CB Satellite and Cable TV Comcast / Xfinity Peacock subscription

Comcast / Xfinity review: Peacock subscription

FSerrano of Danbury, CT 06810, US

Sep 02, 2024 11:05 am EDT

Featured review

I've been a subscriber of Comcast / Xfinity service for almost two years.
I was told that I would receive "Peacock" which cost $4.99 plus 6.35% sales tax free for a year, and I though that was ok.
However, I was not informed that if, I did not cancel the subscription after October 2023 that I would start being billed for it at a cost of $2.99 plus 6.35% sales tax.
I notice the charge and brought it up to two of their Customer Service employees at the Backus Ave location in Danbury, CT. But I continue to be billed
for it.
The last time I spoke to someone their I was disputing a $8.49 charge for a modem which was given to me at a visit because they were upgrading and to return the old one when I had an opportunity.
Xfinity claims that I am owe them about $11.36, and that I would not be given a credit for that amount.

Claimed loss: About $34.00 dollars

Desired outcome: For my account to be credited for the charges for a service I did not request to begin with. And, most of all informing me that I would be charge after the free year.

Confidential Information Hidden: This section contains confidential information visible to verified Comcast / Xfinity representatives only. If you are affiliated with Comcast / Xfinity, please claim your business to access these details.

They claim that the issue was "resolved' then why is there a "BALANCE FORWARD IN MY ACCOUNT OF: $8.18?
I DIDN'T EVEN RECEIVE A PHONE CALL FROM THESE FOLKS. SO, THEREFORE I AM ASSUMING THAT THEY SPOKE TO ME IN AN ALTERNATIVE CITY OF DANBURY. IN AN ALTERNATIVE UNIVERSE.

0 comments

Add a comment

Comcast / Xfinity - comcast did not inform credit protection association that payment is made 103

Comcast / Xfinity - there making me pay $800 to move there box out of my yard 12

Resolved

Comcast / Xfinity - unauthorized charges (pay per view) 37

Resolved

Comcast / Xfinity - big rebate scam! 47

Comcast / Xfinity - paying $3.00 rent on their phone modem! 3

Comcast / Xfinity - Trying to cancel my deceased daughter's account

Comcast / Xfinity - servicio

Comcast / Xfinity - internet and TV

Comcast / Xfinity - overcharged twice! 1

Resolved

Comcast / Xfinity - Customer Service

View all Comcast / Xfinity reviews and complaints

Comcast / Xfinity Contacts

Comcast / Xfinity phone numbers

+1 (800) 934-6489
+1 (800) 934-6489

Click up if you have successfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number

Support

+1 (877) 231-8749
+1 (877) 231-8749

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number

Hospitality - Questions & Ordering

+1 (800) 741-4141
+1 (800) 741-4141

Click up if you have successfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number

Ethernet - Customer Support & Care

+1 (866) 429-2321
+1 (866) 429-2321

Click up if you have successfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number

Business VoiceEdge - Questions & Ordering

+1 (877) 761-7401
+1 (877) 761-7401

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number

Business VoiceEdge - Customer Support

+1 (877) 543-3961
+1 (877) 543-3961

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number

PRI Trunks - Customer Support

+1 (877) 229-5999
+1 (877) 229-5999

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number

Hospitality - Customer Support

+1 (855) 867-5010
+1 (855) 867-5010

Click up if you have successfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number

Upware Marketplace - Questions & Ordering

+1 (866) 950-3789
+1 (866) 950-3789

Click up if you have successfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number

Upware Marketplace - Customer Support

More phone numbers

Comcast / Xfinity emails

comcast_privacy@comcast.com

100%
Confidence score: 100%

Support

Comcast / Xfinity address

1701 JFK Boulevard, Philadelphia, Pennsylvania, PA19103, United States

Comcast / Xfinity social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 06, 2024