customer care executives overphone . i am realy dissatisfied and really want to take a action against them because this is their fraud for the second time within 1 month

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Comments

  • Sa
      5th of Jul, 2011
    0 Votes

    i not activate astrology pack...but the company deduct 1o rupees from my balance it is shameful ...and company supervisor doing nothing...just cut the phone with out saying...my ph no is 7602101052(santosh kumar saha, bongaon, 24 pgs (N), pin 743235

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