Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks ABSA Bank Complaints #2-21
ABSA Bank

ABSA Bank review: Internet banking ( 1 comment)

S
Author of the review
12:56 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

on Tuesday 21st July 2026 I was unable to access my internet banking. After spending over a $100 on phone calls and being put through from department I was finally put through to Action Line Fraud department. I was initially told there was a suspicious transaction on my account and my banking was suspended. during later phone calls I was told someone had phoned in and said they were in a car accident and cell phone stolen. I have waste way too much time dealing with departments that cannot resolve to internal problem caused that has become my problem. Apparently the fraud department has told me they need to investigate but while my banking is frozen I will not be able to pay any bills due. They have told me they will not be liable for any penalties incurred.

Claimed loss: Money for phone calls and any penalties on late payment bills

Desired outcome: Would like my internet banking reinstated ASAP

Confidential Information Hidden: This section contains confidential information visible to verified ABSA Bank representatives only. If you are affiliated with ABSA Bank, please claim your business to access these details.

More
Send message
Copy link
Report
1 comments
Add a comment
R
R
R. Brakus
1 comments
Send a message
Jul 29, 2026 11:43 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Stop calling general support. Call the Fraud Hotline directly at [protected] or [protected], or message them on WhatsApp at the same number. If they do not resolve it, send a formal written complaint with all your call logs and costs to actionline@absa.co.za and get a reference number. If Absa still refuses to accept liability for your late fees, escalate to the Ombudsman for Banking Services. They are free and independent. Absa has 15 working days to reply, after which the Ombudsman can intervene. Keep every receipt and call record.

More
Copy link
Report

More ABSA Bank reviews & complaints

ABSA Bank - provident fund 69
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ABSA Bank - refusing to close credit card account
ABSA Bank - vehicle claim 38
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ABSA Bank - provident fund payout 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ABSA Bank - clearing cheques without waiting 7 days
ABSA Bank - Business hours
ABSA Bank - Car insurance
ABSA Bank - internet banking 1
ABSA Bank - Absa Jubilee Mall
ABSA Bank - home loan judgement will not removed absa home loan dept/legal/credit
View all ABSA Bank reviews and complaints

  1. ABSA Bank Contacts

  2. ABSA Bank phone numbers
    +27 860 008 600
    Click up if you have successfully reached ABSA Bank by calling +27 860 008 600 phone number 121 121 users reported that they have successfully reached ABSA Bank by calling +27 860 008 600 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 008 600 phone number 96 96 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 008 600 phone number
    12%
    Confidence score
    General Enquiries
    +27 860 557 557
    Click up if you have successfully reached ABSA Bank by calling +27 860 557 557 phone number 48 48 users reported that they have successfully reached ABSA Bank by calling +27 860 557 557 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 557 557 phone number 40 40 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 557 557 phone number
    9%
    Confidence score
    Fraud Hotline
    +27 800 414 141
    Click up if you have successfully reached ABSA Bank by calling +27 800 414 141 phone number 194 194 users reported that they have successfully reached ABSA Bank by calling +27 800 414 141 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 800 414 141 phone number 102 102 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 800 414 141 phone number
    31%
    Confidence score
    Complaint Resolution Suite
    +27 115 015 110
    Click up if you have successfully reached ABSA Bank by calling +27 115 015 110 phone number 18 18 users reported that they have successfully reached ABSA Bank by calling +27 115 015 110 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 115 015 110 phone number 29 29 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 115 015 110 phone number
    Digital Banking
    +27 113 354 019
    Click up if you have successfully reached ABSA Bank by calling +27 113 354 019 phone number 7 7 users reported that they have successfully reached ABSA Bank by calling +27 113 354 019 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 113 354 019 phone number 9 9 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 113 354 019 phone number
    Retail International Banking
    +27 860 109 085
    Click up if you have successfully reached ABSA Bank by calling +27 860 109 085 phone number 15 15 users reported that they have successfully reached ABSA Bank by calling +27 860 109 085 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 109 085 phone number 11 11 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 109 085 phone number
    15%
    Confidence score
    Credit Cards (Premium
    +27 861 114 411
    Click up if you have successfully reached ABSA Bank by calling +27 861 114 411 phone number 22 22 users reported that they have successfully reached ABSA Bank by calling +27 861 114 411 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 114 411 phone number 16 16 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 114 411 phone number
    16%
    Confidence score
    Credit Cards (Gold Card
    +27 861 788 888
    Click up if you have successfully reached ABSA Bank by calling +27 861 788 888 phone number 11 11 users reported that they have successfully reached ABSA Bank by calling +27 861 788 888 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 788 888 phone number 14 14 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 788 888 phone number
    Absa Rewards
    +27 860 111 630
    Click up if you have successfully reached ABSA Bank by calling +27 860 111 630 phone number 6 6 users reported that they have successfully reached ABSA Bank by calling +27 860 111 630 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 111 630 phone number 13 13 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 111 630 phone number
    Car Insurance
    +27 861 227 284
    Click up if you have successfully reached ABSA Bank by calling +27 861 227 284 phone number 6 6 users reported that they have successfully reached ABSA Bank by calling +27 861 227 284 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 227 284 phone number 10 10 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 227 284 phone number
    Travel Insurance
    +27 113 504 000
    Click up if you have successfully reached ABSA Bank by calling +27 113 504 000 phone number 184 184 users reported that they have successfully reached ABSA Bank by calling +27 113 504 000 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 113 504 000 phone number 105 105 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 113 504 000 phone number
    27%
    Confidence score
    Head Office, Johannesburg
    +27 11 501 5050
    Click up if you have successfully reached ABSA Bank by calling +27 11 501 5050 phone number 0 0 users reported that they have successfully reached ABSA Bank by calling +27 11 501 5050 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 11 501 5050 phone number 0 0 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 11 501 5050 phone number
    Lost or stolen cards
    More phone numbers
  3. ABSA Bank emails
  4. ABSA Bank address
    Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, 2000, South Africa
  5. ABSA Bank social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
  7. View all ABSA Bank contacts
ABSA Bank Category
ABSA Bank is ranked 53 among 353 companies in the Banks category
#51 Synchrony Bank Synchrony Bank #52 SECU SECU #53 ABSA Bank ABSA Bank #54 Sallie Mae Bank Sallie Mae Bank #55 Skrill Skrill

Most discussed ABSA Bank complaints

atm not dispensing cash
1
(opinions to this review)
ABSA Bank Alternatives
Rakbank / The National Bank of Ras Al Khaimah 404 reviews Wise Payments 18 reviews Old Mutual 40 reviews Truist Bank (formerly BB&T Bank) 987 reviews Wells Fargo 1729 reviews