ABSA Bank / rude consultant

I just called to get some basic information on my target save account .

I wanted to know when it would be available

The consultants name was Mbali

I asked her if she could help she said no she said she can't access it and that I needed to speak to someone else but they where closed

I asked how is it possible she wasn't kind in anyway so I said okay fine just before I could ask to talk to someone about her rudeness she put the phone down in my ear

FNB have a 24 hours banking assistance why can't you help me with basic information on my account

I can't even access it on my Internet banking

I've been banking with absa for 10 years and this is how I'm treated

Definitely not pleased about the way my situation was handled at all

Mar 07, 2017

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