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Skrill Customer Care Service

Skrill Ltd.

Floor 27, 25 Canada Square
England, Greater London
United Kingdom - E145LQ

Customer Support Phone Numbers

+44 203 308 2520(International) 12 10
+44 203 308 2519(UK) 4 4
+49 302 2403 0293(Germany) 0 4
+34 935 452 390(Spain) 0 3
+39 064 523 6612(Italy) 0 3
+48 221 288 257(Poland) 0 3
+33 173 443 315(France) 0 3
+7 495 249 5439(Russia) 0 4
+1 888 444 1107(US) 0 2

Skrill Complaints & Reviews

Skrill / Scam took away my money

Neha1 Gupta on Nov 7, 2016
I placed a request to withdraw my money in May. http://prntscr.com/d442bm Skrill lost my money. Bank has already said that they did not receive it http://prntscr.com/d2wp9l http://prntscr.com/d2wp36 Skrill says that they will refund my money when they receive it from bank. Disgusting it...

Skrill / Missing Payout

Uğur Bilgin on Aug 11, 2016
On July 25th 2016, I wanted to send my money on my Skrill account to my bank account. But somehow, Skrill did not send the money. they say they did the payout but they can not sen me detailed info about it. Still I did not get my money and it's on 17th day today. I send them a complaint...

Skrill / closed account

edufaria on Jul 29, 2016
On day 25th july I deposited 900€ on this bookmaker using skrill, I managed to do some bets and withdrew later on the same day. Later on this day I received an email from bet365 stating my withdrawal was rejected by skrill, So I went to check out what was wrong and found I couldnt login into my...

Skrill / A very dishonest company containing many liars that work in their customer service department!

After having a Bad Experience with first Paypal Holdings, Inc. and then Square, Inc., I decided to try another company like them a Third Shot At It! Because of what I heard about Skrill Holdings Limited, I thought that this would be the Right Company for ME to Send Money Through, but I wa...

Skrill / Refund from paypal never received into skrill card or account !!!

Emanuel Fernandes on May 22, 2016
I have a complaint with skrill, i have received a refund from paypal into my skrill card and until today nothing has been credited into my skrill account or card, i have opened cases with this issue and they keep closing them without give me a solution or answer, very bad costumer support,

Skrill / My account is blocked for days, no reaction to emails

Cyril.brounts on Feb 4, 2016
Since 5 days now my account is blocked and I don't seem to be able to unblock it, the system keeps saying I have to contact the company, but they don't respond to my messages or answer their phone. I have about 1250 Euro on this account, booked from my regular bank account to skrill...

Skrill / Blocked Skrill Account

Cvk2106 on Jan 30, 2016
My Skrill account is blocked since January 22nd 2015 Contacted Skrill and provided several documents so they could verify my identity. Still they did not unblock my account, there is still a balance on my account ! The way for them to solve this is to unblock my account .

Skrill / Moneybookers - Credit card charge.

Reviewer27445 on Nov 19, 2015
I was checking my bank account and noticed a charge from moneyBooker, London for $41.06. I have no idea what it is for. I haven't ordered anything or authorized any transactions for anything. There was no phone number next to the charge like there usually is so I looked online try to...

Skrill / Scam

Md. Abdul Shafi on Feb 27, 2015
My Account hacked and I complain Skrill on 11th November 2013 for block my account. More than One year there is no action. My skrill account (abdus.shafi@mail.com) hacked on 10th November 2013. The hacker hacked my email address abdus.shafi@mail.com and withdraw my money from Octafx. I...

Skrill. / FIFI COINS .made 2 payments to the company .i have 2 payments of confirmation, don on the 14th Feb . but have still not recieved coins..

Zena morris on Feb 15, 2015
On the 14th February, i made 2 payments to . 1. off £8.43. confirmation payment code. FIB1502142105279C2.Gold 2. Code FIB1502150142369C55.Gold £5.56. payment made to fifaah.com. The payment was successful. but no coin received yet... Thank you ...Zena morris...

Skrill.com / good

Stephanie J. Watson on Oct 11, 2014
I'm really surprised about all the bad comments concerning Skrill.We use it with my family since few years now (we live in 3 different country) and we NEVER had problem with them. I talk about thousands of Euros...The electronic master card always work, the balance is always correct...

Moneybookers.com / Moneybookers.com review on TradeComplaint com

HarishD on Jul 2, 2014
Moneybookers.com review on TradeComplaint Com Been using moneybookers for transactions for years. It is only when we start to request to withdraw fund recently, then we smell something is fishy!We have send a verified copy of our bank account to increase our withdrawal limit. Fine. We...

Skrill / Skrill fraud

Aaka Wodash on Apr 7, 2014
I have used skrill for a long time as well as recommend them to others. When I had 8000 on my account skrill stole my money, then faked it with break of TOS and kept the money as "compensation".They are not a bank, police can not do anything, contract is made so anyone using their service...

Moneybookers / Very Bad Customer service and thieves

Maraia on Mar 3, 2014
I have created 1 case 35 days ago and called them 10+ times regarding an issue . But that Issue still not solve . They are hanging my 300$ for more than 40 days. They asked me 5+ times for same docs and every time I had to send them file. When I was send them file and ask them when Thi...

Skrill.com / Withdrawal

Melai1575 on Jan 30, 2014
I am part of a company that does mystery shopping and my payment goes to Skrill (no choice unfortunately.) In the past, I was able to get my money transferred to my bank account without much issues. For my recent payment, I have raised multiple tickets in order to resolve whatever issue...

Skrill Or Moneybookers / skrill ripped client's money out of withdrawal amount

irwm on May 27, 2013
I was withdrawing money to my local bank account, the fee was supposed to be only 1.80euro, it 's just aint my day, , when I checked my money in the bank, I noticed my money was deducted about 15-20euro, which the fee was supposed to be only 1.80euro, then I asked skrill about it...

Moneybookers / Skrill / Locked account

TomJoyce on Oct 30, 2012
They locked my account after an alleged unauthorised access of which I have no details. Subsequently I was asked to change my email account and password, then provide proof of identity through a utility bill and photo ID. As if that wasn't bad enough they rejected my expired passport...

Moneybookers / money charged

mrs galley on Sep 24, 2012
i have been trying to contact this company to get a transaction id to forward onto another company to get a refund for £95.21 from ultimate pay and £2.60 from money bookers. thesemonies were taken from my account without my permiossion. i did purchase a game from bigfish but...

Mb*moneybookers.com / theft of money from my checking account

pissed off victim on Aug 13, 2012
I found a charge of $26.95 charged to my debit card ...after tracing back to mine craft london gb...i have no one who plays these games in my home...this was unauthorized and has been reported to bank...card closed and red flags on it ...I demand my money bank.

Moneybookers / Order never came but my account has been charged

Lizato on May 26, 2012
I ordered Nokia silicone case cover . My account was charged right away and I received one of those automatic response that my account has been charged. I never received the order. Kept emailing them but no response received at all either. This is completely scam. The Item will come from...

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